Smartsheet
SmartsheetReviews from AWS customer
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Using Smartsheet daily
What do you like best about the product?
Smartsheet allows me to easily collaborate with my colleagues and connect data easily to PowerBi for reporting. The forms have been a game changer for some of the processes that I've been struggling to automate for years!
What do you dislike about the product?
The limitation of the number of lines you can have in one smartsheet
What problems is the product solving and how is that benefiting you?
Automating processes, online collaboration with team members and colleagues.
Team moved from word tables to Smartsheet to elevate our work
What do you like best about the product?
My team decided to start using Smartsheets to track our collective work. Previously, we were using tables in Word. Moving to Smartsheets has made a tremendous difference in how we are able to track our requests, share resources, and collect information. There's no need to update and re-save a word doc - we can all log on to the same sheet and save it there. I personally use Smartsheets on a daily basis, usually to make sure all requests are being addressed.
Smartsheet is easy to use. Once we had decided what information we wanted on our sheets, set-up was straight forward, with the help of some tutorials. It also was easy for the rest of the team to integrate into their work as well. Each person on our team utilizes this product and agrees that it is helpful to our work.
I also liked that when I first signed up, I was able to schedule a one-on-one call with a representative. I know you can look stuff up online but I prefer speaking to someone about what I'm looking for. He was very helpful and pointed me towards the trainings that I should start with.
Smartsheet is easy to use. Once we had decided what information we wanted on our sheets, set-up was straight forward, with the help of some tutorials. It also was easy for the rest of the team to integrate into their work as well. Each person on our team utilizes this product and agrees that it is helpful to our work.
I also liked that when I first signed up, I was able to schedule a one-on-one call with a representative. I know you can look stuff up online but I prefer speaking to someone about what I'm looking for. He was very helpful and pointed me towards the trainings that I should start with.
What do you dislike about the product?
This is probably an individual issue. Though creating sheets was super easy for me, moving on to the next step of reports and dashboards was a bit challenging.
What problems is the product solving and how is that benefiting you?
Smartsheet has taken our team from updating word docs to collaborating online. We use it to track requests, collect information, and share resources. We even use it for event registration. It benefits me personally because I was the one updating all the word docs! Now members of the team can go in and update the sheets themselves.
If you took the best things about excel you get smartsheet
What do you like best about the product?
The user interface is very intuitive. The default toolbars and views make sense. The automation features are very helpful and is a way to do things like notifications and formulas where you would need to use something like powerautomate or macros if you were just using plain excel and other ms products. Also the customer support and educational materials are SO easy to access and use. The usergroups and such are very informative. If I had more time I would learn more about Smartsheet because it will make my work easier. The ellipses for columns are very handy, the
What do you dislike about the product?
The whole primary column and some of those things you can't change can be a bit frustrating, but really the only thing I dislike is that I don't have more time to learn about so many other features!
What problems is the product solving and how is that benefiting you?
Way to keep track of information in a shared location and then being able to turn it into a report and/or dashboard.
Potential, but needs improvements
What do you like best about the product?
I like the different viewing options (Gnatt, calendar, etc.) and I like that you can assign people and send out notifications.
What do you dislike about the product?
I hate that I cannot group columns for easy hiding/unhiding, and I hate that I cannot leave comments on individual cells. I also hate that I cannot more easily link between workbooks.
What problems is the product solving and how is that benefiting you?
It helps to develop timelines and checklists and to hold people accountable for their assignments.
Smartsheet Review
What do you like best about the product?
Ease if sharing / visibility on projecta throughout an organization. It brings data out of buried file folders and through dashboards enables visibilty needed to break down silos between departments and enable collaboration
What do you dislike about the product?
Sheet limits on number of formulas and cell references are extremely low. Forces use of Excel for certain tasks, which is counterproductive to Smartsheets goals. Additionally, Excel is still far superior for creating charts and reports.
What problems is the product solving and how is that benefiting you?
Project management, shipping calendar, installation calendar, form submittals and approvals, automated emails, change order tracking, dashboards for running departments and meetings.
Solutions, Solutions, Everywhere
What do you like best about the product?
Smartsheet has become my every day work companion. I love how intuitive the system is; it helps me find solutions to problems as they arise. My favorite aspect is how easy the forms make data collection. External users are able to complete a simple form that sets off a robust series of triggers that allow my team to work quickly and communicate effectively.
What do you dislike about the product?
When I consider downfalls to Smartsheet, I fall short. The only downsides I can think of stem from company imposed limitations on certain features, which are not Smartsheet shortcomings.
What problems is the product solving and how is that benefiting you?
My company was accepting paper contracts in 2024 because we didn't have any sort of project management software. Smartsheet allowed me to build a project management system robust enough to move our bids and contracts to the digital age. Now we use it for internal requests as well as external and we have streamlined a multitude of processes.
A Game-Changer in My Career
What do you like best about the product?
Smartsheet has been one of the most transformative tools in my professional journey. As someone who juggles multiple projects and deadlines, I needed a platform that could do more than just store data—it had to help me stay organized, track productivity, and manage time effectively. Smartsheet delivered on all fronts.
What do you dislike about the product?
While it looks like a spreadsheet, Smartsheet has many advanced features that can be overwhelming at first. If you're used to Excel or simpler tools, it might take time to get comfortable with formulas, automation, and views.
What problems is the product solving and how is that benefiting you?
-Smartsheet provides real-time dashboards, Gantt charts, and status reports that give you and your team a clear view of where things stand—reducing the need for constant check-ins or status meetings.
-With automated reminders, task assignments, and deadline tracking, Smartsheet helps you stay on top of your schedule and ensures nothing falls through the cracks.
-With automated reminders, task assignments, and deadline tracking, Smartsheet helps you stay on top of your schedule and ensures nothing falls through the cracks.
Infinitely useful, easy to use, massive range of support / training - indispensable!
What do you like best about the product?
Connectivity between different sheets makes Smartsheet an invaluable tool for governance of complex programmes.
What do you dislike about the product?
The features within dashboard creation are still very limited - I’d like to see more options for layout, widget types, etc.
What problems is the product solving and how is that benefiting you?
Enabling project managers to have their own project plan, with associated critical path, but automatically feeding key milestone dates into a higher level governance tracking sheet - this enables the project managers to focus on what is important to them whilst simultaneously supporting the programme manager is overall visibility of the full programme.
It is amazing
What do you like best about the product?
Workflow management especially with my team
What do you dislike about the product?
Direct access for technical support like other softwares
What problems is the product solving and how is that benefiting you?
Specially project milestone management
We are using smartsheet for project management since last 4-5 years and are very happy with it
What do you like best about the product?
forms, cards and dashboards are very nice features we are using regularly in our project, integration with SQL is also one of the best one, Supporting the customer using smartsheet forms is very useful.
What do you dislike about the product?
improvement in conditional format based on cell, copy formula from one cell to another is not easy
What problems is the product solving and how is that benefiting you?
In project management and collaboration
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