What do you like best about the product?

Airtable's user experience is incredibly intuitive. As someone who has no experience with database management outside of basic excel functions in the past, I was able to implement Airtable in my work processes with very little training (all of which came, free, from their tutorials and guides). I also really appreciate that the platform can be used to integrate data collection, data management, project management, event management, and other important functions into one place and streamlined process--I am able to use one platform for so many different necessary parts of my role, and all of them work better than the multiple separate platforms I was using before.
I'm also really grateful for the support we've received from the Airtable team. Most of my office now uses Airtable as a daily tool, and that's in large part because of the help we've received from the Airtable staff.

What do you dislike about the product?

I'm struggling with some of the interfaces, and how to get them to be utilized by people outside of my organization. I really appreciate the new feature that rolled out where many interface types can be made publically visible, but I would love to be able to have a view-only link to an interface in the same way I can have a view-only link to a table view where someone isn't required to make an Airtable account in order to see it. I know that works with some interface types now but not all.
I'm also a little baffled by the three different form types, and how they all function differently and are located in different places. I feel like some clarity is needed about the purpose of having three types of forms (form view of a table, form within an interface, and "form" outright). All of them have different quirks, many of which feel like should be aligned across types, and yet aren't.

What problems is the product solving and how is that benefiting you?

I have several major projects in my role at a large research university, and all of them benefit from Airtable:
1. I coordinate a 10-year old fellowship program, and I have a decade of records and information about the program, its applicants and members, their work within the program, and their impacts on our community after they complete it. With Airtable I'm able to track all of that in one place, which means I always know where to go to find what I need, and it also means that I can create reports/interfaces for the fellows that give them snapshots of their particpation in the program over time. Since some of the folks have been involved for literally a decade they have had lots of engagement with many roles in the program, and before we moved all of this data to airtable I would have to recall things from memory or look each type of role up by person and year in our cloud storage. This has made the process easier, more accurate, and more helpful for the fellows themselves.
2. I organize several large-scale, complex events and programs for faculty, and using Airtable has made that process so much easier. I can have everything from project/task management to sign-ups and attendance lists to logistics planning all in one place, and because of the ease of synching and tables and linking fields, I can do virtually no copying and pasting throughout that process. I used to have so many spreadsheets for each event, and have to transfer so much information from one to another each time...and now that isn't a problem anymore. I can also use the same base each year and just update the years on the new records, so that I can more easily track data over time and have far more useful assessments of my programs. This has transformed my assessment processes and I'm really excited to see how that continues to grow.
3. We are implementing Airtable in our center's annual planning processes for the first time this year, and we've already benefitted so much. We are able to collect information more easily from each of our staff members about their plans and needs, and then the appropriate teams are able to easily gather their own annual lists of work from that collection more accurately than before. We're just starting to play around with automations to make this process even more streamlined and seamless, and I know by next summer's annual planning we'll have something even better put into place.

What do you like best about the product?

I like that Airtable allows me to keep data streamlined while creating simple dashboards. It's user-friendly, even for non-tech savvy team members, which makes it easy to use without overwhelming complexity. The ability to connect separate sheets through linked tables is especially helpful in preventing duplicative data and reducing the need to update multiple sheets manually. Several staff members use the system daily, and others look at least once a week to log engagements and identify lists for outreach. It's been easy to rollout to the team. Finally, the user community is very helpful!

What do you dislike about the product?

I wish Airtable had more advanced dashboard functionality, especially for more complex visualizations, similar to what you’d find in tools like Tableau or Looker Studio. Additionally, the formulas in Airtable don’t align well with Excel, which limits some functionality. I’d also appreciate more transparency around the use of data through third-party apps and clearer privacy policies.

What problems is the product solving and how is that benefiting you?

Airtable is solving the problem of data inaccuracy and accessibility. Since it's user-friendly, staff are much more likely to use it compared to our old system, which means our data is now more accurate and up-to-date. With public views and integrations, our community members can easily update their own information, helping us avoid outdated contact info. We’ve also set up a sync, so when people update their details in Airtable, our primary email database is updated automatically, and contacts are properly coded. This automation has saved me hours of manual updates, making the whole process much more efficient.

What do you like best about the product?

Airtable has a great, easy to use interface. It has helped us automate/manage complex media plans. I am much more familiar with spreadsheets than databases and this has helped me create useful databases with little programming knowledge. I use Airtable daily and rely on it as a main tool for my work.

What do you dislike about the product?

The Page Designer app is severely lacking and makes creating documents to export, such as invoices and reports, cumbersome to impossible, depending on my needs. A complete overhaul of Page Designer is desperately needed.

What problems is the product solving and how is that benefiting you?

I manage complex advertising/media plans and Airtable helps me keep everything on track and organized. It is a huge timesaver and helps me ensure accuracy and no missed deadlines.

What do you like best about the product?

Relatively intuitive information logging.

What do you dislike about the product?

