LastPass Business
LastPassReviews from AWS customer
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It's a good product when it works.
What do you like best about the product?
The abundance of features is nice. Especially all of the auto-fill options.
What do you dislike about the product?
The darkweb monitoring is next to useless and would be more useful if it provided more information than just "your email address has been discovered" without any more information than that.
When an update is pushed to the browser extension, it seems to break it more times than work on the first try. This will result in the extension not working anymore. Supports go to response is uninstall and reinstall the extension which does usually fix it. It's just a pain when doing it for a corporation.
It's also concerning that they've been hacked twice.
Some function seems like they're just done to be able to check a box saying they offer it rather than an actual functioning element.
It would be nice for the API to be able to read and write to secrets.
I dislike how frequently they break their product with updates.
When an update is pushed to the browser extension, it seems to break it more times than work on the first try. This will result in the extension not working anymore. Supports go to response is uninstall and reinstall the extension which does usually fix it. It's just a pain when doing it for a corporation.
It's also concerning that they've been hacked twice.
Some function seems like they're just done to be able to check a box saying they offer it rather than an actual functioning element.
It would be nice for the API to be able to read and write to secrets.
I dislike how frequently they break their product with updates.
What problems is the product solving and how is that benefiting you?
LastPass helps keep passwords out of browsers and centrally manageable when onboarding and offboarding users.
My company's goto password manager
What do you like best about the product?
Multiple things:
Sharing of logins
Notes
Full iOS, Windows, Android integration
Sharing of logins
Notes
Full iOS, Windows, Android integration
What do you dislike about the product?
The security breach in 2022 shook confidence. But their response was sufficient and we continued on and are very satisfied.
What problems is the product solving and how is that benefiting you?
Organization wide password management.
Have reliably used LastPass for personal and business since 2016
What do you like best about the product?
I use LastPass daily for both business and personal. It takes the irritation and insecurity out of password management. When creating a new password, it quickly and easily suggests a secure, jumbled password, and saves it in the Vault so you don't have to memorize or insecurely save it somewhere. It allows you to easily maintain unique passwords rather than duplicating passwords across different websites. Implementation is easy via the Edge/Chrome browser extensions or Android/iPhone apps. On my Samsung Galaxy, I quickly sign in to allow LastPass to pre-fill passwords by using my fingerprint; I don't even need to enter my master password.
What do you dislike about the product?
From the browser extension, the "copy password" function doesn't always copy as it should. And they just increased their price to $102/year so a price increase is never cool.
What problems is the product solving and how is that benefiting you?
Storing and pre-filling passwords securely while maintaining unique passwords across different sites and apps.
Overpriced & SCAMMERS - They REFUSE to cancel my subscription
What do you like best about the product?
NOTHING. Password sharing does not always work.
Price gouging. Keep increasing the price "so they can improve the product". What is there to improve? We just want our passwords kept safe. Nothing more.
Also, there is no way to cancel the subscription on their APP.
I have put in a request to CANCEL the subscription, and they HAVE TOTALLY IGNORED ME. I have sent a reminder, and I am betting they are just going to take the money out of my credit card.
Costs have trippled since I first subscribed. They have not added a single extra meaningful feature.
What a ripoff
Price gouging. Keep increasing the price "so they can improve the product". What is there to improve? We just want our passwords kept safe. Nothing more.
Also, there is no way to cancel the subscription on their APP.
I have put in a request to CANCEL the subscription, and they HAVE TOTALLY IGNORED ME. I have sent a reminder, and I am betting they are just going to take the money out of my credit card.
Costs have trippled since I first subscribed. They have not added a single extra meaningful feature.
What a ripoff
What do you dislike about the product?
Total ripoff
Prices keep soaring
Supposedly they are "improving" the product. Total rubbish.
There is no way to cancel the subscription in the APP. I have asked ages ago that I want this to be cancelled, they have not bothered to reply
Customer support is non-existant. I tried to get them to help me with other issues in the past and I just gave up, because they never fixed my problems or concerns
Money grabbers
Much better, less costly password apps out there
Prices keep soaring
Supposedly they are "improving" the product. Total rubbish.
There is no way to cancel the subscription in the APP. I have asked ages ago that I want this to be cancelled, they have not bothered to reply
Customer support is non-existant. I tried to get them to help me with other issues in the past and I just gave up, because they never fixed my problems or concerns
Money grabbers
Much better, less costly password apps out there
What problems is the product solving and how is that benefiting you?
