Gong
Gong.ioExternal reviews
6,453 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Account Executive
What do you like best about the product?
I enjoy having the ability to fine-tune my sales skills through a review of what works for me
What do you dislike about the product?
nothing pretty much - i really enjoy using the platform
What problems is the product solving and how is that benefiting you?
it's allowing me to review and fine tune my sales skills
AE Gamechanger
What do you like best about the product?
I love how Gong records my calls & gives me analytics on my calls as well as a space for managers to give me feedback.
What do you dislike about the product?
Sometimes it takes a bit of time to analyze, but not a dealbreaker for me.
What problems is the product solving and how is that benefiting you?
It gives us a way to get better on our calls. It allows managers to train us on how to get better on calls.
Gong has been extremely helpful in many different ways.
What do you like best about the product?
One of the most helpful things I have found with Gong is the ability to go back and review your meetings and conversations. This has proven helpful in my career development as well as my conversational skills.
What do you dislike about the product?
I have not found anything with Gong that I have not liked. All of the features have been very positive. The app and website are both easy to use and I like to switch back and forth between both of them. Very user-friendly.
What problems is the product solving and how is that benefiting you?
Gong is solving the problem of constantly having to write notes from meetings. Knowing Gong is recording the conversation has allowed me to be a more active listener in all of my meetings.
No longer taking notes or wasting time on internal e-mails (about the meetings)
What do you like best about the product?
The recording is very high quality. It is very helpful to identify at what time the customer is answering a question in order to tag someone relevant in the organization that will require to review it instead of sending them an e-mail about it.
What do you dislike about the product?
The support for other languages like Spanish and Portuguese is still at a very early stage, but improvements are being launched. Transcripts have gotten better and this gives hope for the rest of the currently disabled features for foreign languages.
What problems is the product solving and how is that benefiting you?
Time management with note-taking and internal e-mails about the call. Missing real feedback that its not easy to find once you have had a long time between meetings. Also feedback about my work from the management levels.
Best software to use
What do you like best about the product?
Being able to review all of your calls and other people's calls is a game changer.
What do you dislike about the product?
I wish it would also record my cold calls as well.
What problems is the product solving and how is that benefiting you?
Being a new salesperson here and being able to see how other people sell.
Great Software
What do you like best about the product?
Ease of use and simple to screen share, good monitoring
What do you dislike about the product?
a bit buggy, have to reinstall from time to time, issues with the extension
What problems is the product solving and how is that benefiting you?
virtual meetings
Account Executive
What do you like best about the product?
The ability to review calls, request feedback and leave comments. I get coaching directly from my manager without them needing to review the entire call, I can tag a specific timestamp on the call and they can easily jump right to it and review.
What do you dislike about the product?
There really is not much of a downside to using gong. They now have the ability to forecast deals inside of the platform. At this point, gong is defining the needs and solving them before I even know I need the solution.
What problems is the product solving and how is that benefiting you?
Our previous call recording software was extremely hard to use. I would sometime have to refresh the page so many times before I could watch the recording. Then trying to jump around on the video would break the link and then I'm back to refreshing the page and have to start over from the beginning. This allows me to supercharge my personal development as I can also review anyone on my team's calls, and learn a lot from senior-level team members, without having to take any time out of their day.
Very valuable tool
What do you like best about the product?
Useful notes and recordings for sessions
What do you dislike about the product?
You can forget to deactivate it for private sessions
What problems is the product solving and how is that benefiting you?
Forgetting do important notes
Gong has helped us use our past calls as training tools!
What do you like best about the product?
The number of metrics that Gong provides its customer base. It gives non participants concise transparency into what is going on in other meetings, with external clients!
What do you dislike about the product?
I would say that there is not one thing I dislike; I wish that the metrics were more customizable, and if anything; partly optional. Since sometimes these KPIs dont accurately reflect the criteria of the call - or what we were looking to accomplish: e.g a training call would have the client speak a lot less in comparison to a sales call.
What problems is the product solving and how is that benefiting you?
The lack of active training material in sales. It has been incredibly beneficial to learn from other's mistakes, and their wins as well. It has been a huge factor that we leverage in Sales and Client Retention
Awesome Sales Tool
What do you like best about the product?
Can relisten to any call! I love using Gong to go back after a call and listen in case I missed anything in my notes (which I almost always do!)
What do you dislike about the product?
Nothing yet! Our team loves it for call reviews, improving our pitch, and so much more! 100% recommend for any sales org!
What problems is the product solving and how is that benefiting you?
Gong is solving issues with poor notes, telling me what I'm doing too much or too little of on my calls, and helping me improve deals.
showing 1,851 - 1,860