Integrations and data wizardry gets a little complicated. I wish the personal user cost and features was better too.

What problems is the product solving and how is that benefiting you?

I use it both for daily task tracking / logging for reference, and project management features. Also for basic data analysis.

What do you like best about the product?

Ease of use and ability to customize for needs.

What do you dislike about the product?

Realtime data entry can be challenging for new employees, they are fearful of making errors.

What problems is the product solving and how is that benefiting you?

Great for keeping track of our contacts and related project work.

What do you like best about the product?

Airtable allows users with little technical background to navigate and create bases at ease while allowing more technical users the ability to develop and integrate scripts to data + project workflows. The built-in apps and third-party data syncs have been incredibly helpful in filling in process gaps. The Airtable community has been fantastic at providing creative solutions for intricate problems and the customer support is quick.

What do you dislike about the product?

Airtable interface is not as robust as it could be.

What problems is the product solving and how is that benefiting you?

Creating mass data manipulation using low-code functionalities that our day to day operators can use to optimize their workflows.
Organize and visualize data using different cuts for each stakeholder.

What do you like best about the product?

Airtable is amazing and super flexible. In our design agency we have used it to run collaborative workshops, write functional requirements, track bugs, and manage large-scale projects. The great thing about Airtable is that its super easy to create customized tools that support our work. It essentially replaces 4-5 other SaaS products. The other thing that jumped out us is the attention to the user experience. As a design agency that evaluates software and websites, we immediately saw that that UX has a seat at the table - kudos!

What do you dislike about the product?

There are times when I wish it allowed more Excel-like functionality. Being able to calculate and use specific cells as variables in other locations would be great.

What problems is the product solving and how is that benefiting you?

The ability to quickly create custom applications to meet project needs. It essentially replaces multiple subscription-based SaaS products.

What do you like best about the product?

I have used Airtable to help improve many business process flows and data organization. Before we implemented Airtable on our team, everyone was using different tools to manage their work, but no one knew what it was that we were doing collectively, as a team. Now, everyone has visibility into who is doing what and when it needs to occur. We've automated tasks, we've built out templates, and everyone is more efficient because of it. The effort to go from nothing to something that simplifies the complex was very little... it's easy to use, intuitive, and aligns nicely with applications that folks are already aware of and using daily.

What do you dislike about the product?

Honestly, the only downside I can think of about using Airtable is the lack of automation capabilities compared to say, Make or Zapier, but it has drastically improved over the last couple of years. Ideally I'd love to keep everything within Airtable, but, have had to utilitize Make and Zapier at times.
Other than that, there really is no downside to using Airtable.

What problems is the product solving and how is that benefiting you?

As I stated earlier, we were very disorganized as a team before implementing Airtable. Everyone had their own way of tracking tasks and projects and the right arm didn't know what the left arm was doing. Implementing Airtable has not only made us more efficient by using automations, but also to simply understand where bottlenecks occur and provide insights into our plan, tasks, strategy overall.

What do you like best about the product?

We've been able to solve a few problems across different bases within Airtable; a cross-departmental calendar system with filters that provide different views for different teams and use-cases, and a work intake process to track workloads, deadlines and status. Automations have alleviated the need for emails and centralized project status, and for each problem we wanted to solve, it was easy to find a feature that met our needs.

What do you dislike about the product?

We are still managing projects in another software, although using Airtable's timeline, filters and list features to make better sense of the work. Ideally, moving fully into Airtable would be ideal, but we manage projects at the task-level, with multiple reviews, approval and long conversations within, so the current features don't really meet our needs (and we have far too many projects happening simultaneously to adapt).

What problems is the product solving and how is that benefiting you?

We've been able to solve a few problems across different bases within Airtable; a cross-departmental calendar system with filters that provide different views for different teams and use-cases, and a work intake process to track workloads, deadlines and status. Automations have alleviated the need for emails and centralized project status, and for each problem we wanted to solve, it was easy to find a feature that met our needs.

What do you like best about the product?

Aitable provides dashboards and spreadsheets that are easy to manipulate and view whatever data you are looking for. One of the things I love most about Airtable is that they are always looking to improve. They do an incredible job of communicating with users on any updates that they make. The interefaces, which are their dashboards, are extremely user friendly to put together but also look great for external users. We utilize Airtable every day to contain all of our data for a hard money lending business, flipping business and for rentals. Airtable is completely customizable, but they also provide templates to help give you a solid starting point. If I ever have any issues with formulas or making a view or interface do what I need it to do I know customer support will get back to me in less thatn 24 hours with a solution.

What do you dislike about the product?

It is extremely easy to update fields - this is a pro and a con. We have a few users who need to update certain fields but I'm always cleaning up some of the data to make sure there aren't duplicates or blank spaces.

What problems is the product solving and how is that benefiting you?

Spreadsheets for everyone to view, dashboards for anyone to see and also easy to track where are business is at. It also has automations that we utilize to make our company more efficient.