Smartsheet
SmartsheetExternal reviews
10,017 reviews
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I think that Smartsheet is a fantastic tool for project management.
What do you like best about the product?
I really appreciate how easy it is to gather information using reports and dashboards, and I find it especially useful that tasks can be linked across different sheets. The platform is also very user-friendly, and its numerous automation features assist my team every day.
What do you dislike about the product?
The way data is visually presented in Smartsheet has not been well received by our executives, which makes it challenging to secure their support for the tool. The Gantt chart visualization, in particular, has been underwhelming and has limited our ability to use Smartsheet for automating roadmaps and similar tasks. I remain optimistic that as the Timeline view continues to improve, it might become a viable option for us, but at this point, we still lack executive buy-in. On a separate note, I would really appreciate the addition of a feature that allows for conditional formatting of individual cells, rather than being restricted to just rows or columns.
What problems is the product solving and how is that benefiting you?
With Smartsheet, we can automate various administrative tasks and effectively track dependencies across multiple projects. Additionally, we utilize reports and dashboards to gather and present information for our project status updates.
very practical tool to create and manage projects and work resources
What do you like best about the product?
Very friendly and nice to manage and work with, many useful features that help to follow up projects accomplishments and can be accessed by several users to analyze the information and make project decisions. I use it frequently to run several tools that have been adapted and integrated.
What do you dislike about the product?
Capability to store data, it is needed to create reports or sheets from time to time due it gets to storage limit.
What problems is the product solving and how is that benefiting you?
Access to databases and approvals workflow.
Love Smartsheet
What do you like best about the product?
I appreciate Smartsheet for its strong collaborative features and user-friendly interface. Coming from a background with only basic Excel experience, I found it much simpler to create dashboards and tables in Smartsheet. We use Smartsheet on a daily basis and it has made my life a lot easier.
What do you dislike about the product?
I would prefer if the forms for entering data offered greater capacity.
What problems is the product solving and how is that benefiting you?
This tool helps us stay organized with our Grant projects, and it’s especially useful because everyone can collaborate on the same project and view real-time updates from colleagues.
Smartsheet: A Game-Changer for Law Firm Operations
What do you like best about the product?
Smartsheet completely changed that. It allows us to build customized dashboards, automate repetitive tasks, and track performance metrics in real time — all in one central, organized place. I can instantly see the status of every project, monitor KPIs across departments, and ensure nothing slips through the cracks. The transparency and visibility it provides have improved both efficiency and communication firm-wide.
The ability to create automations and reminders has drastically reduced missed deadlines and manual follow-ups. Templates for onboarding, case tracking, and marketing initiatives have made our internal processes faster and more consistent. Plus, the integration options (especially with our CRM and document management systems) make Smartsheet even more powerful for law firm operations.
The ability to create automations and reminders has drastically reduced missed deadlines and manual follow-ups. Templates for onboarding, case tracking, and marketing initiatives have made our internal processes faster and more consistent. Plus, the integration options (especially with our CRM and document management systems) make Smartsheet even more powerful for law firm operations.
What do you dislike about the product?
I have not yet found anything that I dislike about Smartsheet. It has been very easy to navigate and use.
What problems is the product solving and how is that benefiting you?
It is helping us to monitor tasks and project workflow. Keeps up with deadlines and allows our team to work more collaboratively.
Amazing software capabale of many things
What do you like best about the product?
I think my favorite thing about smartsheet is how collaborative it is. I also love that you can attach files right into the document
What do you dislike about the product?
Sometimes I feel as though there are too many features that I don't know how to use
What problems is the product solving and how is that benefiting you?
Smartsheet helps me keep track of project like no other software can
Good for people who need spreadsheet features and simultaneous access
What do you like best about the product?
I truly value the way everyone can access and work together on spreadsheets in real time. This feature has significantly improved the efficiency and smoothness of our workflow.
What do you dislike about the product?
When working with large amounts of data, loading and saving can take longer than anticipated. In contrast to Google Docs, changes made by other users are not visible in real time—you have to refresh the page to see updates. Additionally, the editing and filtering tools could be more user-friendly.
What problems is the product solving and how is that benefiting you?
Communication about work progress and keeping other departments updated are important aspects to consider.
Useful and Intuitive
What do you like best about the product?
I appreciate the automations and the ease of collaborating with others—it truly makes a significant impact on my daily work interactions and supports some of our organization’s most efficient processes.
What do you dislike about the product?
I wish I could stay logged in for a longer period, so I wouldn't have to log in every time I open the site.
What problems is the product solving and how is that benefiting you?
This tool helps us communicate and keep track of changes in our data, acting both as a messenger and a tracker so we can review past updates when needed.
Functional and robust
What do you like best about the product?
I appreciate that it offers multiple features to improve the organizational process.
What do you dislike about the product?
It is not as user-friendly as I would like, and using all of its features can require more extensive training.
What problems is the product solving and how is that benefiting you?
I can easily receive submissions from clients and efficiently organize information from multiple clients.
Smartsheet is a great versatile product that can be utilized across many departments.
What do you like best about the product?
I appreciate how customizable it is. The AI chart creation feature is something I really enjoy, as it allows us to easily add visualizations to our dashboard. This makes updating stakeholders much simpler. In our organization, we use it every day for more than just project management; we rely on it for creating forms, tracking transportation schedules, and managing approvals for purchases and inventory. Although the initial implementation and integration were slow, once each department learned about everything Smartsheet can do, it quickly became our preferred tool for fast and straightforward solutions—tasks that previously would have required help from our IT department or other software.
What do you dislike about the product?
I do not like the new payment model that has recently been established. What once did not require a paid license now does; however, the per-license cost has also decreased.
What problems is the product solving and how is that benefiting you?
Managing multiple projects at one time and keeping everyone informed of the status of projects, along with the ability to provide quick updates to the larger team.
Organized listing of tasks
What do you like best about the product?
its well laid out. easy to use. reminds me of excel which is a good transition.
What do you dislike about the product?
it doesnt have inherent color schematics that are easy to use.
What problems is the product solving and how is that benefiting you?
it provides ease of sharing timeline and tasks amongst fellow coworkers.
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