We already were having that microservices architecture, so there was not much change from that perspective. We had small services, so here we had to create multiple pod IDs. Even today, we are using a hybrid microservices architecture. Our DB still has two or three services that hit the same database. From that perspective, there was not much change that we did in our case.
External reviews
External reviews are not included in the AWS star rating for the product.
Adopting a flexible and efficient approach with noticeable improvements in operational costs and continued challenges in job management
What is our primary use case?
What is most valuable?
We have certain applications on-prem on physical servers. We had some on Windows and some on Linux. There we had requirements where every time we had to manage extra load, we had to spawn a new Tomcat node. Scaling was one of the issues we were facing, and every time we had to scale up, it was a challenge. Plus, we had to procure infrastructure and do a lot of configuration and setup for the new instance being launched.
Once we set that up, scaling down was a challenge as we did not always bring that down when not needed. When we did not have too much traffic, we still had a lot of infrastructure lying idle. At the same time, when we had high load, we were not able to scale up quickly.
There was too much patching that happened, and every time we had to patch something it became a challenge. There were versioning issues with operating systems versus Java and other technologies we were using. That is why we moved to containerization, where we defined what operating system we need, what Java version we need, and what steps we want to do. Containerization helped us create that one unit we wanted to deploy. Red Hat OpenShift helped us with managing scaling up and scaling down.
Because it was centrally managed in our company, many metrics that we had to write code for were available out of the box, including utilization, CPU utilization, memory, and similar metrics. We performed multiple transformations from physical servers to Red Hat OpenShift, and some from virtual servers to Red Hat OpenShift.
The OC utility tool is something we use very often for replication, replica sets, and config maps for managing all environments and secrets. This is very useful for us. Routing is another beneficial feature we get, so we do not need to manage or do too many things for load balancing.
What needs improvement?
Currently, one of the biggest challenges we face is with services and jobs. For spawning batches, although it has crons, it is not easy to integrate with enterprise systems such as Autosys. The entire company uses Autosys, but we are not able to integrate it effectively.
We need intermediate servers to run OC utility commands and initiate the cron job. We have to do a lot of modifications to ensure our batches work properly. With physical or virtual servers, even in AWS, we are able to write and manage multiple jobs. Managing batches in Red Hat OpenShift has been a significant challenge.
Integrating third parties is a challenge with Red Hat OpenShift. For example, with Elasticsearch, onboarding itself was difficult, running file beats and dealing with routing issues. It is not straightforward, especially since we have some components in AWS as. AWS has many capabilities that come out of the box and are easier to work with compared to Red Hat OpenShift.
Red Hat OpenShift's biggest disadvantage is they do not provide any private cloud setup where we can host on our site using their services. The main reason we went with Red Hat OpenShift was because it is a private cloud, and we have regulatory requirements that prevent us from using public cloud.
What was my experience with deployment of the solution?
The main reason we went with Red Hat OpenShift was because it is a private cloud, and we have regulatory requirements that prevent us from using public cloud. Red Hat OpenShift's biggest disadvantage is they do not provide any private cloud setup where we can host on our site using their services. For the use cases we dealt with, we have not seen much challenge with AWS. It has been better for us, but due to our requirement of being on private cloud for some applications, we are using Red Hat OpenShift.
What do I think about the stability of the solution?
We do not have any AI products at this time.
What do I think about the scalability of the solution?
We have certain applications on-prem on physical servers, some on Windows and some on Linux. We had requirements where every time we had to manage extra load, we had to spawn a new Tomcat node. Scaling was one of the issues we were facing, and every time we had to scale up, it was a challenge. We had to procure infrastructure and do extensive configuration and setup for new instance launches. Once set up, scaling down was also a challenge as we did not always reduce capacity when not needed. When we did not have much traffic, we still had substantial infrastructure sitting idle. Simultaneously, during high load periods, we were not able to scale up quickly.
How are customer service and support?
We have support available, but we never had to use it because we have our own internal teams who provide support. We have not encountered any issue where we had to reach out to Red Hat.
How would you rate customer service and support?
Neutral
How was the initial setup?
It is not difficult to onboard onto Red Hat OpenShift. Once you understand deployment configs, configs, replica sets, the basic components, routes and all, it is straightforward to onboard an application there. This applies mainly to services. Beyond that, it becomes challenging. We have not tried too many things because we struggled with batches. Getting things up and running in AWS, such as Kafka and Elasticsearch, is much easier than doing it on Red Hat OpenShift.
