Smartsheet
SmartsheetExternal reviews
10,015 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great Templates and Dashboards, but Limited Data Analysis in Smartsheet
What do you like best about the product?
The most useful aspect of Smartsheet is its wide range of templates that can be used for different purposes. From project monitoring and to data tracking and reporting. These templates make it easy to set up structured workflows without starting from scratch. I also find the featured dashboards extremely valuable, as they allow you to create clear, interactive, and visually appealing dashboards that help track progress and present key information effectively. I would add as well its features about automation and collaboration which allows multiple teams to update data in real time
What do you dislike about the product?
While Smartsheet is very useful for organizing and tracking projects, its data analysis and organization capabilities are quite limited. The platform lacks advanced features such as proper pivot tables or more flexible data categorization options. Even compared to basic Excel functions. It can also be difficult to organize and structure large sets of data efficiently within sheets. Additionally, while the form feature is easy to use, it offers very few customization options and limited interaction with users. The forms could be more dynamic and flexible to collect richer and more engaging inputs.
What problems is the product solving and how is that benefiting you?
Although Smartsheet was already in use when I joined the organization, I’ve seen how it helps manage multiple projects and keep everything organized in one place. It makes it easier to track activities, monitor progress, and consolidate data from different teams without relying on multiple spreadsheets or emails. The dashboards and templates also help visualize results and support better reporting, which is very useful for project performance and monitoring work.
Smartsheet we love it in our company.
What do you like best about the product?
Smartsheet is one of those tools that are very scaleable.
We can start with simple sheet but also create sophisticated solutions.
We can start with simple sheet but also create sophisticated solutions.
What do you dislike about the product?
It can be costly if not properly exploited by the company where it's used.
What problems is the product solving and how is that benefiting you?
Now we have all the projects from our all business units in one place.
Before that we were working in silos and it was difficult for our top management to have view to all our data.
Before that we were working in silos and it was difficult for our top management to have view to all our data.
Innovative idea!
What do you like best about the product?
Most friendly GUI ever used before. Thank you.
What do you dislike about the product?
Lot of messy options in the GUI and sometimes too slow response.
What problems is the product solving and how is that benefiting you?
Managing the asset's usage.
Great for Managing Deliverables Across Teams and Orgs
What do you like best about the product?
Allows for excellent and easy management of deliverables and timelines across different teams and organizations.
What do you dislike about the product?
Can be a little daunting for new folks with all of the features and UI.
What problems is the product solving and how is that benefiting you?
It solves the complexities and potential opportunities to miss things that using something like only e-mail when managing the review of deliverables and projects. By having a single, live, one-stop shop for all of these things, it allows us to manage our projects easily and with full transparency.
Great Collaboration, but File Access Issues
What do you like best about the product?
It's easy to collaborate with other team members, and it's intuitive
What do you dislike about the product?
We had some problems with the access to some files, maybe it was how it was set up on our end
What problems is the product solving and how is that benefiting you?
Resource workflow in an advertisement agency, it's easy to visualize and have a good understanding of the status on the team
Great Collaboration, But Excel-Like Formulas Are Frustrating
What do you like best about the product?
I really appreciate the collaborative features it offers. Tagging other users is simple, which makes it easy to notify them about issues, tasks, or activities they need to handle.
What do you dislike about the product?
The formulas and how it acts like excel.
What problems is the product solving and how is that benefiting you?
As I mentioned before, the collaboration features are extremely useful. We've been able to keep track of our project plan, RAID log, cutover items, and other essential work items that are critical to the success of our project.
Great for Team Organization and File Management, but Depends on Team Participation
What do you like best about the product?
Smartsheet is an excellent tool for organizing large groups and managing numerous image and video files in a single location. It helps our team stay organized and ensures that everyone involved remains accountable.
What do you dislike about the product?
The only aspect I find frustrating is when some team members fail to do their part in keeping the team informed and up to date.
What problems is the product solving and how is that benefiting you?
Managing multiple projects, maintaining organized information, and ensuring the team stays accountable are all aspects I appreciate.
Great Document Sharing and Branding, but Needs More Grid Features and Better Pricing
What do you like best about the product?
Shareability of documents and tools -- both internally and externally. I use mostly grids and forms, and both work very well. I also appreciate being able to add our own branding, which looks simple but nice (not too over-the-top like many tools out there).
What do you dislike about the product?
I wish Grids had a few more options for formatting a la Microsoft Excel. I also wish that it was more affordable, so that my work wouldn't be moving other users off the platform (and making it less usable for me). It would be nice if training tools' locations were more obvious within the tool itself -- I'd probably be more likely to learn more about how to use its extensive features. I also wish attending its user conference was free -- it seems odd to pay to attend a vendor's event about how to use their tool (which would ultimately lead to them probably making more money off of us).
What problems is the product solving and how is that benefiting you?
We use a custom-built form to solicit required information from our external contributors. We also use Smartsheet to share information internally (e.g., lists of volunteers and their information). It benefits us because I like the searchability of Smartsheet -- if I've done something in Smartsheet, I know the search will help me turn it up. I CANNOT say the same about Microsoft tools / SharePoint, where files are often lost in the abyss.
Great for Project Tracking and Team Collaboration, Still Learning the Ropes
What do you like best about the product?
I appreciate that it can create a dashboard and help keep me on track with projects. The ability to collaborate with team members is also an important feature for me.
What do you dislike about the product?
I don't have much knowledge about it yet, but I'm interested in learning more so that I can become proficient.
What problems is the product solving and how is that benefiting you?
We are reviewing an RFP, and we need to adhere to a strict timeline. This helps keep track of all the tasks that need to be completed.
Great tool to everyday working
What do you like best about the product?
It’s easy to use with a familiar layout and has helped with my data entry and seeing task progress.
What do you dislike about the product?
Could be more cost effective and additional training could be utilised for more complex features
What problems is the product solving and how is that benefiting you?
Helped with data entry and manual repetitive tasks, has reduced daily workload
showing 171 - 180