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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,026 reviews
from

External reviews are not included in the AWS star rating for the product.


    Utilities

Director of Industry Research

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
The overall design is fresh and presents well.
What do you dislike about the product?
Customer support seems to be a bit overwhelmed, junior and lacks follow-through.
What problems is the product solving and how is that benefiting you?
Industry research.


    Mohamed Taher S.

The best survey site

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
I really like how intuitive the UI is and how anyone can pick it up fast, also really loved how they insure their client are always happy with their service and always gather feedback
What do you dislike about the product?
Honestly, nothing about them turns me off, maybe they can work more on allowing the users to customize more as that is the reason why people are going to choose such site anyways
What problems is the product solving and how is that benefiting you?
SurveySparrow helped me a lot during recruiting phases of several of my project, and it resulted in a unique and intuitive experience for recruits and generated interest in to my project
Recommendations to others considering the product:
Don't go for the Medeyoker solution if u want an autonomous scalable one


    Anshad H.

Best surveying tool ever

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
User Interactions with the page is really nice and it's really affordable.
What do you dislike about the product?
The mails from surveysparrow in regular intervals is a little annoying
What problems is the product solving and how is that benefiting you?
I could identify Exact needs of our customers and provide accordingly


    Michael M.

Great features in the platform!

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
I like that you can create many different types of surveys and how many features there are to customize your survey. It is also remarkable how easy the platform can be to use when creating the surveys.
What do you dislike about the product?
Although customer service and other aspects of the platform are great, there are some small things that can be improved. For example, the free trial to use the platform could be expanded from 14 days to maybe 30 like other survey sites.
What problems is the product solving and how is that benefiting you?
The main problems survey sparrow is used for is to make better surveys. By this, I mean the look and feel, making it look more professional than say a standard google survey.
Recommendations to others considering the product:
Use free trial to test features and watch youtube videos


    Information Technology and Services

Wow

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
Ease of using
UI
UX
Design
Methodologies
What do you dislike about the product?
Pricing
Quantification of qualitative variables
What problems is the product solving and how is that benefiting you?
Data collection


    Information Technology and Services

A worthy alternative to SurveyMonkey

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
Survey Sparrow offers a big range of features that should fit most businesses needs.
What do you dislike about the product?
Some of the features felt like they weren't completely polished.
What problems is the product solving and how is that benefiting you?
NPS Surveys. These are a must-do for any business, I cannot emphasise that enough.


    Photography

All the Survey and Feedback Tools in one place...Finally!

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
Instead of joining together multiple feedback related tools (surveys, request, NPS) we can now put everything in one place with a cohesive top level view of all the feedback we're collecting from customers and leads.
What do you dislike about the product?
I wish the pricing was more flexible, I have various colleagues who could benefit from this but the entry point is a bit steep. Granted, it's a powerful app, so it makes sense.
What problems is the product solving and how is that benefiting you?
Collecting NPS date from customers on an automated basis has helped us keep a better handle on what's actually going on with our customers and has helped us know the ideal customers to reach out to for feedback on new ideas.


    Melissa R.

Very User Friendly!

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
What is most helpful about Survey Sparrow is how user-friendly it is. Very easy to collaborate with team and clients.
What do you dislike about the product?
When converting survey results to a PDF it does not display all comment responses.
What problems is the product solving and how is that benefiting you?
When converting survey results to a PDF it does not display all comment responses. The benefits are being able to share survey results by providing a link!


    Computer Games

SurveySparrow is easy to use for everyone

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
The customization options were great to keep surveys on brand with our own business branding. It kept the survey experience for customers fluid.
What do you dislike about the product?
Some of the better custom features are further behind paywalls, would prefer to purchase a single feature rather than unlock a new suite.
What problems is the product solving and how is that benefiting you?
Hearing feedback from customers on products/experiences. This provides us with making better user based decisions for following product rounds.


    Reid C.

Recruiter's Dream!

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
I'm a recruiter using SurveySparrow to design job applications. The intuitive formatting and beautiful design patterns always get rave reviews from applicants!
What do you dislike about the product?
The pricing is a little high. I love the product but have considered others simply due to more affordable pricing.
What problems is the product solving and how is that benefiting you?
My pipeline of candidates is too large to screen manually. SurveySparrow allows me to collect responses and info quickly and efficiently.