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Airtable

Airtable

Reviews from AWS customer

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External reviews

3,163 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Entertainment

airtable review

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
it helps me track everything exactly how i want to.
What do you dislike about the product?
the mobile app's layout is not my favorite.
What problems is the product solving and how is that benefiting you?
tracking 100s of deals simultaneously.


    Jon S.

Excellent help for a sometime complicated product

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
I rerally enjoy how flexible the product is for a number of cases, and how often Airtable keep adding functionality.
What do you dislike about the product?
The lerning curve is steep! After using it for a few years, I still feel as though I have trouble remmebering how simple things work under the hood.
What problems is the product solving and how is that benefiting you?
The best things that Airtable does for us is automating a number of input/output types of tasks.


    Tiffany F.

Flexible platform thst works for our whole team, but some challenges.

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
AirTable is a valuable flexible tool that can pretty much be anything you want it to be. However the learning curve is kind of steep and in order to successfully use it across departments, everyone needs to commit to learning how to use it properly.
At the enterprise level, the 1 on 1 support is wonderful, and the templates are great starting points for most needs.
Additionally, there are reduced pricing for NPO organizations.
What do you dislike about the product?
Permissions is tricky, and your cost can kind of skyrocket unexpectedly if you don't watch how things are shared.. still don't know how to besr address this, unfortunately!
What problems is the product solving and how is that benefiting you?
AirTable helps our team to stay on the same page and work with the same datasets.


    Non-Profit Organization Management

I've been waiting years for a tool like Airtable

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
If you're a person who likes to keep track of things, Airtable is an essential part of your tech toolbox. It's fast and easy to create simple databases, and it's possible with time and effort to build complex databases. The automations enable you to notify anyone you need or move records thru a workflow.
What do you dislike about the product?
It's not always as well documented as possible. The support forum usually has an answer to my question, but it often takes a couple clicks to find it. Be patient and persistent to find the guidance you need.
What problems is the product solving and how is that benefiting you?
For discrete mini projects, it's more practical than using a full on project management tool. For our biggest dataset we need to manage, it enables complex data management and analysis.


    Political Organization

Great calendaring and PM tool, but permissions issues

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
We love the ability to display individual items both in a calander format and as a spreadsheet, so that our users can adjust for preference or use case. It's great how customizable the tool is so we can build out different data sets for different bodies of work, and make them talk to eachother when needed.

Particularly useful is that we can create very simple forms allowing our non-technical colleagues to submit tickets without requiring them to have Airtable accounts and learn the system.
What do you dislike about the product?
While understanding the basics of Airtable is quick, we've found the learning curve steepens quickly. We've had trouble understanding (and conveying to new hires) the ways that various bases and interfaces interact with eachother, and had issues with the new automations system being glitchy.

The largest problem we've had has to do with user permissions. We have a lot of confidential projects, and we often need other teams to know when something is going to go live, but not the details of what it is. Airtable doesn't provide good systems for layered permissions, which has means using outside systems for that part of our work.
What problems is the product solving and how is that benefiting you?
Sharable calandering has been the biggest benefit for us, followed by closely tracking approvals. There's also a ton of appriciation of being able to see the same info in different formats depending how you prefer to organize yourself.


    John C.