What was our ROI?
It is cost-effective. The only consideration is that you have to use it wisely. Use only what you need because it is not very difficult to add resources. It is always advisable to get the bare minimum that you need, and then add more when necessary. When you do not need the services, bring them down so you are not unnecessarily using compute resources. If you use it efficiently, then it is beneficial, which is applicable to any cloud platform.
What other advice do I have?
If you are dealing with services and need private cloud, go for Red Hat OpenShift. Regarding cost, if you compare to public cloud platforms, it is cheaper. If you are mostly on the services side and need private cloud, Red Hat OpenShift should be the solution. The overall rating is six out of ten, as it is not seen as a complete solution, but rather as a solution only for services. For other requirements such as integrations or batches, other cloud providers might be more suitable.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Enables seamless workload management and supports enterprise-grade integration
What is our primary use case?
Our primary use case for Red Hat OpenShift involves leveraging its container orchestration platform to enhance application modernization efforts. We host containerized applications and integrate GPU capabilities for optimized deployment of AI workloads.
How has it helped my organization?
Simplifies transitioning from legacy systems to containerized environments, enabling better scalability and flexibility.
Provides GPU integration and infrastructure that support the deployment and scaling of data-intensive AI workloads.
Accelerates delivery pipelines with robust CI/CD features, helping teams bring applications to market faster.
What is most valuable?
Scalability and High Availability: OpenShift makes it easy to scale applications horizontally or vertically based on demand. Its high-availability capabilities ensure reliability and minimize downtime.
Built-in Security Features: Enhanced security tools like role-based access control (RBAC), network segmentation, and image vulnerability scans protect containerized applications.
Operator Framework: This simplifies the management of Kubernetes applications, automating tasks like installation, upgrades, and maintenance.
What needs improvement?
Simplified Networking: While OpenShift has advanced networking features, simplifying configurations for complex setups could make it more accessible to users with varying expertise levels
Resource Management Visibility: Improving the display of limits and quotas issues can help developers better manage resources and avoid bottlenecks.
Availability and capacity reporting
For how long have I used the solution?
We have approximately two years of experience with Red Hat OpenShift.
What do I think about the stability of the solution?
Red Hat OpenShift is a stable solution.
What do I think about the scalability of the solution?
I would rate the scalability of Red Hat OpenShift as an eight or nine out of ten. The platform has shown significant improvement with each new version, adding valuable features while making it easy to scale by adding or removing worker nodes and storage.
How are customer service and support?
Red Hat's technical support is good, and I would rate it a nine out of ten.
How would you rate customer service and support?
Positive
What about the implementation team?
We provide a range of services, acting as implementers, integrators, and partners with Red Hat OpenShift.
What's my experience with pricing, setup cost, and licensing?
Red Hat OpenShift has a high price, and the licensing model can be prohibitive for smaller customers. Initially, licensing was per CPU, with a memory cap, but the price has doubled, making it difficult to justify for clients with smaller compute needs.
Which other solutions did I evaluate?
Not tested any other solution
What other advice do I have?
Overall, I would rate Red Hat OpenShift a nine out of ten. Despite the higher price and needed improvements, OpenShift is an enterprise-grade solution that meets most business needs. I would rate the overall solution a 9 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Migration success with improved security and integration features
What is our primary use case?
I used OpenShift for the enterprise service cost system of a bank. We completed the migration of the bank's core banking system using OpenShift as the infrastructure. OpenShift acts as an orchestration platform and is used as our private cloud.
What is most valuable?
OpenShift is a spin-off of Kubernetes, built on top of Kubernetes. It has features that enhance security, ease of deployment, and service exposure compared to Kubernetes. It also provides good integration with GitOps and ArgoCD.
Additionally, OpenShift offers an easy-to-use graphical user interface for cluster management, making it more accessible for administrators.
What needs improvement?
I had to frequently upgrade my cluster due to OpenShift's rolling updates every six months, which I found to be excessive. Making updates a yearly occurrence could be beneficial. In terms of self-service for developers, there is room for improvement. The removal of Grafana and HPA from monitoring caused some issues. Observability could be more robust.
For how long have I used the solution?
I've been working with OpenShift for four years.
What do I think about the stability of the solution?
OpenShift is very stable. I've had my cluster running for over four years, with issues caused more by poor monitoring or user error rather than the product itself.
