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4-star reviews ( Show all reviews )

    AbdulJaleel

Enables seamless workload management and supports enterprise-grade integration

  • March 31, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case for Red Hat OpenShift involves leveraging its container orchestration platform to enhance application modernization efforts. We host containerized applications and integrate GPU capabilities for optimized deployment of AI workloads.

How has it helped my organization?

Simplifies transitioning from legacy systems to containerized environments, enabling better scalability and flexibility.

Provides GPU integration and infrastructure that support the deployment and scaling of data-intensive AI workloads.

Accelerates delivery pipelines with robust CI/CD features, helping teams bring applications to market faster.

What is most valuable?

Scalability and High Availability: OpenShift makes it easy to scale applications horizontally or vertically based on demand. Its high-availability capabilities ensure reliability and minimize downtime.

Built-in Security Features: Enhanced security tools like role-based access control (RBAC), network segmentation, and image vulnerability scans protect containerized applications.

Operator Framework: This simplifies the management of Kubernetes applications, automating tasks like installation, upgrades, and maintenance.

What needs improvement?

Simplified Networking: While OpenShift has advanced networking features, simplifying configurations for complex setups could make it more accessible to users with varying expertise levels

Resource Management Visibility: Improving the display of limits and quotas issues can help developers better manage resources and avoid bottlenecks.

Availability and capacity reporting 

For how long have I used the solution?

We have approximately two years of experience with Red Hat OpenShift.

What do I think about the stability of the solution?

Red Hat OpenShift is a stable solution.

What do I think about the scalability of the solution?

I would rate the scalability of Red Hat OpenShift as an eight or nine out of ten. The platform has shown significant improvement with each new version, adding valuable features while making it easy to scale by adding or removing worker nodes and storage.

How are customer service and support?

Red Hat's technical support is good, and I would rate it a nine out of ten.

How would you rate customer service and support?

Positive

What about the implementation team?

We provide a range of services, acting as implementers, integrators, and partners with Red Hat OpenShift.

What's my experience with pricing, setup cost, and licensing?

Red Hat OpenShift has a high price, and the licensing model can be prohibitive for smaller customers. Initially, licensing was per CPU, with a memory cap, but the price has doubled, making it difficult to justify for clients with smaller compute needs.

Which other solutions did I evaluate?

Not tested any other solution 

What other advice do I have?

Overall, I would rate Red Hat OpenShift a nine out of ten. Despite the higher price and needed improvements, OpenShift is an enterprise-grade solution that meets most business needs. I would rate the overall solution a 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Jefferson Usianene

Migration success with improved security and integration features

  • December 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

I used OpenShift for the enterprise service cost system of a bank. We completed the migration of the bank's core banking system using OpenShift as the infrastructure. OpenShift acts as an orchestration platform and is used as our private cloud.

What is most valuable?

OpenShift is a spin-off of Kubernetes, built on top of Kubernetes. It has features that enhance security, ease of deployment, and service exposure compared to Kubernetes. It also provides good integration with GitOps and ArgoCD. 

Additionally, OpenShift offers an easy-to-use graphical user interface for cluster management, making it more accessible for administrators.

What needs improvement?

I had to frequently upgrade my cluster due to OpenShift's rolling updates every six months, which I found to be excessive. Making updates a yearly occurrence could be beneficial. In terms of self-service for developers, there is room for improvement. The removal of Grafana and HPA from monitoring caused some issues. Observability could be more robust.

For how long have I used the solution?

I've been working with OpenShift for four years.

What do I think about the stability of the solution?

OpenShift is very stable. I've had my cluster running for over four years, with issues caused more by poor monitoring or user error rather than the product itself.

What do I think about the scalability of the solution?

OpenShift is highly scalable, allowing us to manage thousands of pods effectively. We've implemented features like Horizontal Pod Autoscaling to adapt based on demand and integrated with F5 for high availability.

How are customer service and support?

Red Hat's technical support is responsive and effective. I had 50 to 59 support cases, many of which were resolved quickly depending on the urgency and expertise needed.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We moved from a legacy system to OpenShift due to its stability and capabilities provided by being backed by Red Hat.

How was the initial setup?

The initial setup was straightforward, especially on the cloud where it was set up quickly. The on-premises setup was more challenging due to additional configurations required.

What about the implementation team?

We handled the implementation internally with our team, which consisted of three engineers managing the analytics environment.

What was our ROI?

Moving to OpenShift resulted in increased system stability and reduced downtime, which contributed to operational efficiency. Although it increased costs, it helped modernize our infrastructure.

What's my experience with pricing, setup cost, and licensing?

The pricing for OpenShift includes support and licensing, which costs approximately $400.

Which other solutions did I evaluate?

We did not evaluate any other options aside from our legacy system before choosing OpenShift.

