Smartsheet
SmartsheetReviews from AWS customer
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Keep track of everything
What do you like best about the product?
What I like best is that the formatting is so easy to use and that reports can be created from the tasks. As a project manager, tasks can be prepared and discussed so well with the various stakeholders. I use Smartsheet on a daily basis and am very happy of the easy usage.
What do you dislike about the product?
Collaborative work is still somewhat limited. If two people are working on the tool at the same time, data may not be saved correctly.
What problems is the product solving and how is that benefiting you?
Keep the track. Especially for comples projects it is very helpful. I use several templates for one project: I have a RAID log and thus use Smartsheet as well to save decisions that were made.
Flexible tool for managing projects and keeping teams aligned
What do you like best about the product?
I like how flexible Smartsheet is — it’s like using a familiar spreadsheet but with added project management features. The ability to create different views (Grid, Gantt, Card, Calendar) makes it easy to adapt to different workflows. It’s also great for tracking tasks, sharing updates with stakeholders, and setting up automated reminders so nothing slips through the cracks.
What do you dislike about the product?
Sometimes Smartsheet can feel a bit clunky, especially when working with large sheets or lots of linked cells — it can slow down or get confusing to navigate. The learning curve can be a bit steep for new users, and I wish some advanced features were a little easier to set up without having to dig through help articles.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me organise complex projects and keep everyone on the same page without endless email threads. It makes it easy to manage timelines, assign tasks, and share progress updates with different stakeholders. Automations save me time on reminders and status updates, so I can focus more on the actual work.
Good experience - Easy-going interface
What do you like best about the product?
A lot of info - concentrated in one single place.
What do you dislike about the product?
Sometimes it is slow.
APP could be better.
APP could be better.
What problems is the product solving and how is that benefiting you?
single point for following-up.
Good tool
What do you like best about the product?
Good tool to follow up projects, information, track KPIs, share important information of the company
What do you dislike about the product?
That I would like to learn more about the tool in order to use it wisely, because I am not taking advantage of its full potential and it is something that bothers me.
What problems is the product solving and how is that benefiting you?
Currently I do not have a problem with Smartsheet
Helps keep my sales efforts organized!
What do you like best about the product?
I like how we can collaborate with team members on our sales processes. The customization of the sheets is very nice too.
What do you dislike about the product?
Sometimes we have trouble getting access to a shared sheet.
What problems is the product solving and how is that benefiting you?
In a business where our sales bag is so vast we can keep track of all of our opportunities so we make use of our hospital visits.
Easy to use, rewarding to master
What do you like best about the product?
At its basic level Smartsheet can increase your workflow and management to an efficiency that isn't achievable through other spreadsheet applications. At its advanced level we have implemented it to have automation, project tracking and intuitive data dashboards
What do you dislike about the product?
it would be great to link cell values, eg tag a person or a value, then have that value have its own data, like in airtable
What problems is the product solving and how is that benefiting you?
being able to have a calendar of items that also record specific data that we want to track on each item
Very powerful tool for project managemnet
What do you like best about the product?
simplicity, Easy to use. Many functionali
What do you dislike about the product?
There is not much that needs improvements.
What problems is the product solving and how is that benefiting you?
N/A
Worth It? My Review
What do you like best about the product?
What I like best about Smartsheet is that it offers various automation options and layout configurations that allow flexible display of project data. I also really like that you can easily create reports from your sheets. Overall, it's quite easy to use once you get familiar with the interface, though there can be a learning curve for advanced features. Setting it up was straightforward, but customizing it to fit our specific workflows took some time.Customer support has been responsive and helpful, though I haven't had to use it very often. I use Smartsheet daily for tracking project tasks, sharing updates, and reporting. I really appreciate the variety of automation options and customizable layouts that make it easy to display project data flexibly. It’s also great that you can turn sheets into detailed reports. However, it's worth noting that there’s no support for macros, and in some aspects it feels more limited than Excel. Both tools have their strengths and weaknesses. Integrating with other tools works well in general, but some integrations need manual setup or have limited options.
What do you dislike about the product?
One limitation is that you can't add macros, and in some ways it's more restricted than Excel. Of course, both tools have their pros and cons. Another challenge is managing user permissions to limit their ability to view or edit data in a way that protects the underlying database.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us connect the work of multiple departments in one shared platform, making cross-team collaboration much easier. It allows us to track and monitor projects in real time, ensuring everyone stays updated on progress, tasks, and deadlines. The ability to set up automated alerts and notifications helps us avoid missed steps or delays by keeping everyone informed without needing constant emails or meetings. It also makes it easier to collect and organize data from different teams, which improves transparency and coordination across the entire project lifecycle.
Efficient and flexible tool for managing projects and teams
What do you like best about the product?
Smartsheet makes it incredibly easy to manage complex projects with multiple stakeholders. Its spreadsheet-like interface is familiar and intuitive, which helps with onboarding new users quickly. I especially appreciate the automation features—being able to set alerts, reminders, and approval workflows saves a lot of time. The dashboard and reporting tools also help provide real-time visibility into project progress and team performance.
What do you dislike about the product?
While Smartsheet is powerful, it can become expensive as your team grows and you need more advanced features. Some of the more complex automation and integration options require a steep learning curve or additional support. Also, formatting limitations in sheets and dashboards can make it difficult to fully customize the user interface to your needs.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us solve the challenge of managing multiple projects across different departments with varying timelines and resource needs. Before using it, we struggled with version control, communication gaps, and siloed updates. Now, we have a centralized platform where teams can collaborate in real time, track progress with Gantt charts and dashboards, and automate repetitive tasks. This has significantly improved our productivity, reduced manual errors, and provided leadership with clearer visibility into project health and team workloads.
Efficient, Easy to Use Tool for Project Management
What do you like best about the product?
Smartsheet is a really easy to use project management tool. The interface is easy to navigate and it has been a seamless experience transitioning from other systems. It easily makes plans and the benefits of being able to share with stakeholders and work collaboratively on a live document has been useful.
Smartsheet also offers an array of templates as starter kits, which has proven useful when integrating all project management processes onto one system.
Smartsheet also offers an array of templates as starter kits, which has proven useful when integrating all project management processes onto one system.
What do you dislike about the product?
I'm not keen on the WorkSheet set up - I think it's slightly 'clunky'.
I would prefer if the dashboard has files/document view instead of recently opened documents.
Sometimes it is hard to navigate commands such as 'rename' when working in workspaces. I found it difficult to find these commands at first use.
I would prefer if the dashboard has files/document view instead of recently opened documents.
Sometimes it is hard to navigate commands such as 'rename' when working in workspaces. I found it difficult to find these commands at first use.
What problems is the product solving and how is that benefiting you?
Easy to collaborate with external users/collaborators. This is convenient as it is efficient, saves time on having to transfer documents across email and allows for real time view and edits.
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