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Typeform

Typeform

Reviews from AWS customer

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External reviews

872 reviews
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External reviews are not included in the AWS star rating for the product.


    James D.

Looks great on the surface, but read this first

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
Typeform's interface is undeniably beautiful and modern. It creates a very engaging and conversational experience for the person filling out the form, which is a big plus
What do you dislike about the product?
The business model feels hostile. Essential features like CAPTCHA are locked behind expensive plans, leading to spam. They also make it hard to access your own data if you downgrade. We ultimately switched to FormConvo.com, which has a similar conversational feel but uses AI to get deeper insights without the aggressive paywalls
What problems is the product solving and how is that benefiting you?
Initially, Typeform solved the problem of boring, static web forms. The immediate benefit was making our surveys look modern and feel more like an interactive conversation, which we hoped would lead to better engagement.

However, this benefit was completely erased by the new problems the platform created. The lack of bot protection on affordable plans meant the tool that was supposed to improve our data collection ended up creating a data integrity crisis for us, with spam submissions polluting our results and wasting our ad spend.


    Gokul S.

New age forms creation for Researchers, Developers, Business owners, Community Leads, etc

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
It's user interface is simple which made it popular option for anyone to create form comprises of questions in any form they wish and response of any format they wish to obtain from the consumers.
What do you dislike about the product?
The no. of responses in free-tier can be increased for new users.
What problems is the product solving and how is that benefiting you?
To collect the overall workflow of an individual in a team environment it is vital to collect various information of ongoing process. Typeforms helps me create insightful questions to measure the productivity of the individual by integrating it with my slack channel to remind members to respond to my form benefiting me a lot.


    Charlotte M.

Typeform in Business

  • June 04, 2025
  • Review provided by G2

What do you like best about the product?
A key feature I like about Typeform is the ability to configure branding templates so that all survey forms created in the company workspace all have the same formatting for consistency and maintaining the corporate brand. Another useful feature, that I benefit from most days, is the ability to integrate the received responses to a Google Sheet - thereby enabling all colleagues access to view the responses, rather than limited to the number of licenses purchased on the platform itself.
In the workflow, it is also possible to set-up email notifications that alert specified colleagues of a completed/partially completed survey response.
What do you dislike about the product?
On the Plus Plan, there are set Content presets available for use, however, it is not possible to edit the field names which would help ensure forms are fully customisable.
What problems is the product solving and how is that benefiting you?
Typeform is providing us with a user-friendly survey service that aligns well with corporate branding and can be set-up to capture the information required for use internally


    Jennifer N.

Survey creator and analyst

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
I like the ability to create a logic tree for question delivery.
I like the ability to group questions together in sections, this makes longer surveys feel shorter.
What do you dislike about the product?
The user interface could be improved for applying design settings. Some of the options are buried in the brand and theme screens. It would be nice to have more control over where the questions and the answers appear on the screen, the layouts are pretty limited. On the data analysis side, it would be nice to have the ability to check questions that are tests so they are eliminated from the results. Right now I have to create a draft survey to test and once it is approved I have to copy the survey and give people a new link to the live version so I can utilize the reports.
What problems is the product solving and how is that benefiting you?
More control of the design than Survey Monkey


    Health, Wellness and Fitness

Easy to use

  • May 24, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and forms can be easily integrated
What do you dislike about the product?
Having different displays on pages within forms
What problems is the product solving and how is that benefiting you?
Na


    Zuleyka P.

Perfect to centrilize our first data collection

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
Typeforms help us collect data from our partners and potential clients easily, and give us the capability to create as many forms as we need
What do you dislike about the product?
It would be helpful to have a location question and more resources to customize the design
What problems is the product solving and how is that benefiting you?
The first point of entry data for our CRM


    Roberto B.

Great tool, I would like the Italian version

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
It's simple to use and easy to customize.
What do you dislike about the product?
It's expensive and there is no Italian language
What problems is the product solving and how is that benefiting you?
The surveys are always very clear and personalized and the customers who respond have a great impression of the company.
In addition, the results are clear and easy to read and interpret


    Giuliano F.

Dynamic features at affordable prices

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
I've used Typeform for over two years as a startup founder, and it remains one of the most dependable tools in our stack. We rely on it for everything from marketing surveys and NPS tracking to product usability studies. The setup is intuitive, the data outputs are easy to work with, and the integrations with tools like Slack, HubSpot, and Google Sheets streamline our workflows. Highly recommend for teams that value clean UX and actionable insights.
What do you dislike about the product?
We have not experienced any issues with Typeform nor are we missing any features.
What problems is the product solving and how is that benefiting you?
Low response rates from clunky forms: Typeform’s conversational UI keeps users engaged, leading to higher completion rates compared to traditional forms.

Time-consuming survey setup: Its drag-and-drop builder and pre-made templates make it easy to launch polished surveys quickly—no dev or design help needed.

Scattered or messy data collection: Typeform organizes responses cleanly and integrates with tools like Google Sheets, Airtable, and CRMs for streamlined analysis and follow-up.

Limited visibility into user sentiment: With built-in NPS and logic jumps, Typeform helps you collect and segment qualitative and quantitative feedback efficiently.

Manual work connecting form data to workflows: Integrations with Slack, HubSpot, Zapier, and more let you automate actions from responses—like creating leads, sending alerts, or updating records.


    MANUEL FERNANDO S.

Professional, easy-to-use, and effective tool for creating forms with commercial objectives.

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Typeform is how easy it is to set up, its seamless integration with Google Sheets, and the excellent support team
What do you dislike about the product?
I think Typeform has many great features that I haven’t fully explored or taken advantage of yet.
What problems is the product solving and how is that benefiting you?
Typeform helps us go deeper with corporate clients by enabling more personalized and efficient engagement for life insurance policies


    Sol L.

Beautiful Interface, Seamless Form Creation

  • May 21, 2025
  • Review provided by G2

What do you like best about the product?
love how clean and user-friendly the interface is. Typeform makes building interactive and engaging forms incredibly easy. It’s not just a tool—it creates a conversation-like experience that feels modern and personal.
What do you dislike about the product?
Some advanced features—like conditional logic or certain integrations—are locked behind higher-tier plans, which may not be ideal for smaller teams or early-stage projects. Also, long forms can sometimes feel slow to load on mobile. However, these are minor issues compared to the overall value.
What problems is the product solving and how is that benefiting you?
Typeform is helping us gather high-quality feedback and insights in a way that’s both engaging and non-intrusive. Traditional forms often feel tedious to users, but Typeform’s conversational approach increases response rates and provides better data quality. It’s also solved issues with form abandonment by making the experience more fluid and user-focused.