Not benefitting me at all
Giving me EXTREME anxiety because of the outrageous cost and no way to cancel
Despite having 4 licences, only 3 licences worked. When others tried to use it, they kept saying "it should work". Basically they charged for a licence that did not work. They never fixed the problem
Giving me EXTREME anxiety because of the outrageous cost and no way to cancel
Despite having 4 licences, only 3 licences worked. When others tried to use it, they kept saying "it should work". Basically they charged for a licence that did not work. They never fixed the problem
LastPass makes my life easier
What do you like best about the product?
The password generator is super effective, and the accessibility across devices (with the paid tier) makes day to day operations so much easier! Deploying is super easy. The integration with browsers and the mobile phone's operating system also makes things super easy to manage, even for non-tech-friendly users.
What do you dislike about the product?
It would be great to have an anonymizer feature that can auto-generate aliases for email accounts. This would provide extra security.
What problems is the product solving and how is that benefiting you?
Having such an easy, straight-forward way of managing different passwords for each service gives our team peace of mind. We have some users that aren't very "techy", and they've been able to get used to this and start securing their accounts by using the password generator. It's allowed us to push for different passwords without it becoming an unbearable task for the team.
Unreliable apps, and multiple instances of data corruption
What do you like best about the product?
LastPass, when it is working well, works very well. It makes it easy to create new logins, use existing logins, and share logins with others.
What do you dislike about the product?
The LastPass software is unreliable on Mac and iPhone. It often breaks for months at a time before an update is released.
My team has had several instances of the data for an entire account becoming corrupted. LastPass support was unable to restore the lost data, making it impossible to log into accounts.
MFA support is limited for LastPass, requiring the use of a secondary MFA app.
My team has had several instances of the data for an entire account becoming corrupted. LastPass support was unable to restore the lost data, making it impossible to log into accounts.
MFA support is limited for LastPass, requiring the use of a secondary MFA app.
What problems is the product solving and how is that benefiting you?
LastPass allows the members of my team to securely share logins. It also allows us to easily get into work accounts after an employee is terminated by taking over their LastPass data.
LastPass is essential for streamlined operations
What do you like best about the product?
Allows multiple teams to collaborate and work together in a secure platform.
What do you dislike about the product?
Difficult for an admin to reset their master password if there is an issue.
What problems is the product solving and how is that benefiting you?
Collaboration, password keeping, MFA
Excellent Tool for Password Management
What do you like best about the product?
Logging in is very fast and easy. I use this app every single day. My work passwords and personal passwords are kept securely in my vault, so I can use any device at home or work and have passwords at my fingertips.
What do you dislike about the product?
When I'm at work my personal passwords auto populate in the banking website when I want to use work credentials to log in. Sometimes the LastPass popup blocks me from making a selection on a drop-down menu on a website.
What problems is the product solving and how is that benefiting you?
It allows me to work faster and more efficiently by immediately giving me access to secure websites. I don't have to memorize or write down passwords anymore. I can use LastPass Authenticator as an extra layer of security to prevent unwanted individuals from gaining access to sensitive data. I can cut off a terminated employee from access to company passwords immediately in the Admin console.
LastPass makes passwords less hassle
What do you like best about the product?
It makes passwords for me, I don't have to try to think up another combination of random characters every time I make a new account somewhere. LastPass then remembers it for me, I'm an IT admin and I have a lot of passwords - so having LastPass keep up with them is very helpful indeed. It also auto fills them in websites when I return. LastPass also stores them in a searchable format so its easy to find what I'm looking for, and launch the site directly from it.
Has an app for the cellphone so I can carry all my password with me in case I don't have my company laptop.
As an admin, super easy to add new users, and check on their status. Can update their master passwords, and it does notify all admins when you do this, so can't sneakily get into peoples accounts!
Has an app for the cellphone so I can carry all my password with me in case I don't have my company laptop.
As an admin, super easy to add new users, and check on their status. Can update their master passwords, and it does notify all admins when you do this, so can't sneakily get into peoples accounts!
What do you dislike about the product?
Initial set up for the users could be a bit more guided - not always obvious how to get started.
Plug in could be a little more obvious to access, but it still pretty good.
Plug in could be a little more obvious to access, but it still pretty good.
What problems is the product solving and how is that benefiting you?
Password Management for users.
Continuity of passwords for when staff leave.
Continuity of passwords for when staff leave.
LastPass Does What it Says
What do you like best about the product?
Lastpass is great for keeping passwords and logins safe. All you need to remember is your actual LastPass login info and you don't have to worry about forgetting or losing it on a piece of paper. The mobile app and browser extension make it easy to have what you need. I use mine every single day.
What do you dislike about the product?
I can't think of any downsides to using LastPass. There are plenty of programs that do the same, so it's all about finding the one that works right for you.
What problems is the product solving and how is that benefiting you?
LastPass solves the problem of having passwords for literally everything these days and not having to remember or worry about someone accessing who shouldn't
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