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Typeform

Typeform

Reviews from AWS customer

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External reviews

922 reviews
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External reviews are not included in the AWS star rating for the product.


    Apparel & Fashion

great platform

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
This platform is very user-friendly and is a great marketing tool for us.
What do you dislike about the product?
Nothing of note here! Typeform gets the job done.
What problems is the product solving and how is that benefiting you?
Helps us gather customer review for production & marketing use


    Hospitality

It’s pretty cool

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
It’s the easiest way to get the information you need by asking direct questions for feedback
What do you dislike about the product?
It doesn’t email me when I have a new response
What problems is the product solving and how is that benefiting you?
Getting info I need


    Information Technology and Services

Easiest, prettiest survey collector at there

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Typeform is easily the most polished-looking survey form you could use. It's great for sending directly to customers and clients as it makes everything look buttoned up and professional. Robust logic allows you to create different flows for various scenarios, providing for maximum flexibility and detailed responses.
What do you dislike about the product?
Please make it easier to include dynamic properties (ex: name, location) in the question builder! It's possible now, but kind of clunky.
What problems is the product solving and how is that benefiting you?
Collecting customer feedback is super easy with Typeform. It's got handy treatments (like time to complete) that increase form completion. It's also super easy to integrate with a tool like Zapier, which can trigger messages on Slack when a new response is submitted.


    Pam C.

Breeze through filling out forms

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I like that when making requests for things that I can breeze through it really quickly. I like that I can use Typeform for different forms.
What do you dislike about the product?
Sometimes it forgets the information I already saved.
What problems is the product solving and how is that benefiting you?
It helps me make requests for absences, scheduling, and vacations in a quick and easy way.


    Nelson P.

Using Typeform at a coffee company

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Typeform offers a smooth, user-friendly experience that feels more like a conversation than a traditional quiz. This format is especially helpful for our coffee quiz, where we’re guiding customers to discover the coffees that best match their preferences. The design is clean and customizable, which allows us to keep the quiz visually aligned with our brand. We’ve also found the logic jumps and branching features to be powerful—helping us tailor the flow of questions based on each user’s answers. It’s intuitive to build and update, which has made iterating on the quiz fast and simple.
What do you dislike about the product?
While the user experience is great on the front end, the back end can be a bit limiting when it comes to deeper customization. Embedding the quiz on our site occasionally affects page load speed, and we’ve had to workaround some layout constraints to make it feel truly native. Additionally, while the analytics dashboard is functional, it lacks some of the depth we’d like when it comes to understanding user behaviour across the quiz.
What problems is the product solving and how is that benefiting you?
Typeform is helping us solve the challenge of choice paralysis—when customers aren’t sure which coffee to buy from our lineup. By turning a complex decision into an engaging, guided experience, the quiz helps users navigate our offerings based on their taste preferences, brewing methods, and desired experience. This ultimately leads to more confident purchases, fewer returns or exchanges, and stronger customer satisfaction.

It also acts as a lightweight onboarding tool, allowing us to learn more about our audience in a way that feels natural and low-pressure. That insight helps us make better product recommendations and tailor future communication. Overall, Typeform is turning what could be a barrier to purchase into a value-added touchpoint.


    Marketing and Advertising

Super easy to use and looks great

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
The interface is clean and intuitive, and the final forms look really professional
What do you dislike about the product?
The pricing can feel a bit steep if you only need a few forms or basic features. Also, some customisation options (like advanced logic or branding tweaks) are locked behind higher-tier plans, which is a bit frustrating for smaller teams or solo users.
What problems is the product solving and how is that benefiting you?
It’s perfect for getting responses without overwhelming people. I use it for feedback and surveys, and it’s never let me down


    Verified User in Hospital & Health Care

So easy, so practical

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I love how Typeform allows for a more conversational and user-friendly experience. Its design makes forms feel less like a chore and more like a natural interaction, which helps increase completion rates. The interface is intuitive both for respondents and for those creating
What do you dislike about the product?
While the design is elegant, the customization options for branding can feel limited unless you're on a higher-tier plan. Also, depending on the form complexity, it can be a bit time-consuming to build from scratch without templates.
What problems is the product solving and how is that benefiting you?
Typeform allows us to integrate a self-scheduling form that automatically generates leads and routes them to our team for follow-up via WhatsApp. This has significantly improved our lead capture process, reduced response times, and helped us provide a more immediate and personalized experience to potential patients.


    Heather S.

Typeform is in a class of their own. It just works!

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, great interface, very snappy forms, increased conversion rates
What do you dislike about the product?
I wish I could see partial responses on the Basic plan, as well as A/B testing.
What problems is the product solving and how is that benefiting you?
Direct connection to an embedded Calendly calendar is fantastic. Keeps the process streamlined and minimal steps for the end user.


    Júlia Goulart C.

A great tool to collect data simply and quickly

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
At my work, we use Typerform to collect many responses and then analyze the data or simply transform it into charts. With the extension with Google Sheets, everything becomes easier. Besides the convenience of scheduling for closure, there are various options to modify the design and the possibility to segment the responses in a more visual way for those who manage the form.
What do you dislike about the product?
I confess that sometimes I get a little lost when I need to make some changes regarding the design or the opening and closing of the form, I don't think it's that intuitive.
What problems is the product solving and how is that benefiting you?
Deadlines for automatic form closure. Connection with Google Sheets, the tool we use for subsequent survey consultation.


    Lucas M.

Typeform, far superior to its competitors

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Typeform is the intuitive interface and the well-thought-out user experience. The customization options, conditional logic, and ease of integration with other tools make the form creation process much more agile. Additionally, the responsive design ensures that the form works well on any device.
What do you dislike about the product?
Although Typeform offers a great user experience, some limitations can be a hindrance depending on the project. The free plan is quite restrictive, especially in the number of monthly responses. Additionally, advanced layout customization requires technical knowledge or paid plans, which can be an obstacle for beginner users or those with a limited budget.
What problems is the product solving and how is that benefiting you?
Typeform solves the problem of creating engaging and visually appealing forms without the need for programming knowledge. It facilitates data collection in an organized, intuitive, and professional manner. This benefits me by increasing the response rate of my forms, improving user experience, and saving time in analyzing responses with its integrations and automatic reports.