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Typeform

Typeform

Reviews from AWS customer

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External reviews

922 reviews
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External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Just another form software

  • April 30, 2019
  • Review provided by G2

What do you like best about the product?
The forms look really good and are pretty easy to setup. The design is great.
What do you dislike about the product?
I think their free trial is very misleading and frustrating. It isn't clear that you're actually using the "premium" features. There's plenty of free form softwares out there for quick surveys. That's all I was looking for - a quick and easy survey to send to about 15 customers. I should have just used Google Forms.

While I'm sure TypeForm is great if you need a lot of really great designed forms. Or if you want very customized forms that match your brand, the design of these is great! But for what I was looking for, it was overkill and not worth it. I didn't realize I was going to have to pay for it... If you check their pricing page, they have a plan that is "FREE Forever and ever" - (that's the real description). It's free if you have less than 10 questions and less than 100 respondents. I created a form with 10 questions that I was sending to those 15 customers. In the end, I got charged for the first month. I asked their support for a refund and to downgrade me to the free plan. They wouldn't. It was really bad support. I had to pay to be able to see my responses during the trial period. Then immediately canceled. Overall, it felt like a misleading "free" plan and bad support, so I wouldn't recommend it.
What problems is the product solving and how is that benefiting you?
Collecting customer answers
Recommendations to others considering the product:
Just be careful if you want to use the "free" plan for a small survey like I did. The design is really great, but I'm just using Google Forms in the future - Typeforms is misleading.


    Online Media

Actually easy to use

  • April 23, 2019
  • Review provided by G2

What do you like best about the product?
The templates are really well-designed, and don't require much tweaking to still feel personalized to you and your business.
What do you dislike about the product?
The free plan limits you to 10 questions in a survey.
What problems is the product solving and how is that benefiting you?
We're able to present professional-looking surveys to our clients without resorting to a functional yet not aesthetically pleasing option like Google Forms.
Recommendations to others considering the product:
It's a great option, both at the free and premium plan, for companies looking to give their surveys and forms a more professional sheen.


    Arts and Crafts

Typeform is a great tool!

  • April 15, 2019
  • Review provided by G2

What do you like best about the product?
I can ask and request payment easily. i have created templates which I use for all of my events.
What do you dislike about the product?
There is nothing I actually dislike. The only thing is that I would like an easier access to my data.
What problems is the product solving and how is that benefiting you?
I register clients, ask for reviews and sell products.


    Information Technology and Services

Great for quick surveys

  • April 08, 2019
  • Review provided by G2

What do you like best about the product?
I love the ease of use of creating a survey and reviewing the data. I also love that I can turn on notifications to receive an email each time I get a new response - this is great when I am using Typeform as a sign-up form.
What do you dislike about the product?
Because it is such a simple survey tool it is best only for short simple surveys and not complex surveys with lots of data analysis.
What problems is the product solving and how is that benefiting you?
Customer feedback


    Janina M.

Beautiful forms and surveys

  • April 08, 2019
  • Review provided by G2

What do you like best about the product?
What I like best about Typeform is that they have made it possible to customize forms and surveys unlike any other tool on the market. At the same time they offer all the most important features needed in a survey tool.
What do you dislike about the product?
That it doesn't have a perfect integration with Intercom (there's no way to attribute answers back to users)
What problems is the product solving and how is that benefiting you?
It helps us send branded surveys and quizzes, so it's an important tool for us in doing research
Recommendations to others considering the product:
Just go for it


    Computer Software

Typeform is the best survey tool by far

  • April 05, 2019
  • Review provided by G2

What do you like best about the product?
- The UI is great
- Support is great
- The features and conditional logic are perfect for collecting info on your user base
What do you dislike about the product?
The datamodel when you collect responses from their API could be improved. Tranforming results to go into a SQL system is always a pain.
What problems is the product solving and how is that benefiting you?
Getting insights from our customers in a form that is friendly for them to fill out
Recommendations to others considering the product:
The pricing can be expensive, but would definitely recommend it


    Dustin W.

Typeform is amazing and beautiful.

  • April 04, 2019
  • Review provided by G2

What do you like best about the product?
I absolutely love the ease of use. Wow, it has saved me so much time setting up lead forms, contact forms, surveys, and polls. The product is probably the best out there in terms of simplicity and beauty. Being a designer, I appreciate how beautiful typeforms are and they integrate into any website super easy.
What do you dislike about the product?
I would like a way to make the visual multiple choice images larger or in 1 column. Other than that, there's not really anything that I dislike.
What problems is the product solving and how is that benefiting you?
Spinning up Lead Gen campaigns quickly and beautifully. The data and visual reporting are very nice. There are also great integrations.
Recommendations to others considering the product:
Take it for a spin and integrate it into your website. You will absolutely love it.


    Sam S.

Amazing - can't live without it!

  • April 04, 2019
  • Review provided by G2

What do you like best about the product?
Ease of use for advanced logic jumps and variables.
What do you dislike about the product?
a bit "clunky" - we can work faster then the system can respond to our changes
What problems is the product solving and how is that benefiting you?
online forms, configurable product forms, acceptance forms
Recommendations to others considering the product:
Jump right in!


    Information Technology and Services

The best tool for survey

  • April 01, 2019
  • Review provided by G2

What do you like best about the product?
I like the ease of use of the service, the new design and also intelligent features such as logic jumps and calculations. I like the way it can be integrated with a website design (and the embed version)
What do you dislike about the product?
I think the service is really great. Maybe I would love to have a way to easily turn off a form, maybe automatically with a timer
What problems is the product solving and how is that benefiting you?
Typeform helps us to organize meetings, gather feedbacks from our users and can also be used to organize contests.


    Retail

Very easy to make surveys!

  • April 01, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use, looks great, easy for users. The feel of the program is awesome!
What do you dislike about the product?
The functionality of the forms and the logic could be better. I would like to see a better functionality for saving and cloning reports.
What problems is the product solving and how is that benefiting you?
Shopper Application and surveys for our brand.
Recommendations to others considering the product:
I would like to see a much better process for exporting.