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    SurveySparrow

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    Free Trial
    SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360 Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience and increases survey completion rates by a whopping 40 percentage.

    Overview

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    The all-in-one Omnichannel Experience Management Platform.

    Our key features include: *Chat-like Surveys that switch from static to dynamic conversations.

    • Classic Surveys that ask one question at a time.
    • Offline surveys that let you collect feedback from even the remotest of places, internet-free.
    • Offline Survey App that serves as a kiosk for offline data collection.
    • NPS surveys to measure customer sentiment with a single question.
    • NPS Word Cloud and Sentiment Analysis to gain an in-depth view of customer sentiments.
    • 360 assessments to evaluate employee performance across various competencies and create personal development plans.
    • Multilingual surveys to translate your surveys into the languages of your choice.
    • Wide range of question types to gather a variety of data from respondents.
    • Click-free dashboard and highly advanced report filters for generating insightful reports.
    • Efficient user management to optimize your workflow.
    • White labeling to customize every element of your survey.
    • Sub Accounts to manage surveys independently under one parent account.
    • Single Sign-On to log in to our platform with just a single click.
    • IP Restriction to restrict account access only to trusted locations and networks.
    • Survey automation with recurring mode to gauge customer or employee pulse at regular intervals.
    • Survey sharing across a plethora of channels with the easiest sharing options.
    • Efficient integrations to avoid the hassle of using multiple software.
    • Custom CSS to add your own personal touch to every survey.
    • Workflows to automate recurring tasks and increase action efficiency.

    Highlights

    • Build conversational surveys of any type, for any purpose, in any language. Get 40% more responses.
    • Access the consolidated performance in one place & keep it convenient. Be where your customers are.
    • Drive impactful actions by design & kick-start Response Management. Serve customers proactively.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.

    SurveySparrow

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

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    Dimension
    Description
    Cost/month
    Basic
    For individuals and students who value simplicity and affordability.
    $39.00

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Customer reviews

    Ratings and reviews

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    2012 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Jonathan M.

    Smart, Simple, and Engaging Surveys

    Reviewed on Jun 10, 2025
    Review provided by G2
    What do you like best about the product?
    I like the ability to create recurring surveys and track responses over time is a big win for continuous improvement.
    What do you dislike about the product?
    the mobile interface could use some improvements for smoother navigation
    What problems is the product solving and how is that benefiting you?
    The ability to be able to engage with the team and obtain their opinion in an efficient manner.
    Anjul .

    beautiful and outstanding

    Reviewed on Apr 15, 2025
    Review provided by G2
    What do you like best about the product?
    It is very helpful with our company to provide surveys
    What do you dislike about the product?
    I haven't had any issues with it. we've been using it for a few months and there are no issues
    What problems is the product solving and how is that benefiting you?
    it's solving our survey Dynamics and giving us more insight about our processes
    Roopanshi S.

    Good platform

    Reviewed on Mar 01, 2025
    Review provided by G2
    What do you like best about the product?
    It is very useful in every aspects and have no of feature where you can track the survey forms.
    What do you dislike about the product?
    Nothing a very handy platform to use. It is helping me in many ways.
    What problems is the product solving and how is that benefiting you?
    Now apart from feedback form, we can easily take experience survey with this platform.
    Keerthana S.

    Best customisable UI friendly surveys

    Reviewed on Jan 29, 2025
    Review provided by G2
    What do you like best about the product?
    Conversational Surveys – The chat-like interface makes surveys feel more engaging and interactive, leading to higher response rates.
    What do you dislike about the product?
    The platform may not be as scalable for enterprises that need to handle large volumes of responses seamlessly. No advanced analytics or reportsing
    What problems is the product solving and how is that benefiting you?
    Collecting & storing data
    Raghvendra R.

    Outstanding survey tool to grow business

    Reviewed on Jan 06, 2025
    Review provided by G2
    What do you like best about the product?
    The most I like about SurveySparrow are its features like video surveys,conversational forms, share surveys and a lot more.
    Its easy to ues, seamless implementation and integration, also the best customer support are the main keys to like this platform.
    What do you dislike about the product?
    As per our analysis and experience there are no other survey platforms are as much efficient than SurveySparrow so there is no scope of dislikes of this tool.
    What problems is the product solving and how is that benefiting you?
    This is the best tool to convert customers voice into business growth.
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