Gong
Gong.ioExternal reviews
6,455 reviews
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Accountability for better sales calls.
What do you like best about the product?
What I like best about Gong is that I am able to listen to my calls and pick up on things I need to improve on.
What do you dislike about the product?
There is nothing I dislike about Gong, I find it very helpful.
What problems is the product solving and how is that benefiting you?
I am solving problems such as getting rid of repeatative language.
LOVE THE STATS!
What do you like best about the product?
We love looking at the stats from the demos and seeing what works and what doesnt.
What do you dislike about the product?
Sometimes we have connecting issues with Zoom
What problems is the product solving and how is that benefiting you?
Buzz words, when we discuss pricing, seeing how much we are talking vs. how much we should be talking.
It's fine
What do you like best about the product?
I appreciate the transcripts, but they're not always accurate
What do you dislike about the product?
they're not always accurate and if there's long pause or I'm on hold for the whole call I still get an email
What problems is the product solving and how is that benefiting you?
It helps me review calls
Our team loves it
What do you like best about the product?
Love being able to be tagged / tag my teammates on calls that help me grow as a sales rep
What do you dislike about the product?
The transcript can be pretty inaccurate at times
What problems is the product solving and how is that benefiting you?
I'm able to listen and get feedback on my calls
Gong review for Amazon Gift card
What do you like best about the product?
Being able to leave notes at specific points in a call.
What do you dislike about the product?
Not much. It may be nice to have the ability to have different color schemes
What problems is the product solving and how is that benefiting you?
Being able to review and get better listening to myself.
A tool for success
What do you like best about the product?
I love being able to review my successful sales calls and hear where I won the customer over.
I especially love how Gong breaks the call into segments for me depending on what me and the customer are talking about.
I also like that I can review my not-so-successful sales calls and compare them to the good ones. The not-so-successful calls are usually the ones where Gong shows that I am talking more than the customer on the line.
I especially love how Gong breaks the call into segments for me depending on what me and the customer are talking about.
I also like that I can review my not-so-successful sales calls and compare them to the good ones. The not-so-successful calls are usually the ones where Gong shows that I am talking more than the customer on the line.
What do you dislike about the product?
There is nothing that I dislike about Gong. The layout is super use-friendly and easy to use.
All the details are easy to review and right at your fingertips.
All the details are easy to review and right at your fingertips.
What problems is the product solving and how is that benefiting you?
With using Gong I am more conscience of using filler words such as "ummmm" and "like".
I would say Gong has made my conversation more professional and concise and my recent customer reviews reflect that.
I would say Gong has made my conversation more professional and concise and my recent customer reviews reflect that.
Recommendations to others considering the product:
Try it! This is the best self-implemented tool for success. You can use it as needed, and hold yourself accountable to great customer service.
Best tool I’ve used in a long time
What do you like best about the product?
I love the analysis of my calls and how easy it is to send recordings to prospects.
What do you dislike about the product?
Doesn’t import tasks from google calendar but that’s just wishful thinking.
What problems is the product solving and how is that benefiting you?
It’s a great resource for prospects to refer to after meetings.
My team enjoys Gong
What do you like best about the product?
Gong is great for training new reps and learning from calls
What do you dislike about the product?
Gong's price point is pretty high relative to other sales tech
What problems is the product solving and how is that benefiting you?
Gong has helped streamline call note taking, identifying key themes and onboarding new reps
Gong is great!
What do you like best about the product?
Ability to run back my 'game film' and figure out where I did good, and where I can improve.
What do you dislike about the product?
Wish the transcript could pick it up a little better.
What problems is the product solving and how is that benefiting you?
FFC and next steps I can review and set a better agenda for the next call.
Fantastic training tool
What do you like best about the product?
I love how easy it is to listen to my and my team’s calls. Calls are broken down into easily digestible bits and I can even listen to them on my phone like I would a podcast.
What do you dislike about the product?
Logs me out frequently, but that’s okay.
What problems is the product solving and how is that benefiting you?
Gong helps me solve the problems with my calls. Helps me figure out how much I talk on calls compared to my callers, and which topics I cover the most.
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