What other advice do I have?

If you have the skill and experience, Kubernetes can be used in production. OpenShift provides extra coverage in terms of security and management. Have a disaster recovery plan due to frequent updates. 

I rate OpenShift at nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Shan Ahmed

Automation boosts load management with promising growth in application modernization

  • December 13, 2024
  • Review provided by PeerSpot

What is our primary use case?

The main goal is the modernization of our applications. We have a few applications running on mainframes, which increase costs. We aim to modernize them on containers and microservices. We are shifting towards Kubernetes or Docker. As an enterprise client, the best solution is Red Hat OpenShift paired with support from Red Hat.

What is most valuable?

A valuable feature of Red Hat OpenShift is its ability to handle increased loads by automatically adding nodes. This automation impresses us and benefits us in managing loads on applications. 

Although we have just started the transition and are moving slowly, OpenShift has been helpful in modernizing our applications, and it is a positive step forward.

What needs improvement?

The GUI could have more capabilities, particularly around virtualization. Some features are missing, such as storage migrations, when compared with VMware. 

As we use both Red Hat virtualization and OpenShift together, differentiating between them becomes challenging. We should aim to include VMware-like capabilities to be competitive, especially considering cost factors.

For how long have I used the solution?

I have been working with OpenShift for a year now.

What do I think about the stability of the solution?

Right now, I would rate the stability of OpenShift as eight out of ten. It performs well under load, providing the desired output.

What do I think about the scalability of the solution?

Red Hat OpenShift scales excellently, with a rating of ten out of ten. It allows for scaling as much as needed, which is a significant advantage.

How are customer service and support?

We are currently dealing with both local support and Red Hat support, and they have been amazing.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were a VMware house for a long time, about ten to 15 years. However, the cost for VMware skyrocketed, making it hard to continue using it.

How was the initial setup?

The initial setup is complex.

What's my experience with pricing, setup cost, and licensing?

The cost is a crucial factor, particularly with licensing. As things evolve, companies increasingly focus on cost-effectiveness.

Which other solutions did I evaluate?

Kubernetes, as an open-source option, is a significant competitor, particularly for those dealing with cost concerns.

What other advice do I have?

I would rate OpenShift nine out of ten overall. 

It is suitable for any company, regardless of size. Smaller companies may opt for open-source solutions like Kubernetes. However, OpenShift offers comprehensive support, which is appealing to enterprise clients.


    UsmanMalik

Containerized applications scale efficiently and has flexible pricing

  • November 29, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are building an application that is a containerized application, and we are using Red Hat OpenShift for that application.

What is most valuable?

The concept of containers and scaling on demand is a feature I appreciate the most about Red Hat OpenShift

Our solutions can easily scale to any number of users or requests if we are running on the cloud. The cloud also supports the pay-as-you-go model, so scalability is the biggest benefit.

What needs improvement?

They could work on the pricing model, making it more flexible and possibly lower.

For how long have I used the solution?

It has been almost one and a half years, maybe a little more.

What do I think about the stability of the solution?

I would rate the stability somewhere around eight to nine out of ten. It is very stable.

What do I think about the scalability of the solution?

It is easy to scale Red Hat OpenShift. The on-demand provisioning of pods and auto-scaling, whether horizontal or vertical, is the best part.

How are customer service and support?

I have been pretty happy in the past with getting support from Red Hat. We haven't had many cases regarding the support for OpenShift, however, we opened a couple of tickets, and they were satisfactorily answered.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have also used the VMware environment in our setup.

How was the initial setup?

I would say the initial setup is not very complex, but moderately complex, similar to other containerized platforms like Kubernetes. Compared to what we are used to running, such as other virtualization platforms like VMware, it is moderately complex.

What's my experience with pricing, setup cost, and licensing?

Red Hat can improve on the pricing part by making it more flexible and possibly on the lower side.

Which other solutions did I evaluate?

For the very basic features, I can compare it with VMware Tanzu as we are running a basic setup at the moment.

What other advice do I have?

I rate Red Hat OpenShift somewhere around eight out of ten. 

AI integration sounds like a good idea as AI is the future, and a lot of products in the market are benefiting from AI integration.

Which deployment model are you using for this solution?

On-premises


    reviewer2541351

Faster time to market and vendor flexibility with room for smoother application deployments

  • September 13, 2024
  • Review provided by PeerSpot

What is our primary use case?

We help some operators implement the container platform. Some of the operators use other software, such as VMware or Whitestack. Our focus is on pushing Red Hat products. We also use OpenShift for containerized applications in IT and networks, including applications like My Mobistar, My Carlos, and Smart Wi-Fi.

How has it helped my organization?