Extremely Flexible Software for Sales/Marketing and Operations

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
Airtable is essential to my business operations and marketing. It has become an indispensible tool that I use daily, and the team uses it without even realizing it's another application. The sky is the limit when it comes to creating an application. The automations and integrations with Zapier and its built-in email system gave us the ability to automate importing business opportunities, sending notifications to opportunity owners for important pre-contract milestones and send digests for proposal tracking. Additionally, we use it in projects to perform data audits, comparisons, and custom statistics for performance metrics. The dashboards that we build can be used to create easy-to-understand visuals for interactive end products that we can provide as deliverables to clients.
What do you dislike about the product?
-Userbase can grow subscription costs pretty significantly if you're not tightly managing permissions
-pasting large volumes of data is sometimes not possible
-the charts/dashboards on the interface could use more advanced features (like grouping at the chart level without having to change the underlying data
-Could use more options in dashboards like heatmaps
-could use export options for graphs for reports or a vizzlo integration
-could use more document import/extension reading capabilities to enrich fields.
I wouldn't say I dislike much about Airtable. What it does already is pretty amazing, and I see a ton of possibilities in the future.
What problems is the product solving and how is that benefiting you?
A lot of CRMs and data management platforms contain features that need to be customized to fit the use case. For our firm, we only build what we need when the need arises. It sounds complicated to build your solution yourself, but in reality if you know how to get the data you need to work with and you understand basic Excel, you can get Airtable to perform application functions without ever knowing how to code.


    Hospitality

Versatile for Small Teams but Needs Better Enterprise Support

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
I like that you can get as much out of Airtable as you're willing to put in. Airtable offers some starter templates and workflows that are easy to use with little experience but once you have more experience and knowledge, you can create your own complex automations, workflows, and systems.
What do you dislike about the product?
Airtable is struggling to stay up to date with enterprise customer needs; it's still so focused on individual or small team usage which means there are admin limitations and gaps in governance. It can be difficult if you're learning the tool and doing setup at the same time.
What problems is the product solving and how is that benefiting you?
I use Airtable for cloud-based, central source of truth across projects. It supports workflows like project management, campaign management, asset management, content calendars, budget tracking, and performance dashboards.


    Natalie K.

Airtable: Powerful App with Integrations with a Few Limitations

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
I’ve been using Airtable for a while now, and I absolutely love it! The integrations are fantastic—seamlessly connecting with tools I use daily like Google Drive, Slack, and Zapier, which helps streamline my workflows. One of the best features is how easily I can link records across different tables. This makes tracking related information incredibly efficient without duplication.

Another standout feature is the ability to create custom interfaces. It allows me to tailor the user experience to fit my specific needs, making data management much more intuitive. Overall, Airtable is a powerful, flexible platform that’s both user-friendly and robust enough for complex projects.
What do you dislike about the product?
One downside is that I can’t create filters in certain interfaces, which can be a bit limiting when trying to narrow down data. It would be great if Airtable could improve this functionality.
What problems is the product solving and how is that benefiting you?
Data organization and collabortion. Great integrations with other tools. Also for team collaboration.


    Jesse V.

A Powerful tool for small and large businesses, with some room for enhancement

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
I love how intuitive Airtable is. From the start it is easy to get set-up, and in a short time, more use-cases become evident. Airtable has integrations (either directly or via 3rd party tools like Zapier / Make) with nearly everything.
What do you dislike about the product?
Airtable tries to bridge the gap between a spreadsheet and a database. It's ease-of-use approach comes at the cost of some basic database functionality, such as being able to pull data from linked tables (you have to add lookups, which makes tables bloated at scale). In addition, Interfaces lack a robust way of customizing visibility/editability based on group-level permissions, meaning multiple interfaces need to be created, and maintenance becomes time-consuming.
What problems is the product solving and how is that benefiting you?
Airtable allows us to track vendor relationships, contracts, and quotes for large projects - as well as budgeting and approval flows for those projects.


    Research

Data Collection & Organization at its finest

  • October 23, 2024
  • Review provided by G2

What do you like best about the product?
My favourite aspect of AirTable is how easy it is to create basic questionnaires and organize responses. The different views that I create to organize data for different audiences is convenient.
What do you dislike about the product?
There's a bit of troubleshooting required to properly understand AirTable. It's not a flaw of the program that can be fixed, but to become proficient with AirTable, you have to practice doing a variety of tasks which can be tedius.
What problems is the product solving and how is that benefiting you?
AirTable helps me create a centralized database for my organizations clientele. This centralized database is easy to navigate and use as a visually appealing spreadsheet at its worst, and intuitive CRM at its finest.