Gong
Gong.ioExternal reviews
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GONG FEEDBACK
What do you like best about the product?
We can easily filter the call based on the products that was highlighted.
What do you dislike about the product?
Dialled number is not part of the filtering process.
What problems is the product solving and how is that benefiting you?
It can easily help us to filter the calls by specific features.
Helpful Application
What do you like best about the product?
this application helps to improve calls by listen to our own call and other good calls as well
What do you dislike about the product?
Nothing as of now.this application helps to improve calls by listen to our own call and other good calls as well
What problems is the product solving and how is that benefiting you?
We can listen to gong for different call type and improve our calls. It helps us to improve our quality of calls as well
Best tool of the google
What do you like best about the product?
gong has been very useful ever since I have started using it, helps me listen my own calls and my peer calls.
What do you dislike about the product?
there is nothing to dislike about gong because it has been bery helpful tool.
What problems is the product solving and how is that benefiting you?
gong has been a tool where i can listen to my own calls and can work on the feedback to improve my calls and it allows us to give feedback for other calls as well.
create a folder for aar calls
What do you like best about the product?
This helps us to improve our calls and performance
What do you dislike about the product?
It doesnt have an aar coloumn to hear calls
What problems is the product solving and how is that benefiting you?
Improving our calls and we our able to work in our areas of opportunity
good experience
What do you like best about the product?
the insights it gives on what went well.
What do you dislike about the product?
nothing as such. pretty much everything is smooth
What problems is the product solving and how is that benefiting you?
how to be more efficent in terms of quality
A helpfull tool to review calls
What do you like best about the product?
It helps me go back to calls and analyse
What do you dislike about the product?
searching through the library and transcripts
What problems is the product solving and how is that benefiting you?
It helps me get back to my previous calls and helps me in analysing where i could have done better
time saver, quality improver
What do you like best about the product?
Its quick and saves hugh time to improve performance
What do you dislike about the product?
calls uploading rate is slow, the calls doesnt upload instantly.
What problems is the product solving and how is that benefiting you?
improving calls quality
Segregated folders in GONG
What do you like best about the product?
We can tag our team leaders in quality in real time to get a better feedback without missing on any pointers. This also helps us understand how we can improve our calls and GONG has been one of the better opprtunities to upskill our sales task
What do you dislike about the product?
This doesnt have AAR and Budget folders to hear all the call and understand how we can learn from others and improve our calls
What problems is the product solving and how is that benefiting you?
Listening to our calls helps us to work in our areas of opportunities and this in return helps us to enhance our performance and results in better optmisation of customer account
Gong - Best tool to improve your calls
What do you like best about the product?
Call listening from the gong library which helps us in taking good calls. learn pro tips on how to do objection handling.
What do you dislike about the product?
There is nothing which I feel that needs to be improved
What problems is the product solving and how is that benefiting you?
objection handling, call listening form library, learning different ways to pitch the product
Learning own mistakes and reviewing them
What do you like best about the product?
Tagging other manages or any higher authortative person if I feel that some call is really good enough with respect to different aspects and helping others to improve on the same.
What do you dislike about the product?
I would say it is sometimes difficult to find those calls which we need at the moment. As it usually take a little longer than expected to reflect the calls on gong.
What problems is the product solving and how is that benefiting you?
It does help alot with respect to learning the mistakes and it helps in working and improving those techniques and it was also helpful in analyzing other's calls to learn and use different techniques in sales.
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