IBM Targetprocess
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Great Tool to Keep Us On Track!
What do you like best about the product?
This is a great tool to use to manage your development process. There is a lot of potential customization for your specific use cases and the customer support is great!
What do you dislike about the product?
The UI could use a refresh, but that's not a dealbreaker.
What problems is the product solving and how is that benefiting you?
Prioritizing hundreds of simultaneous tasks and features in an efficent manner.
Great for Team using SAFe
What do you like best about the product?
It is a comprehensive issue and project tracking platform that includes many features aimed at small to mid-sized companies who are employing SAFe methodologies for their Product/Project delivery process. It has copious features for Release Train Engineers and Product Managers to effectively collaborate on the backlog and requirements.
What do you dislike about the product?
The navigation and configuration of the tool can be clunky and unfriendly, especially to new users who are accustomed to simple, easy-to-use platforms like Jira, or others.
What problems is the product solving and how is that benefiting you?
Targetprocess is an out of the box solution that empowers SAFe Agile Release Trains to effectively document, refine, execute and release product. There are a lot of tools out there that say they can effictively do this, but Targetprocess is aimed at this specific methodology and enabling all of the reporting, page views and workflows that allow our teams to seamlessly collaborate and for leadership to build accountability.
Flexible Architecture and Solutions Library
What do you like best about the product?
I’ve found it to be a valuable tool for managing our agile projects and strategic initiatives.
What do you dislike about the product?
While the integration with ApptioOne is powerful, setting it up and ensuring seamless data flow between the two platforms can be challenging for some organizations
What problems is the product solving and how is that benefiting you?
Apptio Targetprocess helps organizations overcome challenges related to visibility, alignment, and agility, while also integrating financial aspects effectively
It blew my mind - What an outstanding Tool
What do you like best about the product?
- The flexibility
- Scalability
- The ability to be able to mold the tool to the organizations requirement versus asking organizations to adjust to the tool rigidness (No kidding, it was best thing I have ever seen)
- the simplicity of the tool
- Support of Targetprocess guys and response time of customer support live chat was pure love <3
- Implementation was great, pretty smooth
- Did Jira to TP Integration and loved the ease of creating fields and syncing and mapping data .
- Scalability
- The ability to be able to mold the tool to the organizations requirement versus asking organizations to adjust to the tool rigidness (No kidding, it was best thing I have ever seen)
- the simplicity of the tool
- Support of Targetprocess guys and response time of customer support live chat was pure love <3
- Implementation was great, pretty smooth
- Did Jira to TP Integration and loved the ease of creating fields and syncing and mapping data .
What do you dislike about the product?
- Poor documentation - I think you guys still need to make it more responsive and detailed. Info is unclear in many areas and very high levels. Need more robust learning material
- Better Training - the current info shared in training was very different than what I experience on the job while I was working with client.
- Advanced filter could have been simpler, LOL
But now that advanced filter are not simple - a training focusing on using Advanced filter, creating validation rule with some real time case studies or training live session or even training videos... Need more complicated scenarios to be explained and broken down properly.
- Better Training - the current info shared in training was very different than what I experience on the job while I was working with client.
- Advanced filter could have been simpler, LOL
But now that advanced filter are not simple - a training focusing on using Advanced filter, creating validation rule with some real time case studies or training live session or even training videos... Need more complicated scenarios to be explained and broken down properly.
What problems is the product solving and how is that benefiting you?
I am able to bring client to view a holistic Organization view and customize the reports and level of planning across different levels of the org
Admin user for Target Process
What do you like best about the product?
The customizability! You can do pretty much everything you want with the software. What ever is missing could be added using custom fields or custom processes
What do you dislike about the product?
The learning curve could be a little challenging at first because of all the options
What problems is the product solving and how is that benefiting you?
It helps us organize everything we have to handle in IT. From Support tickets to Project management. Many teams are using different development processes. We even use it for non IT personnel.
Ticket system that doesn't get in the way
What do you like best about the product?
Initial implementation is fast and easy: you can get a team started in a matter of minutes. Basic operations are simple and intuitive. It offers all the features we need, and it is easy to adapt to the way we work (custom process, custom fields, etc). Customer support is great, even for complex stuff (ex: custom automation or validation rules). Since our team use it all day, everyday, we have successfully integrated it with other products, and created custom scripts for many routine tasks using it's API.
What do you dislike about the product?
It's great to manage tickets and releases, but the project management features are not very useful to us. The timesheet is the most used view, and it is a popup. It doesn't refresh automatically, which is extremely annoying. A pet peeve of mine is that bugs are different than tasks: I wish there was an option so they behave exactly as tasks (ex: bugs must be created in a story). I created rules to fix that, but they sometime give us headaches when moving bugs around. Managing the backlog in TargetProcess just sucks: that's why we have integrated it with Notion.
What problems is the product solving and how is that benefiting you?
Tracking releases, tasks, bugs, and time. We need precise time tracking for government tax credits and I was able to create scripts to ease reporting. In case of audit, we can find details about everything we have done on a particular project. We also use it to track worked hours for pay, for OKR (ex: strategic focus, defect removal efficiency).
Expert toll solving complex agile enviroments
What do you like best about the product?
The flexibility to implement the tool based on my agile processes. The Jira integration is top notch.
What do you dislike about the product?
It still looks like a tool you do not want to use. It currently looking like a polished SAP system. And SAP is not known for good ui.
What problems is the product solving and how is that benefiting you?
Supports the SAFe Implementation with Jira
Long Time User
What do you like best about the product?
It's great because it's configurable and adaptive to my
company's needs.
company's needs.
What do you dislike about the product?
Although they are great, I wish that there was more documentation onhow to use the two types of entity filters, lists and reports.
What problems is the product solving and how is that benefiting you?
Roadmap projection, work tracking, and collaboration among different users.
ShopriteX's Agile Delivery Chapter Leads the Way with TargetProcess
What do you like best about the product?
Fantastic visibility of all work
Great view of our full portfolio across two ARTS
Portfolio mgt & views
Easy integration with JIRA
Self service reporting functionality
Customisation options are a real win.
Online and client support is really fast and effecient
Great view of our full portfolio across two ARTS
Portfolio mgt & views
Easy integration with JIRA
Self service reporting functionality
Customisation options are a real win.
Online and client support is really fast and effecient
What do you dislike about the product?
Costing can be heavy if using for multiple users
What problems is the product solving and how is that benefiting you?
Multiple team level mgt across two ARTS - clear visilibility and mgt of our entotre portfolio across 6 Value streams and 2 ARTS
Good one
What do you like best about the product?
Streamlined process for users. Easy to interpret and understand
What do you dislike about the product?
The interface is not pretty much user friendly. That can be worked upon.
What problems is the product solving and how is that benefiting you?
Its helping in easy management of the projects and quick links gor access
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