Airtable
AirtableExternal reviews
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Great UI/UX
What do you like best about the product?
The interface is user-friendly and easy to start using.
What do you dislike about the product?
The procedure of creating email automation is a bit challenging in the beginning.
What problems is the product solving and how is that benefiting you?
Digital record makes information sharing easier. Also, prevent wrong info because of human writing.
I like the organization of Airtable
What do you like best about the product?
I like the part in one click. It goes directly to the role it belongs to.
What do you dislike about the product?
I like everything but I guess going up and down is a problem sometimes.
What problems is the product solving and how is that benefiting you?
I don't know.
I love working with Airtable
What do you like best about the product?
Synergy within the company and automation features.
What do you dislike about the product?
The fact that it doesn't have a CRM and easy follow-ups.
What problems is the product solving and how is that benefiting you?
syncronization within my team and ability to plan projects together
Sub-par customer service and expensive software
What do you like best about the product?
My company loved Airtable up until the past few months, when pricing no longer matched the level of service or software reliability. Airtable had helped my business quickly scale almost every aspect of our business while providing just the right visibility to different stakeholders. We loved the Automations add-ons, especially how easily we can connect it to services like Gmail, Slack and Dropbox, so all of our team members have timely information. However, recently we've had a lot of app connection issues and billing issues. Despite weeks of follow-up with Airtable, the software issues were never addressed in a timely manner; and in the most important issue (which resulted in $7,000 in sudden unauthorized charges to our credit card), we were scolded by the customer service team for requesting a timely update and then ignored completely despite multiple tickets filed. We've been moving most of our automations out of Airtable now and are evaluating software that can scale with us in a more cost-effective and stable way.
What do you dislike about the product?
Lack of follow-up from Support and the general "we're drowning over here!" tone that comes across whenever we do get a response. It does not provide confidence that this is a platform that can scale with our business.
What problems is the product solving and how is that benefiting you?
We use Airtable to consolidate information from a ton of different sources -- clients, vendors, invoicing systems, internal reports. Its filtering tools are very powerful and help us to create views of the information specific to each team members' needs. Especially with some team members in-person and others remote, Airtable keeps us all on the same page.
All Inclusive Data
What do you like best about the product?
I like that all of our Operations, Revenue, and Promotions data can be kept in one place.
What do you dislike about the product?
There isn't much we don't like, this has been a great tool!
What problems is the product solving and how is that benefiting you?
We keep our financial information, customer service records, department projects as well as meeting information on separate bases. There is much more than that, but that names a few.
The most versatile tool there is
What do you like best about the product?
The amount of things you can achieve is limitless
What do you dislike about the product?
Too much choice sometimes and not always knowing what to do
What problems is the product solving and how is that benefiting you?
Creating tables we can embed on our website
The most flexible and useful digital tool
What do you like best about the product?
Airtable is extremely easy to use, has so many use cases, I use it as regular database, forms, even creating simple landings
What do you dislike about the product?
I wish more features were available for free accounts
What problems is the product solving and how is that benefiting you?
On-cloud database management, it can generate several different views, is easy to share with others and to have my data available whenever and wherever I need it
Love the customizability!
What do you like best about the product?
Customer service is fantastic, and I love the constant update of new features. I really feel they take their customers' feedback seriously. I brought Airtable over from my previously organization because I love the tool!
What do you dislike about the product?
I really wish I could share a base and give external folks editing privileges without making them billable collaborators. We've had to add a 3rd party tool for that.
What problems is the product solving and how is that benefiting you?
Collaborating across and within teams, centralizing data storage
Excellent Organizational Tool
What do you like best about the product?
I love Airtable's interface. The bold colors and structured design make it easy to organize business and personal matters online.
What do you dislike about the product?
The pricing seems high at times. I'd also appreciate a more stratight forward process for setting up automations.
What problems is the product solving and how is that benefiting you?
Organization! We no longer have to use Excel sheets, because Airtable makes our project management processes smooth and enjoyable.
Great for cross-dept work
What do you like best about the product?
Airtable helps us to keep processes clear and records neat. We do a lot of work across departments and sharing boards makes it easier for everyone.
What do you dislike about the product?
I'm still pretty unsure about Interfaces and how to best utilize them. I'm not a visual learner so I have trouble seeing how it should go together best. Would love to have templates for it instead.
What problems is the product solving and how is that benefiting you?
Making sure departments aren't recreating the wheel on shared projects.
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