Smartsheet
SmartsheetExternal reviews
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Great software Thats user friendly
What do you like best about the product?
Great software Thats user friendly for all computer level users. It helps our business in many different ways. Our organization uses it for 10+ forms between 300+ locations.
What do you dislike about the product?
I feel like it logs you out on one sheet, but not on others. It also looks basic and a little outdated
What problems is the product solving and how is that benefiting you?
Allows us to use it for many different locations and purposes
Smartsheet’s off to a good start but should polish/improve its core before adding more features.
What do you like best about the product?
Form entry and collaboration aspects are really good. Its easy to learn and quick to setup a sheet for use.
What do you dislike about the product?
They are missing some key improvements that would make the software really helpful. This includes: api calls in automations, adding more automation actions and triggers, fix user fields in form fields, better admin tools for permission controls (mainly around which columns user can and cannot edit), advanced multicolumn or tab user forms, and way more formulas (steal a lot from excel).
What problems is the product solving and how is that benefiting you?
Its helping us with organizing and ensuring small short tasks are complete within our organization. It also helps with driving process compliance.
User friendly and great for organizing your work at one place
What do you like best about the product?
Smartsheet has proven to be an excellent tool for keeping all my work organized in one central location. Its user-friendly, spreadsheet-like interface is intuitive, making it accessible even for those new to the platform, while still providing a wealth of advanced features. I appreciate being able to manage tasks, timelines, files, and team communication seamlessly, without the need to switch between multiple applications.
The real-time collaboration and automation capabilities have significantly streamlined our workflow, saving time and ensuring projects stay on schedule. Its flexibility allows it to accommodate both straightforward and more complex processes. Overall, Smartsheet has made project management more efficient and far less stressful. I highly recommend it to teams aiming to stay organized and work more effectively.
I have using Smartsheets with Tableai and works great in terms of integration. While implementation it as live source with Tableau, I could easily use API in Smartsheet.
My personal frequency of usage is almost daily.
The real-time collaboration and automation capabilities have significantly streamlined our workflow, saving time and ensuring projects stay on schedule. Its flexibility allows it to accommodate both straightforward and more complex processes. Overall, Smartsheet has made project management more efficient and far less stressful. I highly recommend it to teams aiming to stay organized and work more effectively.
I have using Smartsheets with Tableai and works great in terms of integration. While implementation it as live source with Tableau, I could easily use API in Smartsheet.
My personal frequency of usage is almost daily.
What do you dislike about the product?
One aspect of Smartsheet that I find somewhat concerning is that it can become overwhelming as your projects expand. When you have a large number of sheets or automation rules, the platform can start to feel cluttered, making it challenging to manage everything efficiently. Additionally, some of the advanced features are not very intuitive and may require extra time to learn or assistance from support. While Smartsheet is a powerful tool, it isn't always the most beginner-friendly option for handling complex setups.
What problems is the product solving and how is that benefiting you?
As a part of Marketing team. several Field Marketing Managers need to log their campaigns each quarter. Each campaign then has various details associated, for example spend, budget, activity cost, date etc. To manage this all in one place, Smartsheet help in a good way. Finally, integration of Smartsheet with Tableau allows me to create visuals and charts for business end user.
Smartsheet is Useful but it should e able to copy paste from Excel
What do you like best about the product?
I like how it can create graphs and other visual dashboards.
What do you dislike about the product?
I can't copy/paste from Excel which makes it harder to upload infromation.
What problems is the product solving and how is that benefiting you?
Smartsheet makes it easy to create datasheets that multiple users can collaborate on at the same time. This feature is especially helpful for documents that require input from several people working together. Additionally, it provides a convenient way to organize and store a large number of files in one place.
Smartsheet Review
What do you like best about the product?
The ability to have an attachment for each row helps with organization of documents.
What do you dislike about the product?
The downsides would be the latency of Smartsheet. Sometimes, it would have long load time, especially when refreshing the page.
What problems is the product solving and how is that benefiting you?
The solution that Smartsheet has helped with is the ability to have attachments to each row. It allows us to archive our paperwork digitally.