The solution primarily benefits our organization by reducing time to market, avoiding vendor lock-in, and facilitating multi-cloud environments. These capabilities allow us to leverage various cloud providers and integrate seamlessly between on-premise and public cloud solutions.

What is most valuable?

Valuable features include time to market, avoiding vendor lock-in, and the ease of working in a multi-cloud environment. This flexibility allows the use of multiple cloud platforms such as AWS, Microsoft, Google, and IBM.

What needs improvement?

The speed of deploying new applications can be improved. Additionally, enhancing the process for changing to DevOps models from Waterfall workflows would be beneficial. There are issues with capacity planning and lifecycle management that need to be addressed, particularly in avoiding problems due to congestion or misunderstanding between software factories and Red Hat experts.

For how long have I used the solution?

I have been using OpenShift for more than three years.

What do I think about the stability of the solution?

In general, customers are very happy with the stability of the solution. In Argentina, the main three operators are using OpenShift and find the stability to be quite good.

What do I think about the scalability of the solution?

All customers are very happy with the scalability of OpenShift. The main three operators in Argentina use OpenShift, and they find the stability quite good, contributing to its scalability.

How are customer service and support?

Customer service is effective, particularly with the TAM (Technical Account Manager) service, which includes highly experienced personnel. Operators are very happy with the TAM services.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is moderately complex. While it is not extremely difficult, operators typically require assistance from Red Hat experts.

What about the implementation team?

Operators usually need the help of Red Hat experts during the setup phase.

What's my experience with pricing, setup cost, and licensing?

I don't have detailed knowledge about the setup costs or ROI. However, I know it is cheaper than some other platforms.

What other advice do I have?

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Mirco Zamprogno

Robust platform with valuable automation capabilities

  • May 31, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the product primarily for CI/CD activities across different platforms using Argo CD and Tekton to deliver applications.

What needs improvement?

The platform's documentation could be more comprehensive to cover the full spectrum of user needs. Sometimes, achieving specific goals is challenging due to a lack of detailed guidance.

For how long have I used the solution?

I've been using Red Hat OpenShift for about six months.

What do I think about the stability of the solution?

I would rate the product stability as an eight.

What do I think about the scalability of the solution?

The platform is scalable. 

How was the initial setup?

I'm not directly involved in the deployment process, but from what I've observed, it seems manageable.

What other advice do I have?

I would recommend Red Hat OpenShift, especially for its automation capabilities. It's a solid platform, backed by reputable companies like IBM, ensuring stability and security.

I rate it an eight.


    reviewer2336730

Stable platform providing a high grade of security and reliability

  • January 25, 2024
  • Review provided by PeerSpot

What is our primary use case?

OpenShift works as a data pipeline management tool.

What needs improvement?

There are challenges related to additional security layers, connectivity compliance for endpoints, and integration. Additionally, it needs a little training to understand the process.

What do I think about the stability of the solution?

It is a highly stable product. I rate the stability a ten out of ten.

How was the initial setup?

We have deployed OpenShift on the cloud. It is a one-time setup and can take longer to deploy. Once implemented, the rest of the deployment becomes easier. I rate the process a six out of ten.

What's my experience with pricing, setup cost, and licensing?

The product has reasonable pricing. It is an affordable solution but needs a learning effort to understand industrial-grade security.

What other advice do I have?

OpenShift facilitates DevOps practices and improves CI/CD workflows in terms of stability compared to Jenkins. We receive new versions of the plugin in timely intervals. If we do not upgrade the plugins, it introduces some security vulnerabilities at a corporate level.

I advise others to go for the product as it offers high security and reliability. I rate it an eight out of ten.


    Javeed Abdul

An expandable solution with an easy initial setup phase and a great GUI

  • October 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

Compared to OpenStack, OpenShift is the best product in the market. There are plenty of cloud service providers who use OpenStack or other open-source products, but OpenShift is the best. Even AWS is just an okay product, but they have different proprietary software, which is not the same as OpenShift.

What is most valuable?

The most valuable features of the solution stem from the product's GUI, and other such areas of the product have been set up. Compared to AWS, OpenShift is better.

What needs improvement?

Latency and performance are two areas of concern in OpenShift where improvements are required.

OpenShift's scalability has scope for improvement.

OpenShift's technical support team needs to improve the support they provide to my company since the support we currently receive depends on the support package we have from the ones that OpenShift offers, like platinum, gold, or silver. OpenShift's technical support team is good, but it takes time for them to find the root cause of a particular issue. One of the clients of my company doesn't face many issues with the product, so we don't use much of the technical support. I can say that OpenShift's technical support team is okay in general.

I have experience with the product, but I don't possess a large amount of technical knowledge to comment on what functionalities need to be added to the product.

For how long have I used the solution?

I have been using OpenShift for two years. My company is a user of Red Hat products.

What do I think about the scalability of the solution?