What do I think about the scalability of the solution?
OpenShift is highly scalable, allowing us to manage thousands of pods effectively. We've implemented features like Horizontal Pod Autoscaling to adapt based on demand and integrated with F5 for high availability.
How are customer service and support?
Red Hat's technical support is responsive and effective. I had 50 to 59 support cases, many of which were resolved quickly depending on the urgency and expertise needed.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We moved from a legacy system to OpenShift due to its stability and capabilities provided by being backed by Red Hat.
How was the initial setup?
The initial setup was straightforward, especially on the cloud where it was set up quickly. The on-premises setup was more challenging due to additional configurations required.
What about the implementation team?
We handled the implementation internally with our team, which consisted of three engineers managing the analytics environment.
What was our ROI?
Moving to OpenShift resulted in increased system stability and reduced downtime, which contributed to operational efficiency. Although it increased costs, it helped modernize our infrastructure.
What's my experience with pricing, setup cost, and licensing?
The pricing for OpenShift includes support and licensing, which costs approximately $400.
Which other solutions did I evaluate?
We did not evaluate any other options aside from our legacy system before choosing OpenShift.
What other advice do I have?
If you have the skill and experience, Kubernetes can be used in production. OpenShift provides extra coverage in terms of security and management. Have a disaster recovery plan due to frequent updates.
I rate OpenShift at nine out of ten.
Which deployment model are you using for this solution?
Automation boosts load management with promising growth in application modernization
What is our primary use case?
The main goal is the modernization of our applications. We have a few applications running on mainframes, which increase costs. We aim to modernize them on containers and microservices. We are shifting towards Kubernetes or Docker. As an enterprise client, the best solution is Red Hat OpenShift paired with support from Red Hat.
What is most valuable?
A valuable feature of Red Hat OpenShift is its ability to handle increased loads by automatically adding nodes. This automation impresses us and benefits us in managing loads on applications.
Although we have just started the transition and are moving slowly, OpenShift has been helpful in modernizing our applications, and it is a positive step forward.
What needs improvement?
The GUI could have more capabilities, particularly around virtualization. Some features are missing, such as storage migrations, when compared with VMware.
As we use both Red Hat virtualization and OpenShift together, differentiating between them becomes challenging. We should aim to include VMware-like capabilities to be competitive, especially considering cost factors.
For how long have I used the solution?
I have been working with OpenShift for a year now.
What do I think about the stability of the solution?
Right now, I would rate the stability of OpenShift as eight out of ten. It performs well under load, providing the desired output.
What do I think about the scalability of the solution?
Red Hat OpenShift scales excellently, with a rating of ten out of ten. It allows for scaling as much as needed, which is a significant advantage.
How are customer service and support?
We are currently dealing with both local support and Red Hat support, and they have been amazing.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were a VMware house for a long time, about ten to 15 years. However, the cost for VMware skyrocketed, making it hard to continue using it.
How was the initial setup?
The initial setup is complex.
What's my experience with pricing, setup cost, and licensing?
The cost is a crucial factor, particularly with licensing. As things evolve, companies increasingly focus on cost-effectiveness.
Which other solutions did I evaluate?
Kubernetes, as an open-source option, is a significant competitor, particularly for those dealing with cost concerns.
What other advice do I have?
I would rate OpenShift nine out of ten overall.
It is suitable for any company, regardless of size. Smaller companies may opt for open-source solutions like Kubernetes. However, OpenShift offers comprehensive support, which is appealing to enterprise clients.
Seamlessly monitor microservices with streamlined DevOps capabilities
What is our primary use case?
We use it for container orchestration. Some customers don't need to go with the coordinated open source as they need a more enterprise solution, so we use OpenShift. We mainly use it to host IBM CloudSec. We are working with CloudSec for integration, CloudSec for automation, and as a prerequisite for them, they need an OpenShift.
How has it helped my organization?
With OpenShift, it gives me the ability and capability to monitor all my microservices and all my containers using its integrated monitoring. Its horizontal pod scaling is more efficient than the one used in Kubernetes.
What is most valuable?
Most benefit from it, however, I work with Kubernetes, and installing Vanilla Kubernetes is easy. That said, it introduces many tools that need to be set up individually. OpenShift comes ready out of the box, with all tools installed and configured. Red Hat certifies and confirms that all the components are compatible with each other.
OpenShift's superior dashboard is a notable strength, especially when compared to Kubernetes. The integrated DevOps capabilities, such as pipelines and the container registry, are extremely beneficial.
