Gong
Gong.ioExternal reviews
6,438 reviews
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Gong is Good
What do you like best about the product?
Gong is easy to use. I like to review my calls using Gong. Also creating a local number when calling on prospects seems to help.
What do you dislike about the product?
For what I need it to do, it does it well without any dislikes.
What problems is the product solving and how is that benefiting you?
recording my calls and listening to them after for improvements.
Also sometimes we use it for creating a local number.
Also sometimes we use it for creating a local number.
Recommendations to others considering the product:
Give it a try!
Absolutely amazing and always improving
What do you like best about the product?
Gong makes it easy for our sales team to capture the most important interactions with customers. Person to person calls often move deals more than any email chain would but can be tough to document. Gong does all the work for us
What do you dislike about the product?
The video quality can at times be grainy when saved but even this has improved in the past month or so
What problems is the product solving and how is that benefiting you?
Capture conversations with customers as well as analyzing what makes a successful call
Good product
What do you like best about the product?
Easy to use. Great for me as I was ramping as an SDR.
What do you dislike about the product?
There isnt much that I dislike about gong
What problems is the product solving and how is that benefiting you?
listening to AE calls as an SDR
Very Detailed
What do you like best about the product?
Being able to capture the convseration piece at a time and review it.
What do you dislike about the product?
Nothing yet. I have had little time to utilize everything.
What problems is the product solving and how is that benefiting you?
Fine tuning my sales skills and handling new questions that pose a challenge to what we do. Sharing the calls with others to critique is very helpful.
Gong product review
What do you like best about the product?
- Ease of use
- Training potential
- Transcription and trackers features
- Customer success - excellent service
- Training potential
- Transcription and trackers features
- Customer success - excellent service
What do you dislike about the product?
Compliance issues in EU, recording calls poses an issue in some countries and states. Gong has been trying to solve this issue but I don't feel the solution is quite there yet.
What problems is the product solving and how is that benefiting you?
Sales training
Onboarding
Sales managment and tracking
Onboarding
Sales managment and tracking
Limited Experience
What do you like best about the product?
Haven't used Gong too much yet but it appears there's a lot of value to derive from it.
What do you dislike about the product?
High time commitment................................
What problems is the product solving and how is that benefiting you?
How consistent demos are and tracking what's being said.
Gong has been great! Really helpful for reviewing calls!
What do you like best about the product?
Gong has been really helpful for analyzing and reviewing calls. It's nice for seeing how much time I'm talking versus letting the customer talk, and also for seeing what words and phrases I say the most.
What do you dislike about the product?
sometimes when i'm listening to the call, and then i want to see where i use specific words, it starts the recording over.
What problems is the product solving and how is that benefiting you?
Helps me understand my good habits and bad habits better.
Absolutely amazing!
What do you like best about the product?
I have been using Gong for about a month now, and I've got to say, it's really nice. It outlines everything that was said during the meeting, and even analyzes what was said for you.
What do you dislike about the product?
I don't think there's a lot to dislike about it. I'm excited for future updates!
What problems is the product solving and how is that benefiting you?
Learning what was said, at what times. Doing so has helped me vastly with learning what to say in the future!
Promotion from SDR to AE
What do you like best about the product?
I am able to go through our entire teams sales call library.
What do you dislike about the product?
difficult to organize on a personal level
What problems is the product solving and how is that benefiting you?
Sales Analysis. Training and onboarding
Recommendations to others considering the product:
Use it whenever you can, and share it whenever you have successes or identify areas of improvement
Great and Effective Tool
What do you like best about the product?
Ease of use, the platform is intuitive and works very well. Especially the transcripts, make it easy to follow along during trainings.
What do you dislike about the product?
Sometimes when you switch calendars the bot has trouble following along, this is most likely user error though.
What problems is the product solving and how is that benefiting you?
Training, Monitoring calls, A/B testing strategies.
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