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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 1
  • 2 star
    0
  • 1 star
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External reviews

10,015 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Kavrulmas 2.

Enhances Project Visibility and Team Collaboration

  • December 24, 2025
  • Review provided by G2

What do you like best about the product?
I love how Smartsheet combines the simplicity of spreadsheets with powerful project management capabilities. It allows me to customize workflows, automate repetitive tasks, and create clear dashboards for better visibility. Real-time collaboration and notifications ensure everyone stays aligned, which improves productivity and reduces delays. The initial setup was fairly easy and straightforward, with templates that helped us get started quickly, and the interface felt familiar. Smartsheet is a powerful and flexible tool that greatly improves project visibility and team collaboration, helping us streamline workflows and save time.
What do you dislike about the product?
One aspect that could be improved in Smartsheet is performance when working with very large sheets or complex reports, as it can feel a bit slow at times. Additionally, some advanced features require extra add-ons, which may increase overall cost. Clearer in-app guidance or tutorials for these advanced options would make the experience even better for new users.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me solve issues like lack of visibility, missed deadlines, and poor task coordination. It centralizes project data, improves communication, and makes tracking progress easier. It reduces manual follow-ups and confusion by keeping everything updated in real time.


    Niels H.

Effortless Functionality Makes Work a Breeze

  • December 24, 2025
  • Review provided by G2

What do you like best about the product?
Ease of the functionalities. Smartsheet has a wide range of tools that can be used to work efficiently. There's a lot of features I haven't fully discovered, yet everything feels easy and straight forward to use. The best way to describe it, is excel on steroids and made easier to operate. I'm using smartsheet on a daily basis.
What do you dislike about the product?
When you are working collaborative, the overwriting of other colleagues changes is not always very handy. If this could be improved so it's more direct and every change gets automatically autosaved, that would improve the overall experience even more.
What problems is the product solving and how is that benefiting you?
Smartsheet gives a good overview and ease to work on files, this helps me and the team to do our job even when we are not together. It gives clear overview and it makes it easy for everyone to work together on the same project and update each other without being in the same room.


    Vedant N.

Great for KPI Tracking, Needs Improved Formatting

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like the dashboard and the automation features in Smartsheet. The automation setup is handy and gives us everything we need. The reports in the dashboards help me to overview my tasks, showing how things are coming along, what's still pending, and what's done. This really helps me stay on top of key issues and track my audit work efficiently.
What do you dislike about the product?
I hate the conditional formatting. I wish I could change the format of a particular cell instead of the whole column. The dashboard doesn't offer much flexibility of filtering, which is a drawback. Initially, it is a bit of a difficult task to let everyone shift to Smartsheet because they need to get to know the various views like the Gantt and grid views.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me keep track of dates and DSC expiry. It reminds me of important things I often forget and displays KPIs easily, helping me understand where I'm lacking. The dashboard and summary sheets provide insights for better decision-making.


    Girishchand B.

Effortless Organization and Collaboration with Smartsheet

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Smartsheet is its combination of simplicity and robust functionality. The interface feels familiar, much like a traditional spreadsheet, yet it greatly enhances my ability to track tasks, manage timelines, and assign ownership. Collaboration is seamless, with updates appearing instantly and automated alerts reducing the need for manual follow-ups. All in all, Smartsheet makes it easy to keep work organized and ensures everyone stays aligned with minimal effort.
What do you dislike about the product?
One thing I dislike about Smartsheet is that some features feel a bit overwhelming at first, especially for new users. Advanced automation and reports take time to understand. Also, performance can slow down when working with very large sheets, and the pricing feels slightly high for smaller teams or individual users
What problems is the product solving and how is that benefiting you?
Smartsheet helps solve the problem of tracking work across multiple people and projects in one place. Instead of relying on emails or scattered spreadsheets, everything is visible and organized. This makes it easier to know who is working on what, track progress, and meet deadlines. It saves time, reduces confusion, and helps me stay more organized and focused on priorities


    Katie M.

Smartsheet at Ease

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
An efficient tool that allows for multiple users to access and update in real time
What do you dislike about the product?
There can be a delay in updates in workbook, preventing users from seeing what’s been updated in real time without multiple refreshes
What problems is the product solving and how is that benefiting you?
Allows for a centralized location of information when multiple teams are working on a project


    Ricardo G.

Effortless Project Management and Team Collaboration

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that Smartsheet makes project management and collaboration simple. It’s easy to track tasks, timelines, and resources all in one place, keeping teams organized and on schedule.
What do you dislike about the product?
Sometimes it can feel a bit complex to set up new sheets or automate workflows, and a few more customization options would be helpful.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of keeping projects and teams organized by centralizing tasks, timelines, and resources. This benefits me by improving collaboration, tracking progress efficiently, and ensuring projects stay on schedule.


    Transportation/Trucking/Railroad

Effortless Client Communication Made Easy

  • December 11, 2025
  • Review provided by G2

What do you like best about the product?
How easy it is to communicate between the client and ourselves
What do you dislike about the product?
I have no issues with smart sheet at all
What problems is the product solving and how is that benefiting you?
Speeds up how quickly the client can get remits to us and we can reply instantly and add any updates and documentation


    George C.

Clunky Interface and Lacking Formula Support

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
I try to avoid using the system to be frank
What do you dislike about the product?
I find the system difficult to use clunky , no formula helper
What problems is the product solving and how is that benefiting you?
None


    Álvaro L.

Empowers Collaboration Like Excel on Steroids

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
I think of Smartsheet as Excel on steroids. It enables our company to collaborate and share information efficiently, both with customers and within our team.
What do you dislike about the product?
The user interface feels outdated to me, and I wish it were more user-friendly. Additionally, I believe many of its features could be handled by other software suites, such as Excel or Jira. In cases where those alternatives are available, I don't think it's worth paying for this product.
What problems is the product solving and how is that benefiting you?
We can create workload tables and scorecards, which help us collaborate more effectively between internal teams and improve our communication with one another.


    zeina o.

Effortless Time Management with Intuitive Smartsheet

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
I find Smartsheet easy to use, which really helps with managing my time effectively. I love the automated templates, and I also appreciate that it sends notifications, which I love. Everything about Smartsheet is great for me, and setting it up was so easy.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Smartsheet for managing my time. It's easy to use, I love the automated templates and the notification system.