Gong
Gong.ioExternal reviews
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Great for note taking
What do you like best about the product?
With the new AI assistant the whole conversation is clearly structured in notes after for you to review and take action on the next steps mentioned on the call
What do you dislike about the product?
That the assistant is visible and might feel intrusive for some customers
What problems is the product solving and how is that benefiting you?
Creates clear notes that I can revisit days after or to prepare for a meeting to know where we left off.
The AI assistant creates clear next steps, with owners, to take action on the commitments from all parties.
The AI assistant creates clear next steps, with owners, to take action on the commitments from all parties.
All in one package!
What do you like best about the product?
Having the ability to search any conversation recorded and the ability to ask AI questions has made work extremely streamlined.
What do you dislike about the product?
Transcript can be spotty and it doesn't like accents too much.
What problems is the product solving and how is that benefiting you?
Looking on Gong instead of sifting through emails has been a complete game-changer.
Amazing tool, getting a lot of value from it
What do you like best about the product?
I like the transcripts and analyzes calls.
What do you dislike about the product?
The search functionality is not always working
What problems is the product solving and how is that benefiting you?
guiding us to coach our team better
A must-have in any capacity for any software sales job
What do you like best about the product?
Gong is incredibly reliable for call recordings, ensuring every conversation is captured without fail. A major upside is the unparalleled historical view it provides – we can easily look back at the entire history of calls and emails for any contact or account within our company. I particularly appreciate the ability to filter by speaker and instantly view comprehensive transcripts, which is invaluable for reviewing conversations. The summaries for follow-up emails are a huge time-saver, and the task list within Gong Engage is very useful for managing my daily activities. While the platform offers 'flows' for outreach, its core strengths lie in its robust recording and intelligence features.
What do you dislike about the product?
My primary dislike with Gong is the clunkiness around its forecasting features. The process or interface for forecasting can be cumbersome and less intuitive than other aspects of the platform.
What problems is the product solving and how is that benefiting you?
follow up timelieness, deal intellegence
user experience team
What do you like best about the product?
we can listen to our own calls and rate oursleves
What do you dislike about the product?
user interface is confusing at times, please improve this
What problems is the product solving and how is that benefiting you?
understand where I stand as a seller
Gong is a skill accelerator
What do you like best about the product?
Gong makes my day to day life as an Individual Contributor extremely productive - the UI is great and it's a one stop shop for reporting upward
What do you dislike about the product?
There are a few tweaks that I think could be made for the forecasting UI - sometimes it's unclear what still needs to be filled out
What problems is the product solving and how is that benefiting you?
Reporting, forecasting, self-coaching, recap calls, and deal summaries - it makes my life so much more efficient and my deal process much more accurate. I'm not missing things in follow ups or when building presentations, which is a huge lift if I did not have this tool.
I like the recording and transcription feature
What do you like best about the product?
I like the recording and transcription features the most.
What do you dislike about the product?
Integrations and overall support can be improved.
What problems is the product solving and how is that benefiting you?
It helps me manage all contracts and stuff and the best part is the recording and AI summary frature. The Notetaker is beter than most other apps in the market, in my experience.
Gong review
What do you like best about the product?
Awesome for call scheduling and recording
What do you dislike about the product?
nothing as such
at times missing the recordings is the issue
at times missing the recordings is the issue
What problems is the product solving and how is that benefiting you?
Calls recording and scheduling
Gong for the Win!
What do you like best about the product?
Gong is an amazing tool that helps boost productivity, helps build pipeline and keep track of all of your sales activities.
I don't know what I would do without my Gong calls to keep me organized, follow up on sales activities and to ensure nothing slips through the cracks.
I don't know what I would do without my Gong calls to keep me organized, follow up on sales activities and to ensure nothing slips through the cracks.
What do you dislike about the product?
I would say the fear of everyone listening in on your calls, it really wears off quickly but it's something I had to overcome for sure.
What problems is the product solving and how is that benefiting you?
Gong is helping me track sales activities and helping automate tasks that used to be 100% manual.
Great tool, very easy to use and powerful AI capabilities
What do you like best about the product?
Great UI and AI capabilities. Definitely my go-to sales enablement tool.
What do you dislike about the product?
Nothing right now, I like that the tool is always improving
What problems is the product solving and how is that benefiting you?
Note-taking, summarizing calls, accurate email follow ups, and great search functionality
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