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XoxodayReviews from AWS customer
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Immense variety of brands globally
What do you like best about the product?
Xoxoday Plum provides us with access to an impressive selection of gift cards and vouchers in countries around the world, which is incredibly helpful to our business as an employee recognition and rewards software vendor.
What do you dislike about the product?
Xoxoday has grown quickly the past few years and their engineering team is working hard to deliver a great product and user experience. However, from time to time we experience issues with their API or their last-time updates. With that said, their customer service team is excellent and most issues are resolved quickly.
What problems is the product solving and how is that benefiting you?
We use Xoxoday Plum to provide access to gift cards and vouchers in certain markets around the world. Specifically, our users are able to claim rewards through our platform, Qarrot, that are fulfilled by Plum via their PlumPro API.
Quick Response
What do you like best about the product?
Fast resolution and great coupon codesso
What do you dislike about the product?
Some codes are not working sometimes, but xoxo team solves it really fast
What problems is the product solving and how is that benefiting you?
I
One of the best online gifting platform
What do you like best about the product?
xoxoday is an easy to use and has many options to choose from including services. The platform allows you to design the template to make it more personal.
What do you dislike about the product?
More brands are to be added.
For now nothing else than the above mentioned.
For now nothing else than the above mentioned.
What problems is the product solving and how is that benefiting you?
The vouchers are given as gifts to employees for festive occasions which can be redeemed at any time.
Great recognition system
What do you like best about the product?
It's affordable, easy to use, and they have a wide selection of gift cards to chose from!
What do you dislike about the product?
Nothing really, for the price it's a really great value!
What problems is the product solving and how is that benefiting you?
We didn't have a way for employees to recognize each other before with tangible benefits, other software was too expensive as well and xoxoDay provides us with what we need at a good price.
Smooth and clear content
What do you like best about the product?
Getting full details about the RBMI earned monthly wise.
What do you dislike about the product?
Unsystematic arrangement of data monthlywise.
What problems is the product solving and how is that benefiting you?
By showing all details of achievements and incentive earned against the target with percentage and amount earned.
Optimizing Rewards and Recognition
What do you like best about the product?
The ease of access for the admins and the catalogue of the brands that Xoxoday has partnered with.
What do you dislike about the product?
It is somewhat on the expensive side for smaller clients.
What problems is the product solving and how is that benefiting you?
Xoxoday Plum is helping our clients to do their employee rewards and recognition in a seamless way. Rewarding the employees is helping to increase the employee engagement and adoption levels of our clients.
Great service and fast processing.
What do you like best about the product?
Timely customer service online problem handling, service attitude is very good.
What do you dislike about the product?
The exchanged products are all good, I really want everything.
What problems is the product solving and how is that benefiting you?
The problem of not being able to receive text messages, and help me redeem a gift card.
Love it!
What do you like best about the product?
Easy to use! And love the UI. Good for R&R
What do you dislike about the product?
Tutorial would have been helpful. Working fine
What problems is the product solving and how is that benefiting you?
Better platform for rewards & recognition
Complicated/Restricted process and limit options
What do you like best about the product?
Corporate deals and clarity of Terms and conditions
What do you dislike about the product?
Restricted and limited options to choose from and poor customer support
What problems is the product solving and how is that benefiting you?
Easy and common platform to reward employees at various location across India
Used Xoxo to claim my company rewards
What do you like best about the product?
I'm able to get the vouchers and links immediately. Though I initially had an issue accessing the redemption links, I raised a ticket to Xoxo customer service and got the response within 3 days. And the problem was resolved.
What do you dislike about the product?
Raising a support case via Whatsapp is bit troublesome, and customer support is disabled within a few minutes.
Increase the window time in WhatsApp support. This will help the customers to get more convenience and easy access in support.
Increase the window time in WhatsApp support. This will help the customers to get more convenience and easy access in support.
What problems is the product solving and how is that benefiting you?
I'm able to get the vouchers and links immediately. Though I initially had an issue accessing the redemption links, I raised a ticket to Xoxo customer service and got the response within 3 days. And the problem was resolved.
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