Additionally, its capability to monitor microservices and containers with integrated tools like Prometheus is a major advantage. The horizontal pod scaling exceeds the scalability features I found in Kubernetes.
What needs improvement?
OpenShift requires a very expensive and complex infrastructure. If I have a Kubernetes cluster with one master and three workers, to apply the same configuration in OpenShift, I need about three masters, three infra, and three workers.
It uses around double the resources of vanilla Kubernetes. Also, learning OpenShift requires complex infrastructure, needing vCenter integration, more advanced answers, active directory, and more expensive hardware. These demands can deter people from learning OpenShift.
For how long have I used the solution?
I have been working with Red Hat OpenShift for about four years now.
What do I think about the stability of the solution?
OpenShift is stable but comes at the cost of a very expensive infrastructure. It provides better performance yet requires more resources compared to vanilla Kubernetes.
What do I think about the scalability of the solution?
OpenShift's horizontal pod scaling is more effective and efficient than that used in Kubernetes, making it a superior choice for scalability.
How are customer service and support?
We have dealt with many cases with Red Hat support, and while they eventually solve issues, it sometimes takes them a long time to reach a resolution, particularly with complex matters related to IBM Cloud. We have rated their support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used Vanilla Kubernetes, VMware Kubernetes, etc., before. OpenShift is the more powerful and supported solution between them.
How was the initial setup?
The setup involves creating a configuration file called 'install-config.' After providing necessary parameters such as vCenter's URL, username, and password, an Ignition file is generated. A virtual machine is then created from an OVA file with attached parameters.
Although the process is still somewhat complex due to user-provisioned infrastructure, OpenShift offers a simpler installer-provided infrastructure. We chose user-provided because it offers more control over our environment.
What was our ROI?
With OpenShift combined with IBM Cloud App integration, I can spin an integration server in a second as compared to traditional methods, which could take days or weeks.
What's my experience with pricing, setup cost, and licensing?
The cost of OpenShift is very high, particularly with the OpenShift Plus package, which includes many products and services. While I know it's expensive, I do not have the specific numbers.
Which other solutions did I evaluate?
I have used Vanilla Kubernetes, VMware Kubernetes, etc., before. OpenShift has proven to be better.
What other advice do I have?
I recommend having a solid understanding of Kubernetes before transitioning to OpenShift as it is based on Kubernetes. Without this knowledge, managing and maintaining OpenShift can be a nightmare.
I rate OpenShift as a nine point nine out of ten. I suggest considering the necessary infrastructure and related costs before adopting OpenShift.
Which deployment model are you using for this solution?
Containerized applications scale efficiently and has flexible pricing
What is our primary use case?
We are building an application that is a containerized application, and we are using Red Hat OpenShift for that application.
What is most valuable?
The concept of containers and scaling on demand is a feature I appreciate the most about Red Hat OpenShift.
Our solutions can easily scale to any number of users or requests if we are running on the cloud. The cloud also supports the pay-as-you-go model, so scalability is the biggest benefit.
What needs improvement?
They could work on the pricing model, making it more flexible and possibly lower.
For how long have I used the solution?
It has been almost one and a half years, maybe a little more.
What do I think about the stability of the solution?
I would rate the stability somewhere around eight to nine out of ten. It is very stable.
What do I think about the scalability of the solution?
It is easy to scale Red Hat OpenShift. The on-demand provisioning of pods and auto-scaling, whether horizontal or vertical, is the best part.
How are customer service and support?
I have been pretty happy in the past with getting support from Red Hat. We haven't had many cases regarding the support for OpenShift, however, we opened a couple of tickets, and they were satisfactorily answered.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have also used the VMware environment in our setup.
How was the initial setup?
I would say the initial setup is not very complex, but moderately complex, similar to other containerized platforms like Kubernetes. Compared to what we are used to running, such as other virtualization platforms like VMware, it is moderately complex.
What's my experience with pricing, setup cost, and licensing?
Red Hat can improve on the pricing part by making it more flexible and possibly on the lower side.
Which other solutions did I evaluate?
For the very basic features, I can compare it with VMware Tanzu as we are running a basic setup at the moment.
What other advice do I have?
I rate Red Hat OpenShift somewhere around eight out of ten.
AI integration sounds like a good idea as AI is the future, and a lot of products in the market are benefiting from AI integration.
