Gong
Gong.ioExternal reviews
6,447 reviews
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Can't remember life pre-Gong
What do you like best about the product?
Gong makes it incredibly easy to stay on top of active opportunities, and gleen insights from conversations that you might be too close to catch. It's like having an extra set of eyes and ears, except these eyes and ears are attached to a super computer.
What do you dislike about the product?
Nothing so far. I came from a Chorus world but Gong was easy to adopt.
What problems is the product solving and how is that benefiting you?
Gong allows me to stay present in the moment of a conversation, which allows me to build stronger rapport and move faster
Gong is a great meeting recorder
What do you like best about the product?
Simple to setup, use, makes sharing the experience and information of a meeting simple.
Really important for transferring first-hand info with the team
Really important for transferring first-hand info with the team
What do you dislike about the product?
Sometimes buggy with auto-joining meetings.
What problems is the product solving and how is that benefiting you?
Problem of noting key information and action items in many meetings per day.
Problem of communicating valuable information with the rest of my team to make collaboration easier.
Recording video calls and having a simple way to explore and find key information in them (i.e. transcript search) is also huge.
Problem of communicating valuable information with the rest of my team to make collaboration easier.
Recording video calls and having a simple way to explore and find key information in them (i.e. transcript search) is also huge.
Very helpful tool that covers all aspects for a Sales Rep!
What do you like best about the product?
I absolutely love the forecast tool, email generator and call insights. This has helped me stopped taking down 100 notes about each call and forgetting a lot of useful information while sending an email. Productivity has increased and doesn't really take too much time to ramp and get used to the features. It has definitely made my life easier! Implementation and integration has been very easy as well. I use it everyday to keep a check on my accounts.
What do you dislike about the product?
I think everything has been great till now and the tool has improved significantly since using it back in my former company.
What problems is the product solving and how is that benefiting you?
Improving productivity, better emails generated and spending lesser time drafting or forgetting what I had to add. Coaching has been helpful and easier as well. Forecasting tool has helped me save a lot of time on my deals due to the integrations and alerts keep me informed well.
Get insight from Everywhere
What do you like best about the product?
I love film review but even more I like being able to tag my manager, VP, Slaes enablement or even other reps to ask for advice on an area I am looking to improve.
I even go on other reps calls that are more seniored and ask why they did something a certian way.
It has been very user friendly and has helped me learn where I can improve in stats and understanding how I sell compared to others.
I use it more than once a day!
I even go on other reps calls that are more seniored and ask why they did something a certian way.
It has been very user friendly and has helped me learn where I can improve in stats and understanding how I sell compared to others.
I use it more than once a day!
What do you dislike about the product?
nothing to add here. I reccomend this for all my orgnizations
What problems is the product solving and how is that benefiting you?
It has helped me narrow down my talk time and filler words.
It also is amazing for asking for coaching in areas of weakness
It also is amazing for asking for coaching in areas of weakness
Wonderful, concise and easily attainable intelligence!
What do you like best about the product?
In a world of AI Tools promising the moon, Gong harnesses the power of call transcripts and analysis and supercharges them in a way I have not seen to date. Coupled with its easy and powerful search functions, its helpful summarization abilities in order to analyze call successes and failures makes training your team on best practices and conducting review sessions a dream.
What do you dislike about the product?
Some of the summary elements still require polishing
What problems is the product solving and how is that benefiting you?
Allows me and my team to flag best and worst case scenarios, highlight and celebrate wins and provide, clear accessbile and constructive criticism where there is room for improvement.
Gong is a superpower
What do you like best about the product?
The ability to get time back in the moment
What do you dislike about the product?
Some transcription error with the text fields
What problems is the product solving and how is that benefiting you?
Gong helps enrich notes and understanding about key details in deals
Great resource
What do you like best about the product?
Gong is easily accessible. It contains examples of the proper way to handle various situations. It also serves as a great refresher and can be used frequently.
What do you dislike about the product?
I think it would be a great feature to include notifications when new material has been included.
What problems is the product solving and how is that benefiting you?
It is a great resource. It serves as a great refresher and is available frequently.
Exceptional tool
What do you like best about the product?
Gong is an exceptional tool that revolutionizes the way we operate. Its AI-driven analytics provide deep insights into sales conversations, helping us to identify successful strategies and areas for improvement. The platform's ability to transcribe and analyze calls is particularly impressive, offering detailed feedback that is both actionable and easy to understand. The integration with other systems ensures seamless data flow, enhancing productivity and decision-making. Gong's user-friendly interface and comprehensive reporting capabilities make it an invaluable asset for optimizing our performance and driving revenue growth.
What do you dislike about the product?
The transcription accuracy, although generally reliable, can occasionally miss context-specific nuances, leading to minor errors
What problems is the product solving and how is that benefiting you?
Having a detailed, searchable archive of all interactions enables more personalized and consistent communication with customers.We can easily review past interactions, facilitating better teamwork and ensuring that nothing falls through the cracks.
We also use detailed call records and transcriptions which provide us a wealth of information that can be used to create compelling case studies. This includes specific examples, customer quotes, and evidence of successful tactics.
We also use detailed call records and transcriptions which provide us a wealth of information that can be used to create compelling case studies. This includes specific examples, customer quotes, and evidence of successful tactics.
Gong is the perfect tool to keep record of meetings
What do you like best about the product?
Gong is the perfect tool to keep record of meetings and have an amazing way to also asses your team with insightful metrics! The insight section is really amazing, Also the integration with HUbspot and how easy is to implement in the team
What do you dislike about the product?
That sometimes it's unsync from your account and you lose the gong recording.
What problems is the product solving and how is that benefiting you?
Recording meetings and getting insights
Great experience using Gong at 3 companies
What do you like best about the product?
Easy integration with tools, ability to send recordings to prospects/customers, and for cross-functional collaboration
What do you dislike about the product?
Having more flexibility to tailor reports to specific business needs and metrics would enhance its value.
What problems is the product solving and how is that benefiting you?
Gong.io is a game-changer! I’ve used it at three companies, and it consistently boosts our closing rates with it's AI-driven insights. The analytics are top-notch, providing actionable data that makes every sales call more effective. Plus, it integrates seamlessly with our tools. Highly recommend it to any sales team!
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