Gong
Gong.ioExternal reviews
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Clear, useful, fun and an amazing product
What do you like best about the product?
The ability to get better at making calls.
What do you dislike about the product?
Hearing my own voice but that is the whole point!
What problems is the product solving and how is that benefiting you?
Ho to handle objections and how to strategize my next call.
Recommendations to others considering the product:
Listen to those calls!
AE Gong Review
What do you like best about the product?
Great way to go back and review the call/demo immediately after for follow up, or to preparing for another a next call.
What do you dislike about the product?
Sometimes GTM doesn't sync...might be more of a GTM issue though.
What problems is the product solving and how is that benefiting you?
Great way to always be on top of follow ups. Great way to be able to prep for upcoming calls. Can always go back and revisit what clients liked/disliked and what major value points were.
Business Development Associate
What do you like best about the product?
I like how you can search specific keywords from calls to find something you discussed
What do you dislike about the product?
I think the transcript could be a little better
What problems is the product solving and how is that benefiting you?
I've been able to better myself as a salesperson using gong. I also am a lot more relaxed on calls because I'm not having to rush to take notes all of the time.
jhk Gong
What do you like best about the product?
that is records every call and you don't lose any detail of the calls
What do you dislike about the product?
can only send out the recording to customers and co workers
What problems is the product solving and how is that benefiting you?
getting better at discovery and demo calls at a start up
User friendly easy to navigate
What do you like best about the product?
Listening to my calls and learning from them.
What do you dislike about the product?
I can't think of anything. I can't think of anything
What problems is the product solving and how is that benefiting you?
My sales tactics and improving my discovery.
Best ever
What do you like best about the product?
I like listening to gong calls after work to perfect my craft and get better every day
What do you dislike about the product?
I dislike the pause and notes feature. It can be clunky at times and takes a lot of time to pause and take notes
What problems is the product solving and how is that benefiting you?
I'm solving my challenges with getting better at active listening. I also am getting better at identifying gaps in my closing process.
Fantastic
What do you like best about the product?
The ability to review others calls at any time
What do you dislike about the product?
Sometimes Gong doesn't join scheduled calls
What problems is the product solving and how is that benefiting you?
Training teams, following up on next steps
Recommendations to others considering the product:
Try it out, it's great
AE
What do you like best about the product?
The analytics and clarity of each recording. Very easy to navigate
What do you dislike about the product?
Not much at all to be honest. It is a very helpful tool
What problems is the product solving and how is that benefiting you?
How to get better at my job and a clear path to be a top rep
Gong - great product for sales teams!
What do you like best about the product?
I love that I can go back and listen to my calls. If I missed anything, it is all transcribed. This tool is a total game changer!
What do you dislike about the product?
I honestly can't think of anything that I don't like about the product. Huge fan!
What problems is the product solving and how is that benefiting you?
I'm able to send my customers a recording of our calls and also listen better because I know I can revisit my calls afterward.
Amazing sales enablement possibilities
What do you like best about the product?
Gong is easy to use on a day-to-day basis and provides incredibly valuable insights at both the rep and team level.
What do you dislike about the product?
My only complaint (which isn't really fair) is that since I wasn't involved in the initial evaluation or implementation I'd benefit from some ongoing education opportunities. It may even exist and I'm simply not aware of it, but some sort of self-guided training to get even deeper into the product would be great. The rollout across our sales org was very smooth, but I can't shake the hunch that it can do more than I know.
What problems is the product solving and how is that benefiting you?
We use gong for both individual call analysis, as well as identifying performance trends across teams.
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