Which deployment model are you using for this solution?
Faster time to market and vendor flexibility with room for smoother application deployments
What is our primary use case?
We help some operators implement the container platform. Some of the operators use other software, such as VMware or Whitestack. Our focus is on pushing Red Hat products. We also use OpenShift for containerized applications in IT and networks, including applications like My Mobistar, My Carlos, and Smart Wi-Fi.
How has it helped my organization?
The solution primarily benefits our organization by reducing time to market, avoiding vendor lock-in, and facilitating multi-cloud environments. These capabilities allow us to leverage various cloud providers and integrate seamlessly between on-premise and public cloud solutions.
What is most valuable?
Valuable features include time to market, avoiding vendor lock-in, and the ease of working in a multi-cloud environment. This flexibility allows the use of multiple cloud platforms such as AWS, Microsoft, Google, and IBM.
What needs improvement?
The speed of deploying new applications can be improved. Additionally, enhancing the process for changing to DevOps models from Waterfall workflows would be beneficial. There are issues with capacity planning and lifecycle management that need to be addressed, particularly in avoiding problems due to congestion or misunderstanding between software factories and Red Hat experts.
For how long have I used the solution?
I have been using OpenShift for more than three years.
What do I think about the stability of the solution?
In general, customers are very happy with the stability of the solution. In Argentina, the main three operators are using OpenShift and find the stability to be quite good.
What do I think about the scalability of the solution?
All customers are very happy with the scalability of OpenShift. The main three operators in Argentina use OpenShift, and they find the stability quite good, contributing to its scalability.
How are customer service and support?
Customer service is effective, particularly with the TAM (Technical Account Manager) service, which includes highly experienced personnel. Operators are very happy with the TAM services.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is moderately complex. While it is not extremely difficult, operators typically require assistance from Red Hat experts.
What about the implementation team?
Operators usually need the help of Red Hat experts during the setup phase.
What's my experience with pricing, setup cost, and licensing?
I don't have detailed knowledge about the setup costs or ROI. However, I know it is cheaper than some other platforms.
What other advice do I have?
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Robust platform with valuable automation capabilities
What is our primary use case?
We use the product primarily for CI/CD activities across different platforms using Argo CD and Tekton to deliver applications.
What needs improvement?
The platform's documentation could be more comprehensive to cover the full spectrum of user needs. Sometimes, achieving specific goals is challenging due to a lack of detailed guidance.
For how long have I used the solution?
I've been using Red Hat OpenShift for about six months.
What do I think about the stability of the solution?
I would rate the product stability as an eight.
What do I think about the scalability of the solution?
The platform is scalable.
How was the initial setup?
I'm not directly involved in the deployment process, but from what I've observed, it seems manageable.
What other advice do I have?
I would recommend Red Hat OpenShift, especially for its automation capabilities. It's a solid platform, backed by reputable companies like IBM, ensuring stability and security.
I rate it an eight.
Used for runtime or application migration, transitioning from classic application servers
What is our primary use case?
We use Red Hat OpenShift for runtime or application migration, transitioning from classic application servers and configuration restore machines.
What is most valuable?
The solution offers ease with which we can define how to run applications and configure them. It's much more convenient than creating a virtual machine and configuring application servers, making the process faster and simpler.
What needs improvement?
There are some features regarding English and communication. This refers to external communication points to and from the OpenShift cluster. However, there are limitations due to the cluster's setup.
There are configuration problem, but we managed to find a workaround. Now, we're waiting for Red Hat to address it as a patch. In the meantime, we're using the workaround and are somewhat satisfied. Dealing with just one issue was unexpected, but it did take longer.
What do I think about the scalability of the solution?
The solution is highly scalable. This is a key feature that led us to transition from classic legacy applications to OpenShift because adding more nodes and scaling applications is straightforward. However, it's important to note that applications need to be designed to support this scalability.
From an external perspective, it's accessible via the OpenShift Internet. Some services require authentication for users, while others are available to non-authenticated users. t can handle anywhere from ten thousand to one hundred thousand users. I rate it a ten out of ten.
How are customer service and support?
We don't have a huge number of ticket.
How was the initial setup?
The initial setup is complex as you need to know the steps. You can design the configuration of the cluster because it comprises various nodes, including infrastructure nodes, control points, and workers. You need to understand how to set up these basic components of the cluster and address persistent volume challenges to ensure they function properly.
What's my experience with pricing, setup cost, and licensing?
