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1,871 reviews
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    Anshula C.

Takes a lot of startup time, the UI isn't great, but it does the job

  • October 07, 2017
  • Review provided by G2

What do you like best about the product?
When Lastpass works, it just works. It also makes it possible to share groups of passwords (operation passwords, finance passwords, product, etc.) instantly with the right employees. The Security Challenge also helped us increase the company's online security in a semi-gamified way. It also saves time in our day-to-day work.
What do you dislike about the product?
It took a ton of time spent setting up folders, organizing passwords, and doing the initial socializing with the team. The latter is because Lastpass does take a change in user behaviour. You have to remember to log into Lastpass, remember to save passwords in a clunky UI, and then remember to select the password when logging in. The UI is also not great, even with recent UI updates. Sometimes pages have downright childish fonts (big, red, bold, Calibri, static on the page) in place of error messages.
What problems is the product solving and how is that benefiting you?
When Lastpass is used right, it really begins to pay for itself. All staff have access to the write passwords without compromising security. Perhaps as important - You can take away access as easily. When new staff come on board, they easily get up to speed on our infrastructure - None of that time-wasting "Hey, do you have the login credentials to our video conferencing, product demo, etc.". UI upgrades make the whole thing a lot nicer to use, particularly when compared to a couple of years ago. Lastpass is now a product that can scale with our company.
Recommendations to others considering the product:
To get full use out of this product, invest time upfront. Research the use of folders as a way of sharing passwords, map folders to business functions, and then share passwords. This approach will let you share the right passwords with the right people simply.


    Mental Health Care

LastPass Review

  • October 06, 2017
  • Review provided by G2

What do you like best about the product?
I love being able to access my passwords across devices and platforms, and seamlessly access them while using a variety of websites.
What do you dislike about the product?
I have found some sites do not save accurately, though this tends to only occur when login screens include multiple fields (e.g., email, username, password) and the wrong field is saved.
What problems is the product solving and how is that benefiting you?
Having access to my passwords prevents me from entering multiple wrong attempts, therefore not having to reset passwords as often.
Recommendations to others considering the product:
Use it consistently so that all sites are saved within lastpass. Review the sites that are saved periodically to ensure your password database is clean, potentially removing or editing duplicate entries that occur to make sure the right password is pulled every time.


    Information Technology and Services

Safe password service to share credentials with employees/team members

  • October 06, 2017
  • Review provided by G2

What do you like best about the product?
It lets you include personal information in case the credential needs it. Also, it can be chosen easily with pop-up credentials on form fields making suggestions according to the webpage. The browser plugin also is really helpful. It makes suggestions for safer passwords and keeps them on record in case you forgot about them
What do you dislike about the product?
the interface seems pretty old and the vault is not easy to navigate to find out what credentials you have (personal or business), unless the search bar is used
What problems is the product solving and how is that benefiting you?
security on passwords for software and web services used by anyone


    Legal Services

Love LastPass

  • October 05, 2017
  • Review provided by G2

What do you like best about the product?
The vault feature; it's much easier to use than Google Smart Lock. It's easier to navigate, you don't have to enter the password for your PC to see your passwords, you can update your passwords in the vault, and the vault includes more information than just the website address.
What do you dislike about the product?
When I am changing a password for a website that is already saved in LastPass sometimes a pop-up box does not pop-up to update the password.
What problems is the product solving and how is that benefiting you?
Saving passwords for multiple websites I use for my practice and using the password generator.
Recommendations to others considering the product:
If you use Chrome, the Google SmartLock will still pop up when you save a new password. It pops up before the LastPass pop up, which can be annoying.


    Erika F.

Did you know you're not supposed to know your passwords?

  • October 03, 2017
  • Review provided by G2

What do you like best about the product?
When working with so many sensitive accounts it's important for me to secure my passwords. I love LastPass because I just need to remember the one password to get into my vault and it remembers the rest for me.
What do you dislike about the product?
I don't think I have anything I dislike as of right now.
What problems is the product solving and how is that benefiting you?
Securely storing passwords for multiple accounts I may not regularly need but would grant access sensitive data if they were hacked.
Recommendations to others considering the product:
I think everyone should have a password manager. I'm still currently using the free version and it has met all of my needs.


    Adam N.

