Gong
Gong.ioExternal reviews
6,454 reviews
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it was helpful but the interface can be made even smoother
What do you like best about the product?
listening and improving our own call taking ability and also listening to others best calls
What do you dislike about the product?
the interface keeps getting stuck a lot and also has some bugs . would love to see a smooth experience
What problems is the product solving and how is that benefiting you?
to help understand the needs of advertiser and also work on providing appropriate resolution
Amazing
What do you like best about the product?
We get a lot to learn and understand about the new insights. Different methods of conversation depending on the product and process. Lot of different persperctive of learning.
What do you dislike about the product?
There is nothing that can be disliked . All the things are organized and segreated properly wherin we can indivisul see and listen different program calls and work on improving indivisually.
What problems is the product solving and how is that benefiting you?
Gong is giving us better idea on how efficiently we can talk to our clients and also to learn from different conversations made. Lot of valuable information in Gong Library.
It was good using gong to know the best calls and also the feedback option
What do you like best about the product?
evrything is clearly visible and recorded and easy to find
What do you dislike about the product?
unable to see the calls which was taken through meet
What problems is the product solving and how is that benefiting you?
Find our calls and misses in it including the time
Good Tool
What do you like best about the product?
We can listen to our calls and learn more from it. We can understand the areas of improvements.
What do you dislike about the product?
It could have more features in it. It could be more easy to navigate.
What problems is the product solving and how is that benefiting you?
Gong is really helping me to analyse my calls and understand how to make them better.
Perfect tool
What do you like best about the product?
to be able to listen to my own calls and
What do you dislike about the product?
I wish there was a way to listen to other people's call as well without them knowing
What problems is the product solving and how is that benefiting you?
It helps in me understanding how to better each time I listen
User Friendly
What do you like best about the product?
The interface of the tool is user friendly and easy to access . The features on the Gong are insghtful and are convenient to unserstand to use them optimally to get best results out of the app.
What do you dislike about the product?
To be honest , I haven't found anything on the app that I dislike till date.
What problems is the product solving and how is that benefiting you?
Gong helps me in understanding how to handle various objections during the consultation and gives us the exposure to listen to various scenarios . Overall it has been an absolutely amazing tool.
Gong review
What do you like best about the product?
Help me to analize what can be done better on call. Continue doing the good things work on the opertunity areas.
What do you dislike about the product?
It takes a long time for the calls to get updated
What problems is the product solving and how is that benefiting you?
Lets me picth better to make the advertiser implement ion calls.
Benefit of gong usage
What do you like best about the product?
we can listen to our gong calls and we can also create a private library . and the best part is the calls will be stored for about 1 year in gong .
What do you dislike about the product?
sometimes it is slow to load the calls .
What problems is the product solving and how is that benefiting you?
we can listen to the best calls which we took and practice them in implementing in the other calls as well.
Very Helpful
What do you like best about the product?
User Friendly and it is very useful to underatand where can I work more on my calls and also learn from others calls from library to include in my calls. this might help me to improve customer staisfaction
What do you dislike about the product?
There is nothing to dislike about gong. It is very useful to underatand where can I work more on my calls and also learn from others calls from library to include in my calls. this might help me to improve customer staisfaction
What problems is the product solving and how is that benefiting you?
it is very useful to underatand where can I work more on my calls and also learn from others calls from library to include in my calls. this might help me to improve customer staisfaction
Gong is helpful! Use it!
What do you like best about the product?
The best thing that I like about gong is that it helps me in listening to my own calls. It ensures that I better the calls each time. Also, it has a feature for my TL to review and leave comments
What do you dislike about the product?
I think the only thing that I dislike is that I can't listen to the calls right away as soon as I take them.
What problems is the product solving and how is that benefiting you?
It is solving the problems like it helps me understand what I've pitched on the call as it is not quite possible for me all the times that I can remember what is being said or pitched.
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