Smartsheet
SmartsheetReviews from AWS customer
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Great for Project Tracking, But Filters Need Improvement
What do you like best about the product?
Smart sheets are good and really help track the project and ownership.
What do you dislike about the product?
I believe it really depends on how you use it. When you have two different logs in a single file, the sheets can become too long and difficult to manage. Also, applying filters is not as straightforward as it is in Excel.
What problems is the product solving and how is that benefiting you?
Its helpful to have clearer tracking of who approved each item, along with a more robust trace system.
Project manager
What do you like best about the product?
I appreciate the ability to customize using formulas, much like you can in Excel.
What do you dislike about the product?
I find it disappointing that the standard version does not offer options for selecting the 'earliest date' or 'latest date.' Additionally, it's frustrating that there is no way to connect Smartsheet with the Outlook calendar in real time.
What problems is the product solving and how is that benefiting you?
We experienced challenges when it came to planning and prioritizing work across different projects.
Intuitive browser application with an Excel feel
What do you like best about the product?
The application is fully usable in the browser and thus accessible from anywhere. Multiple people can work on it simultaneously. The operation is simple and understandable, and the program's functionality is reminiscent of Excel.
What do you dislike about the product?
Some display filters can only be set with an appropriate license.
What problems is the product solving and how is that benefiting you?
With this solution, I can centrally manage tasks, assign them specifically to employees, receive reminders, and effectively track progress. This facilitates organization and ensures that nothing is overlooked.
I'm lab technician and I used Smartsheet principally to plan activities.
What do you like best about the product?
Smartsheet is easy to use to plan, start a new project or to define objectives. I use it every day.
What do you dislike about the product?
For the moment and for my actual utilization, there is nothing that I dislike about Smartsheet.
What problems is the product solving and how is that benefiting you?
- Planification
- Tasks organization
- Tasks organization
Smartsheet is not reliable - Extremely Expensive - Large hidden extra charges
What do you like best about the product?
Easy to set up. Help with work integration
What do you dislike about the product?
They are unreliable. There is not support when the software fails and above all the billing system is an scam. You pay a full year subscription, then they will start sending large invoices for extra charges. They will never answer queries and contact 24/7 is never available. They will change the agreements of the service with no notice. It is very dangerous for a company to use this platform. They will ask you to pay extra for features that you had already included in the initial subscription.
What problems is the product solving and how is that benefiting you?
Used to help with integration. However this feature is now charged even with a full year paid subscription.
Easy Project Management and Collaboration, But Beware of Occasional Glitches
What do you like best about the product?
It is an easy tool for all Project Management needs and I personally find it easier to navigate than Microsoft Excel. The 'Share' function makes it very simple to share sheets with peers for live collaboration.
What do you dislike about the product?
Sometimes when multiple people are working within the sheet and saving, work can glitch ad move about the sheet without realising causing errors. It's very rare but has happened to a few of us in the team. Also I am not keen on how easy it is to move lines in a sheet under a hierarchy tab, then without realising it can lose all of the lines underneath.
What problems is the product solving and how is that benefiting you?
The ability to collaborate on governance documents and project plans.
High level dashboards
Personal and shared workspaces
Automated messaging and responses, alerts
High level dashboards
Personal and shared workspaces
Automated messaging and responses, alerts
Customizable and Powerful, But Requires a Learning Curve
What do you like best about the product?
- history of entries in a given cell,
- the ability to customize sheets according to your needs,
- the capability to create dashboards and all kinds of reports
- the ability to customize sheets according to your needs,
- the capability to create dashboards and all kinds of reports
What do you dislike about the product?
It takes a bit of time to learn the functionality
What problems is the product solving and how is that benefiting you?
Allows managing the team and tasks, prepares reports which generally helps save a lot of time in team management
Essential Every Day System.
What do you like best about the product?
Smartsheet is extremely user friendly and allows me to view everything at a manageable level. It also gives me indicators on work that I need to follow up on which provides a higher working service.
I use this all day every day in my job so it is a critical tool to allow me to do my job.
I use this all day every day in my job so it is a critical tool to allow me to do my job.
What do you dislike about the product?
I cant really fault anything that Smartsheet provides, perhaps as I am not an administrator I cant get full access.
What problems is the product solving and how is that benefiting you?
Maintains all the financial figures that allows us to report confidently to higher management.
Smart, Helpful, and Easy to Share—No Complaints!
What do you like best about the product?
smart, helpful, can be share with others, can be upload pictures
What do you dislike about the product?
nothing major, but sometimes I feel the system is less responsive
What problems is the product solving and how is that benefiting you?
Nearmisses/work accidents/accidents in field HSE, fire protection, environment
Streamlined Scheduling, Instantly Effective
What do you like best about the product?
I love how Smartsheet allows us to bring scheduling in-house, enabling immediate updates and revisions without the need to wait weeks as we did with our previous outside scheduler using P6. The transition from P6 was not overly difficult, and the ability to make on-the-fly changes significantly enhances our workflow efficiency. I appreciate that it enables real-time updates, allowing field personnel to update daily and helping us address procurement needs accurately. This capacity to view and update project statuses in real-time drastically improves our ability to track project schedules, manage lead times effectively, and overall satisfy our project management requirements. Additionally, I find its simplicity and affordable pricing to be a major factor in its appeal and utility, contributing to why I would choose it again. The help feature in Smartsheet is also vital in facilitating ease of use, further enhancing the overall experience.
What do you dislike about the product?
none
What problems is the product solving and how is that benefiting you?
I use Smartsheet to update schedules in real-time, allowing field personnel to update daily and manage procurement needs, replacing reliance on a third party. It helps in tracking the project schedule and makes necessary revisions instantly.
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