LastPass has just become part of life now

  • October 03, 2017
  • Review provided by G2

What do you like best about the product?
I have 20+ character randomised passwords for all sites I use. The number of combinations this could be is mind-blowing. I never have to remember passwords, and LastPass automatically fills in the sign in fields when I land on a site (most of the time, the occasional site doesn't work, but it's pretty quick to use the Chrome extension to search and copy the password). You just login to LastPass once in the morning (or you can stay logged in on a trusted computer), and that's it. Combined with two-factor authentication, and you're way more secure than most people.

Another excellent feature is the security check you can run. It will process all the passwords you have and give you an overall score, and advice on how to become more secure (it highlights duplicate passwords, old passwords, weak passwords, etc). It also checks whether any email addresses you use have been compromised by known security hacks. Very useful.
What do you dislike about the product?
I worry about having all my passwords stored in one place. Obviously, they're security experts, so they must be pretty hard to crack. But, ya know, people hack the NSA, so... But it's much more secure than having easily crackable, repeated passwords on sites across the internet. Also, passwords are not automatically filled in when logging into a site on a smartphone. I have to open the LastPass app (albeit quickly with finger print entry) and then copy the password and paste it into the site I'm trying to access. To be honest, it's not a massive issue, but it is a bit of a pain (maybe I've just got used to it). But the normal desktop experience is very smooth.
What problems is the product solving and how is that benefiting you?
Avoiding getting hacked. I have peace of mind knowing I'm one of the secure internet users. It saves a tonne of time logging into sites (I have several hundred stored passwords, I probably only use a couple of dozen regularly, but it's amazing how many sites you need passwords for). You open the site. Email and password fields just auto fill. And you click to sign in. Simple. Honestly, I don't know how people stay secure online without a password manager, like LastPass.
Recommendations to others considering the product:
I have not checked out its competitors. So I'd obviously recommend doing that. But in all honesty, I've found no reason to switch services. LastPass has made me more secure online and made logging into sites way more convenient. And so it's good value at $12 or so dollars per year (or whatever it is).


    Ashley R.

LastPass is a great product!

  • October 03, 2017
  • Review provided by G2

What do you like best about the product?
LastPass allows our organization to share logins between us easily.
What do you dislike about the product?
LastPass can sometimes be buggy when using the Chrome extension and trying to fill in a login form. But other than that nothing else to dislike.
What problems is the product solving and how is that benefiting you?
LastPass makes it very easy to share login information for our different website backends. There is no need to share pieces of post-its with each other or email the different logins for different websites.
Recommendations to others considering the product:
If you or your organization needs an online tool to keep track of logins this is it. The user interface is easy to understand and navigate.


    Marketing and Advertising

lastpass review!

  • October 02, 2017
  • Review provided by G2

What do you like best about the product?
Ability to generate passwords easily with the ability to memorize them. Ability to categorize them with folders depending on what type of websites there are.
What do you dislike about the product?
The learning curve was a bit too steep for a product that is expected to be used for general public.
What problems is the product solving and how is that benefiting you?
Generating random and unique passwords for each login. This way the customer doesn't have to use the same password or memorize multiple passwords.
Recommendations to others considering the product:
It has a little bit of learning curve but don't be scared. It gets easy to use with time and it's such a useful product.


    Michael L.

Why did it take me so long to start using this?!

  • October 01, 2017
  • Review provided by G2

What do you like best about the product?
Simple, secure, and organized. LastPass provides a single "vault" for all of your passwords for all of your services. In addition to the security, it is helpful to know the URLs of all the most important sites you use every day.
What do you dislike about the product?
The iOS app is decent but doesn't integrate directly with any applications. This means you have to jump back and forth between apps on your phone, whereas everything is seamless within the browser experience with the Chrome plugin.
What problems is the product solving and how is that benefiting you?
Saving time, securing passwords and keeping organized.


    Machinery

LastPass is good but takes some time to figure it out

  • September 29, 2017
  • Review provided by G2

What do you like best about the product?
All my devices connect - so when my passwords are created they are available on al my devices
What do you dislike about the product?
Learning curve was longer than expected. Took time to figure out how it all works.
What problems is the product solving and how is that benefiting you?
Time savings because I'm not wasting time searching for passwords. Also reduces frustration and emotional energy
Recommendations to others considering the product:
Make sure you spend time with the tutorials. They really helped get up to speed faster than learning by trial and error