Smartsheet
SmartsheetReviews from AWS customer
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A Flexible Alternative to Excel for Project & Milestone Management
What do you like best about the product?
I appreciate how Smartsheet streamlines project tracking through customizable templates, easy-to-use task dependencies, and real-time collaboration features. Unlike Excel, it allows for intuitive Gantt charts, automatic reminders, and seamless updates across team members without managing complex formulas. It’s also helpful that data visualization and reporting are built in, saving time on manual dashboard creation.
What do you dislike about the product?
Smartsheet occasionally struggles with larger datasets, where filtering or loading multiple views becomes sluggish. Some customization options—such as conditional formatting or advanced calculations—aren’t as robust as Excel, requiring workarounds. Additionally, integrations with other work tools can be limited or require additional fees.
What problems is the product solving and how is that benefiting you?
Helping me manage project milestones, contact lists, and tracking of key deliverables.
Business collaboration tool
What do you like best about the product?
Smartsheet has long been a tool of choice for collaboration projects and gathering information from different sources. It allows for the creation of forms to gather information and then reporting dashboards to present the information as you would like. It is easy to develop a short term solution and implement it quickly
What do you dislike about the product?
Smartsheet was ahead of it's time but is now starting to show it's age. With Microsoft finally catching up with integrated tools, it is making it harder to justify the use of SmartSheet. A good example these days is the form builder - it is very rigid and does not allow for flexibility based on branding or input. A form is a form, but with better solutions out there, how we gather and use that information is important
What problems is the product solving and how is that benefiting you?
I have a number of projects that are all running simulatenously. Being able to automate even small parts of each project allows me to focus on other aspects that demand my attention. Smartsheet is a tool that can at least complete simple, automated communication (for example emailing out on specific dates) that ensures my projects are on track and progressing as expected. It also allows for collaboration with colleagues and ensures all my important information is in one spot.
Great Experience
What do you like best about the product?
All the organization and automation tools.
What do you dislike about the product?
Sometimes it's hard to understand or use other useful tools without having to look up tutorials or LinkedIn Learning classes.
What problems is the product solving and how is that benefiting you?
It is helping us gather important information about Ensign College students' intenrships.
Excel functionality but better
What do you like best about the product?
It is aesthetically pleasing and user friendly. It makes identifying and using excel formulas and formatting so much easier.
What do you dislike about the product?
I wish there were side by side tabs to easily click back and forth between.
What problems is the product solving and how is that benefiting you?
Automation to reduce the need for a person to update/notify others via email in a way the reduces the potential for human error.
Powerful and very useful tool!
What do you like best about the product?
I really like how robust of a tool it is and I continue to find new features. It has been a great tool to use while coordinating a large project team and allows for us to keep track of a lot of items.
What do you dislike about the product?
The saving should be more automatic and more often.
What problems is the product solving and how is that benefiting you?
creating team "to-do" lists, providing the way for consultants to submit agenda items, taking meeting minutes in an organized way
Excellent software for project management and organization
What do you like best about the product?
Smartsheet has an extensive amount of templates to generate just about any style of sheet you wish to use. It is very helpful for organizing timeline expectations for a team or project.
What do you dislike about the product?
Pricing is probably the biggest shortfall for Smartsheet, especially with their new pricing model.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to use one tool to manage large projects. It also allows you to separate items into smaller sheets with a primary sheet that is linked.
Smartsheet
What do you like best about the product?
One of the things I appreciate most about Smartsheet is how easily it can be shared across a team, making collaboration smooth and efficient no matter where everyone is working from. It’s also very intuitive to learn — even new users can pick it up quickly without a steep learning curve. Plus, I really like how flexible the platform is, with easy-to-customize templates that help get projects up and running fast. Overall, it’s a great tool for keeping everyone on the same page and projects moving forward!
What do you dislike about the product?
While I really like using Smartsheet for its collaboration and ease of use, there are a couple of things I wish were better. One is the lack of true tabs within a single sheet — I know you can create a workspace with multiple sheets or projects, but it would be more convenient to have tabs, like in Excel, to easily switch between related sections in one place. I also wish Smartsheet allowed for merging cells in certain layouts, which would make formatting and presenting information a bit cleaner for some projects. Overall, I still find it really valuable, but these features would make it even more powerful.
What problems is the product solving and how is that benefiting you?
Smartsheet helps our team stay on top of project management by giving everyone an easy way to interact, update progress, and stay aligned in real time. It keeps all our tasks, timelines, and updates in one place, making collaboration clear and efficient for the whole team.
Honest review of Smartsheet
What do you like best about the product?
The ability to easily share sheets with other colleagues in my company. The way that the sheets are stored in the main user interface.
What do you dislike about the product?
There's a bit of a learning curve with how to exactly manipulate the data to filter/show what you want to share. I also don't like the the comments apply to an entire row. I would prefer to be able to add a comment on a cell basis instead of a row basis.
What problems is the product solving and how is that benefiting you?
It allows for an easy visualization of timelines to share with colleagues.
We also utilize it for data tracking. It's great to be able to take the data and put it into a dashboard to share the information in an user friendly way.
We also utilize it for data tracking. It's great to be able to take the data and put it into a dashboard to share the information in an user friendly way.
Helps organize many detailed projects
What do you like best about the product?
Most helpful is being able to organize and share Sheets with varied permissions with external users. The comment/attachment and color coding is very helpful. Being able to create a template Workspace and cloning it is very easy and repeatable.
What do you dislike about the product?
I do a lot of rearranging so being able to more easily drag and drop Grids / reports/folders would be very helpful. I also dislike some options only being available from some places. For example, I can rearrange the folder if I click out to view all workspaces, but not when i'm within the folder. Same with updating the Workspace colors and logos. I can only do that by clicking right in the Workspace high level view.
What problems is the product solving and how is that benefiting you?
We use Smartsheet to organize our projects to implement our loan origination software.
Well designed but unless every user is engaged, it won't work.
What do you like best about the product?
I like the ability to outline a project and assign due dates, process owners and tasks. This makes project management easy to use and, if all participants are required to use it, it is easy to implement and frequently used.
What do you dislike about the product?
Smartsheet can become overcomplicated quite quickly. Obtaining an 'at a glance' or 'high level' view is difficult for very large projects. Additionally, deadline extensions are made without requiring justification which is a requirement for project managers to ensure the project remains on the expected completion target date.
What problems is the product solving and how is that benefiting you?
Project management is my primary use of Smartsheet and it benefits me by outlining projects, assigning due dates and responsible personnel, and overall managing projects to ensure they are completed on time.
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