6 Year user of Smartsheet
What do you like best about the product?
What I like best about smartsheet is the ability to link and automate workflows and have multiple work spaces.
What do you dislike about the product?
There is a significant yearly cost associated with smartsheet that needs to be considered. Working with the sales team has been frustrating in the past.
What problems is the product solving and how is that benefiting you?
Smartsheet is using data to auto generate reports for us that are valuable.
Great Option For Managing Projects
What do you like best about the product?
I appreciate the customization options available in Smartsheet. We managed to set up a dashboard that allows everyone in our firm to view which projects are currently active and which are not. Although it takes some time to complete the customization, the effort is definitely worthwhile once everything is set up.
What do you dislike about the product?
One drawback is the process of granting access to each sheet. It seemed like a lot of effort to continually add new users to every individual sheet. I also wish the company provided more comprehensive onboarding training.
What problems is the product solving and how is that benefiting you?
Previously, our firm lacked an active dashboard that everyone could access to check the status of projects. We needed a way for team members to easily see when they could step in and help initiate or advance projects by reviewing the dashboard.
Very robust, versatile, user driven platform
What do you like best about the product?
Smartsheet offers a myriad of ways to capture, work with, and view your data points. Out of the box, it is practically a blank slate, offering the user with multiple options to tweak their solution so that it meets their unique needs. The newer features in Smartsheet are also aesthetically pleasing. When Smartsheet is successfully integrated, I have seen it used for many different use cases, with people popping in and out of the platform throughout their day to fulfill many different job responsibilities.
What do you dislike about the product?
With great power comes great responsibility, and the sandbox environment provided by Smartsheet can sometimes result in workflows that feel cumbersome and don't run smoothly until the user has invested significant effort to set things up correctly. Implementing Smartsheet requires a considerable amount of time, as users are responsible for building everything themselves. While Smartsheet does offer templates that help close some of this gap, someone still needs to put in the groundwork and provide training to help team members locate and interact with their assets after they've been created. Proper sharing of these assets is also essential. Although Smartsheet is working to enhance the asset browsing experience, we currently find ourselves in a transitional phase between the old and new interfaces, which leaves new users feeling confused and experienced users feeling frustrated.
What problems is the product solving and how is that benefiting you?
Smartsheet has allowed us to capture data from many different sources and bring them into a unified space. Our Project Managers are finding the platform essential for mapping out complex, long-term Project Plans and bringing stakeholders in for visibility. Smartsheet Forms are allowing us to capture work items needing to be performed throughout our company. Managers are then able to schedule and manage these tasks, ensuring their employees aren't double booked. Our workers are then able to take action on these tasks and see everything they need to do in one place.
My Experience with Smartsheet
What do you like best about the product?
I think the most useful part of Smartsheet is the API the platform has. It's very easy for my code to interface with and takes little to no time at all for the data pulls and inserts using it. The backend workers as Smartsheet are clearly doing an amazing job and they are always working to better refine their systems, and it shows!
What do you dislike about the product?
On the other side of this, the lack of automated data flow hurts my workflow. I realize that if you opt in for the more expensive plan, DataShuttle is included. However, from what I have seen and how this package works, it just doesn't justify paying more for the little help that DataShuttle offers.
What problems is the product solving and how is that benefiting you?
Smartsheet keeps our office organized. The higher ups enjoy the top-down approach Smartsheet provides to viewing data and it's incredibly useful for the lower rungs and data grunts, such as myself, to be able to leverage such a useful online database. It allows to consistently keep track of our figures and communication without worrying about the service being behind, like you see with sharepoint or shared microsoft files.
Smartsheet Review from a small business
What do you like best about the product?
Automations and time savings. The ability to make some processes consistent throughout the organization.
What do you dislike about the product?
It does appear to take some time for recommendations from the user base to be considered or implemented.
What problems is the product solving and how is that benefiting you?
I have been able to automate a number of processes for the organization for better communication. It has a robust project management system that is just customizable enough that I can tweak it to fit almost any project we run. I have been able to create dashboards to share with clients that collet and refine the data into an understandable and useful visual collections of information.
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