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Typeform

Typeform

Reviews from AWS customer

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External reviews

922 reviews
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External reviews are not included in the AWS star rating for the product.


    Amelia C.

Easy, simple and effective

  • January 24, 2019
  • Review provided by G2

What do you like best about the product?
The helpful staff and easy user experience
What do you dislike about the product?
Sometimes it crashes mid creation and it is fairly frustrating
What problems is the product solving and how is that benefiting you?
Data capture/GDPR compliancy/Market research
Recommendations to others considering the product:
More integrations, similar to JotForm (We looked into this tool solely on the fact that is can integrate with so much)


    Furniture

GReat and easy to use tool

  • January 24, 2019
  • Review provided by G2

What do you like best about the product?
All company can use it. You don't need to be an expert to create amazing Typeforms (internal research, contact us forms, etc.) and it is really easy to use it with other tools thanks to Zapier integrations.
What do you dislike about the product?
It's hard to modify predefined forms. It's better if I can modify all info included in the proposed forms.
What problems is the product solving and how is that benefiting you?
Contact
Q&A
Ticketing


    Lars H.

A multi-functional modern survey tool

  • January 15, 2019
  • Review provided by G2

What do you like best about the product?
Whether you need a quick survey to poll internal opinions, engaging quizzes for customers or extensive feedback options, the many clever functionalities of Typeform come together and offer a great experience, for both form-builder and target audience.
What do you dislike about the product?
Some coding options could be developed further, allowing further interactivity within forms.
What problems is the product solving and how is that benefiting you?
Interesting polls and quizzes for social media, extensive feedback forms, suggestion boxes and rating systems.


    Trent B.

An advanced online form creation platform with great customization tools

  • January 11, 2019
  • Review provided by G2

What do you like best about the product?
Typeform has a clean and easy-to-use interface with straightforward controls for creating forms and surveys. I like the ability to create, copy and delete forms from a simple list in our account. We can also organize our forms in folders for added organizational options. It doesn't take a very long time to learn how to use Typeform. Most of what we need to do is laid out in an intuitive way with labels and instructions to help move us forward in the process. There are lots of customization options for adding different types of fields. We can create and edit forms to suit the needs of specific events, promotions and topics. I like the many quality templates to choose from and the ability to add our logo.
What do you dislike about the product?
Though I think Typeform is a good value, I think the pricing is a bit high compared to other similar services out there. Creating forms from scratch can be complicated for people that haven't work with online forms and programming questions in a logical way. Though Typeform can be great for complex forms and customizing, it probably isn't the best value when we're working with very basic forms. It can sometimes overcomplicate things.
What problems is the product solving and how is that benefiting you?
Typeform has been a useful and versatile tool for collecting data for a variety of sales, marketing and general business purposes. We regularly send forms out to customers, staff and third-party associates to get feedback about our service, needs and registrations. We use much of the customer data to refine future marketing efforts and improve our services moving forward. Typeform is a great automation tools that has save us lots of time and streamlined our overall data collection work flow.
Recommendations to others considering the product:
If you plan to send out many forms for surveys, registrations and other business purposes, Typeform can be a valuable tool for collecting data in a streamlined and organized way. They have many tools that can help you start sending out professional online forms quickly. Once you start collecting data, I think you'll be able to greatly improve your services or at least have valuable insight into your company's performance.


    Lara N.

very good, but still missing some features

  • January 11, 2019
  • Review provided by G2

What do you like best about the product?
The super easy and usable design, very good final layout for surveys.
What do you dislike about the product?
Still missing some very important question types, such as checkbox grid and ranking questions.
What problems is the product solving and how is that benefiting you?
Internal surveys with customers. NPS surveys, personas surveys, etc. We had better performance rates as well and response rates than before, and building a survey became much more easier and faster.


    Emilia C.

Experience has been awesome.

  • January 10, 2019
  • Review provided by G2

What do you like best about the product?
I like the ease with which I am able to build forms.It is user friendly for people responding to my surveys ,as I have discovered an higher response rate to surveys created with Typeform as against those created with other survey tool options I have tried.
What do you dislike about the product?
I get charged a transaction fee,whenever I am billed for using Typeform.I guess it is because Typeform is owned by an European company,thus I get to pay extra international charges.
What problems is the product solving and how is that benefiting you?
I use Typeform to create surveys for my personal business.


    Bea C.

really user friendly and simple to use

  • January 08, 2019
  • Review provided by G2

What do you like best about the product?
easy interface and a good selection of question types
What do you dislike about the product?
downloading the answers could be presented better
What problems is the product solving and how is that benefiting you?
collecting feedback from our clients


    James K.

Seamless digital forms at your fingertips

  • January 08, 2019
  • Review provided by G2

What do you like best about the product?
I really enjoy the user experience when building forms. Everything is just so intuitive and easy to use.
What do you dislike about the product?
Currently there is nothing that comes to mind that I dislike.
What problems is the product solving and how is that benefiting you?
We utilise Typeform as one of our primary form builders for everything from internal processes to client delivery. We have even used it as a means of accepting applications for hiring.
Recommendations to others considering the product:
Have already recommended a number of our clients to move to Typeform.


    Consumer Electronics

Dynamic resource to survey your customer base

  • January 01, 2019
  • Review provided by G2

What do you like best about the product?
Nobody likes completing surveys but Typeform makes it easy. Specifically, with Typeform you can create well-designed forms/surveys that keep customer's engaged and focused on the question at hand. We've seen drastically higher response rates using Typeform when compared to the other tools we've used.
What do you dislike about the product?
Nothing. The only hiccup is that they're a European company and when they charge my US credit card I'm charged an international transaction fee.
What problems is the product solving and how is that benefiting you?
We use Typeform to survey customers for product feedback, NPS scores, and return reasons. Our previous solution was clunky, lacking on the design side. Not only is Typeform easy to use, but it provides an elegant customer-facing UI that in-turn provides a higher response rate for us.
Recommendations to others considering the product:
Typeform is a smaller company, but as a result, you get a better product that's tailed more towards its users than larger survey builders. Their support is great and you're feedback as a customer will always be heard with them.


    Thomaz M.

Good but could be better

  • December 26, 2018
  • Review provided by G2

What do you like best about the product?
The plataform and user friendly tech. awesome way to present as a feature
What do you dislike about the product?
a lot of bugs duruing creating forms, some issues (like setting a default options on Portuguese Brazilian for instructions and customization) and the price (very high for a brazilian startup considering the exchange rates)
What problems is the product solving and how is that benefiting you?
research in genara