Typeform
TypeformReviews from AWS customer
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Great for Information
What do you like best about the product?
It is very useful for us to collect pre demo information that we need to showcase the solution our product can offer.
What do you dislike about the product?
Some people do not fill it out so limit your fields to as short as possible
What problems is the product solving and how is that benefiting you?
It helps us qualify our leads before we demo them
Great Graphic User Interface, but limited free option
What do you like best about the product?
I like the graphic interface the most. It's visually pleasing and creates a simple experience for the person filling out the survey. I also like that the logic is straightforward and easy to navigate if you want certain responders to see different questions or end screens based on their previous answers.
What do you dislike about the product?
I'm not too fond of the free version. You're limited to only ten responses. Plus, if you mistakenly test the form yourself in real-time versus preview mode, then that counts towards your ten responses even if you delete it. From a business perspective, it's great because it forces people to upgrade their plan, but from a consumer standpoint, I was a bit annoyed that I needed to upgrade before fully getting to see if this was the right tool for me. I would have preferred a full 7 day trial to see how all of the upgrades work and then decide on the best plan after that time.
What problems is the product solving and how is that benefiting you?
I'm gathering leads for people interested in my services. I could use a Google Form, but it wouldn't be as visually polished or, in my opinion, be taken as seriously by using a free tool. The feature (that I'm not currently paying for) is the ability to see where people discontinue completing the form. But again...to see that useful data, you need to upgrade again. It can become very costly for a small independent business owner.
Organized People-Friendly Forms and Surveys
What do you like best about the product?
It is enabling me to have organized forms like SOPs that are accessible in just a glance. Very user-friendly, most significantly, for newbies like me.
What do you dislike about the product?
So far, so good. I love the platform. It really helps me ge the job done.
What problems is the product solving and how is that benefiting you?
We are organizing a lot of SOPs and survey forms for clients. Typeform helps well in keeping everything arranged in one safe place.
Recommendations to others considering the product:
If you want an easy-to-use platform that can help you organize a lot of forms like SOPs and surveys, Typeform is perfect for you!
Typeform for lead generation
What do you like best about the product?
I like the ease of setup, the ease of creating surveys, and the ease of getting them out to customers.
What do you dislike about the product?
I wish Typeform had a better support team (able to speak to on the phone), or a team that would create surveys for you.
What problems is the product solving and how is that benefiting you?
The problem I am solving with Typeform is low website conversion rate. We embedded a survey on our website that collects user data outside of the traditional "contact us" inquiry.
Easy to implement and very effective!
What do you like best about the product?
I like that you can track how people interact with each question (amount of time it takes, where they drop off, etc.). It's simple to build surveys and easy to review.
What do you dislike about the product?
There really hasn't been anything that I have disliked about it. I suppose for some people, they may dislike taking it one question at a time rather than seeing all of them on the screen at once, but I personally don't mind.
What problems is the product solving and how is that benefiting you?
We are using Tyepform to help us acquire data about our customers and the journey they go on to be onboarded to our company. The ease of use and the overall look of their surveys and forms make it a great choice.
One of the best online form builder
What do you like best about the product?
What I like the best about Typeform is that I'm able to create any form with a template that I can easily follow. Typeform does not need any design skills to be able to create a form, you can easily create a form through a template.
What do you dislike about the product?
There is nothing I dislike about Typeform so far.
What problems is the product solving and how is that benefiting you?
We use Typeform mostly for creating online surveys and other forms. We create prospecting surveys and other surveys that help us understand our market better.
Great and convenient way to set up surveys.
What do you like best about the product?
Typeform makes it easy to set up surveys fast with its straightforward user experience and interface.
What do you dislike about the product?
It would be nice to update the way you set up custom logic. The ability to design a better-looking layout would also be helpful. Even though they make it easy at times, Surveys can look dated.
What problems is the product solving and how is that benefiting you?
The benefit of Typeform is that you can get a survey going fast to capture user feedback about products and much more.
It has saved me a lot of time.
What do you like best about the product?
The ability to include variables within forms, saving the time I would have to use doing this manually after the form is submitted.
What do you dislike about the product?
There's no Brazilian Portuguese available, so I need to manually create all the messages each time I create a Brazilian form.
What problems is the product solving and how is that benefiting you?
1. Typeform helps me to have all the answers from respondents because it decreases the drop-out rate dramatcally.
2. Using variables, I can create a new level of interactivity for the respondents.
2. Using variables, I can create a new level of interactivity for the respondents.
Super Easy!
What do you like best about the product?
Typeform has made it so much easier to create surveys or customer service forms to eliminate the need of a middle man. It allows you to create multiple endings depending on chosen answers which alleviates the need to create multiple.
What do you dislike about the product?
It's almost too basic. There aren't very many features that would be eye-catching. It's a pretty basic format. It would be nice if you could add a few more features to keep people wanting to continue.
What problems is the product solving and how is that benefiting you?
With Typeform, we were able to significantly reduce the amount of inbound customer services emails we were receiving. We could create multiple endings off one form so our customer base could receive the product they were looking for.
Good Survey Tool - Perfect for Simple Surveys
What do you like best about the product?
Typeform is really simple to use and build surveys for customers and internal teams. I really like the logic-building where I can visually see the path that users will take based on their responses. It is also great that Typeform can integrate with our website to collect real-time feedback from visitors.
What do you dislike about the product?
I wish there were more flexibility and options for questions types. For example, for some question types you can have them randomize, while others you can't. I also wish the reporting and response analysis was more powerful. Right now it is pretty basic, allowing me to see what each response was but I can't actually sort or filter within Typeform. I need to download it to a google sheet to manipulate the data.
What problems is the product solving and how is that benefiting you?
We use Typeform for all of our different survey needs such as product, internal, NPS, marketing, and more. It really does make it fast and easy to create the survey type we need.
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