It is a scalable or expandable solution. Scalability-wise, I rate the solution an eight out of ten.

Eight members of my company's team use OpenShift.

How are customer service and support?

For one of my company's clients, we have to deal with the technical support team of OpenShift. With Red Hat, my company has platinum support. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

AWS and DigitalOcean are products with which I have some experience.

Kubernetes on AWS is a bit complex to set up, whereas OpenShift is easier for me to set up. However, they use the same things during the setup process. OpenShift is just a better product for a new user compared to AWS since the former is easier to understand.

How was the initial setup?

The product's initial setup is very easy, especially compared to AWS.

The solution is deployed on a public cloud since half of the deployment is in the data center and half of it is in the cloud.

What's my experience with pricing, setup cost, and licensing?

My company makes payments towards the licensing costs attached to OpenShift.

Which other solutions did I evaluate?

During the evaluation phase, I looked at Google Cloud.

What other advice do I have?

I carried out OpenShift's integration process for two or three firms as a part of the team, so it was not done by myself alone. I did carry out the integration process for AWS. Comparing OpenShift with AWS, I found the former to be much easier.

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud


    Anubhav Dhingra

Easy-to-use product with valuable features for integrating CI/CD pipelines and repositories

  • October 04, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use OpenShift for the deployment of microservices architecture and containerizing applications.

What is most valuable?

The product is easy to use. It has valuable features for integrating CI/CD pipelines, repositories, and support from open-source communities.

What needs improvement?

The product’s integration with Windows containers and other third-party products needs improvement.

For how long have I used the solution?

We have been using OpenShift for three to four years.

What do I think about the stability of the solution?

It is a stable platform.

What do I think about the scalability of the solution?

The product is expensive to scale for smaller businesses in an on-premise environment. They can instead opt for a public cloud setup. The enterprises that can afford the cost should only opt for it if they have a specific use case or want to transform applications.

How are customer service and support?

We receive remote and on-call support services on purchasing an enterprise support subscription.

How was the initial setup?

The implementation is not as straightforward as VMware products. It requires prior experience for easier deployment.

What's my experience with pricing, setup cost, and licensing?

The product’s pricing is expensive. It has the biggest market share right now as a containerization platform. It is the highest-selling product.

Which other solutions did I evaluate?

Vanilla doesn’t have essential features like CI/CD integration, repositories, and community, similar to OpenShift.

What other advice do I have?

I rate OpenShift a nine out of ten. It is a wonderful product. I advise others to choose the environment size properly. You can deploy it on a public cloud and not necessarily on-premises. You can decide depending on the workload and data localization requirements.


    Arun Sahani

A tool that offers a good production environment that is much more stable

  • June 21, 2023
  • Review from a verified AWS customer

What is our primary use case?

I have not used it on IBM Cloud. It is basically used on AWS and Azure. I am using a standard OpenShift.

OpenShift is a container orchestration tool. We have been using it for hosting products on container-based applications.

How has it helped my organization?

Actually, what happens is that the solution gives or provides that kind of stability and much more. It gives a good production environment that is much more stable and error-free. That's how the solution contributes to the productivity of my whole organization.

What is most valuable?

If we compare OpenShift and Kubernetes Harbor, OpenShift is derived from Kubernetes. However, some of the most prominent features of OpenShift are its security services and some of the policies, especially security policies that are some of the add-ons and the best things I like in OpenShift.

What needs improvement?

Some things need to be improved in the solution. Some of the storage services and integrations with third-party tools should be made possible.

I think some more things will come in, like the projects of CNCFs. I think that verified CNCF projects will be integrated into OpenShift.

For how long have I used the solution?

I have been using OpenShift for eighteen months.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

How are customer service and support?

I think the support is fine. It depends upon some of the SLAs and how things or how the SLAs have been maintained. Overall, it is fine, so I will rate the support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

Initially, the setup seemed to be complex, but the recommendations from Red Hat, and especially on the CoreOS systems, for quality, stability, and security purposes, it seems to be complex. However, once we get hands-on experience, it is very, very useful and easily maintainable as well.

What was our ROI?

I have seen a return on investment, and it depends upon the types and the nature of some of the most critical applications that have been hosted on the OpenShift infrastructure. Considering in terms of stability, performance-wise, and security-wise, if everything goes fine, I think its return on investment is justified.

What's my experience with pricing, setup cost, and licensing?

The price depends on the type and the nature of the organizations, along with the types of projects that are of considerable range. I don't think the price is very much of an issue for any organization against the services being delivered over the cloud and the services of OpenSuite.

What other advice do I have?

If any organization is just working on open-source technologies and wants to have enterprise support and enterprise-grade solutions, then we must go with OpenShift.

Overall, I rate the solution a nine out of ten.