The product comes with annual subscription. I rate the solution’s pricing an eight out of ten.
What other advice do I have?
The automation capabilities are straightforward. The tools are designed from the ground up to facilitate automation processes, making it increasingly comfortable to create CI/CD automation processes
One piece of advice is not to be stuck in old ways of thinking because you may need to transition to different types of work. Once you make this shift, you'll find that it's easier than it was in the past.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Significantly enhanced and streamlined our organization's application development and deployment processes
What is our primary use case?
I'm currently engaged in developing containerized microservices applications, managing thirteen modules within an OpenShift environment. These modules collectively handle automated payment processes for various services. My role involves closely monitoring these modules on OpenShift, ensuring optimal resource allocation such as storage and CPU usage. Additionally, I'm tasked with implementing solutions for scenarios of resource overutilization, including autoscaling capabilities to accommodate high traffic periods efficiently. I also focus on scaling down resources during low-traffic periods to optimize cost and performance.
How has it helped my organization?
OpenShift has significantly enhanced and streamlined our organization's application development and deployment processes. It offers more than just Kubernetes clusters, providing additional features like the Dashboard, which greatly simplifies tasks for developers. Moreover, OpenShift adds an extra layer of security, ensuring that applications run securely with features like hashing upgrades.
It offers a vast repository of images and tools tailored for deployment and application development. This rich ecosystem makes deployment and performance optimization much easier compared to our previous methods. Additionally, by opting for OpenShift, we gain access to comprehensive support from their expert team.
It streamlines our development and deployment processes through automation. From development to deployment, all processes are automated, providing efficiency and productivity gains. Developers can submit their changes for approval, and once approved, the deployment to production can proceed without requiring manual intervention. This streamlined workflow not only makes the process easier but also enhances productivity across the team.
The integration capabilities of OpenShift with other platforms and services have greatly enhanced our workflow. When you opt for OpenShift, whether through a subscription or by installing it on your servers, you gain access to a comprehensive support system provided by Red Hat. OpenShift features a marketplace with a wide array of operators, facilitating seamless integration and deployment of various services. For instance, popular services like Elasticsearch can be easily integrated into the cluster directly from the user interface and dashboard, making the installation process much simpler and more user-friendly.
The broad support for multiple languages and frameworks in OpenShift has positively impacted the productivity of our development teams. We've observed significant improvements in our tools and team collaboration since adopting this platform. As we continue to enhance our processes, it's evident that most of our development team members are actively engaged and contributing, particularly our dedicated engineers and architects.
When comparing the efficiency of OpenShift Container Orchestration to other solutions we've considered, such as Kubernetes, we find that OpenShift aligns well with our existing architecture and team structure. Our approach resembles the architecture of OpenShift, with a team leader overseeing multiple workers.
What is most valuable?
One of the most valuable features of OpenShift for our operations is its auto-scaling capability. This feature is crucial for handling high loads or traffic spikes in our applications. With OpenShift, we have the flexibility to scale our applications up or down as needed, providing a significant benefit to our operations.
OpenShift offers robust tools for monitoring application traffic, allowing us to analyze client requests and other business-related metrics. This enables us to effectively manage our applications and make informed decisions to optimize performance.
What needs improvement?
An enhancement to consider for the future might involve incorporating a comprehensive solution for CI/CD tailored specifically for OpenShift.
For how long have I used the solution?
I have been working with it for three years.
What do I think about the stability of the solution?
I would rate its stability abilities eight out of ten.
What do I think about the scalability of the solution?
I would rate its scalability capabilities seven out of ten. More than three thousand users use it daily.
How are customer service and support?
We are experiencing dissatisfaction with the technical support as we often receive delayed responses when raising questions. I would rate it five out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously worked with Kubernetes cluster, but we switched to using OpenShift, as advised by our architect. This change is aimed at achieving greater scalability and stability for our product, as we've encountered challenges with our setup at the time.
How was the initial setup?
The initial setup was relatively straightforward.
What about the implementation team?
We manually installed the deployment three months ago, utilizing grid protection systems. I have been handling both development and production environments. In the development phase, I build deployments from scratch, while for production, I collaborate with another vendor. I manage all steps of installation and ensure smooth migration to the production environment.
What's my experience with pricing, setup cost, and licensing?
The cost is quite high. I would rate it eight out of ten.
What other advice do I have?
Overall, I would rate it seven out of ten.