Gong
Gong.ioExternal reviews
6,451 reviews
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Wonderful tool
What do you like best about the product?
That me and my team get to review our calls. I also don´t have to focus on writing everything down, I just listen to my customer.
What do you dislike about the product?
Nothing, really. It is a wonderful I hope to keep using always.
What problems is the product solving and how is that benefiting you?
Allowing me to invest time in what truly matters: converting SQLs, renewing clients, and focusing on conversations.
Great software for SDRs
What do you like best about the product?
-Great for reviewing cold calls
-Amazing for recapping demos
-Easy to filter and track what you are looking for
-Frequently use it
-Amazing for recapping demos
-Easy to filter and track what you are looking for
-Frequently use it
What do you dislike about the product?
-I feel like I don't know how to use all of it's capabilities
What problems is the product solving and how is that benefiting you?
It's helping me to analyze calls and demos.
Integral in my work day
What do you like best about the product?
Gong has become an integral part of my work. I don't know if I could function without it. It really aids in helping me draft follow up emails after check in calls with clients. It makes me look really on top of my game! I use it every single day. It's also amazing how easy it is to search your calls for key words or phrases. We also use it internally to train new members of our team. Highly highly recommend.
What do you dislike about the product?
There really isn't anything I dislike about Gong. I wish it could take some of my client calls for me haha.
What problems is the product solving and how is that benefiting you?
It keeps me organized with my large book of clients. I can draft follow up emails quickly from the summary gong does from each call.
Great software for call recording reviews
What do you like best about the product?
How seamless it is to use it and all the features that come with it.
What do you dislike about the product?
There is a section which I'm not very fond of that highlights everything (status wise) for a client.
What problems is the product solving and how is that benefiting you?
Overall session recordings and that I can review my and my colleagues calls.
Best in class
What do you like best about the product?
Gong provides us with such in-depth reporting on where a deal is, what's been happening, and how to reengage accounts
What do you dislike about the product?
Nothing, it's fantastic I wouldn't change anything
What problems is the product solving and how is that benefiting you?
Closing more complex deals.
Gong helps us ensure that our sales
Methodologies are being used.
Gong helps us ensure that our sales
Methodologies are being used.
SDR - Gong Review
What do you like best about the product?
I love the feedback and meeting notes Gong provides.
What do you dislike about the product?
Unsure, I really find the tool useful and helpful.
What problems is the product solving and how is that benefiting you?
It helpd me breakdown technical aspects of meetings that are held with prospects.
Great experience with Gong
What do you like best about the product?
The transcripts that allow me to take minimal notes during my calls. The ability to send video snippets out.
What do you dislike about the product?
The voice transcription is not always the most accurate but that doesn't affect my learning or calls.
What problems is the product solving and how is that benefiting you?
Training my colleagues
Nothing is more impressive than Gong's entire toolkit.
What do you like best about the product?
The ability to hunt for what I missed, re-listen, relearn, retrain myself, and remind myself
What do you dislike about the product?
That I can't help teach it. But that is a feature I hear is on the way.
What problems is the product solving and how is that benefiting you?
It's making understanding where we're missing the mark with our sales conversations easier.
Amazing tool
What do you like best about the product?
being able to read and follow transcript with video to review conversations saving time and making work easier.
What do you dislike about the product?
Spanish could use some work to be honest
What problems is the product solving and how is that benefiting you?
reviewing concersations to understand what others or i talked in detail
Gong in CS
What do you like best about the product?
-Searching for a call and using filters is easy
-Integration is reliable
-Integration is reliable
What do you dislike about the product?
-I do wish mobile features were more robust
What problems is the product solving and how is that benefiting you?
Allows us to review calls for training and best practices. Also aids in holding customers to previosuy agreed upon terms and conditions
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