Sold by: SurveySparrow
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SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360 Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience and increases survey completion rates by a whopping 40 percentage.
4.4
Overview
The all-in-one Omnichannel Experience Management Platform.
Our key features include: *Chat-like Surveys that switch from static to dynamic conversations.
- Classic Surveys that ask one question at a time.
- Offline surveys that let you collect feedback from even the remotest of places, internet-free.
- Offline Survey App that serves as a kiosk for offline data collection.
- NPS surveys to measure customer sentiment with a single question.
- NPS Word Cloud and Sentiment Analysis to gain an in-depth view of customer sentiments.
- 360 assessments to evaluate employee performance across various competencies and create personal development plans.
- Multilingual surveys to translate your surveys into the languages of your choice.
- Wide range of question types to gather a variety of data from respondents.
- Click-free dashboard and highly advanced report filters for generating insightful reports.
- Efficient user management to optimize your workflow.
- White labeling to customize every element of your survey.
- Sub Accounts to manage surveys independently under one parent account.
- Single Sign-On to log in to our platform with just a single click.
- IP Restriction to restrict account access only to trusted locations and networks.
- Survey automation with recurring mode to gauge customer or employee pulse at regular intervals.
- Survey sharing across a plethora of channels with the easiest sharing options.
- Efficient integrations to avoid the hassle of using multiple software.
- Custom CSS to add your own personal touch to every survey.
- Workflows to automate recurring tasks and increase action efficiency.
Highlights
- Build conversational surveys of any type, for any purpose, in any language. Get 40% more responses.
- Access the consolidated performance in one place & keep it convenient. Be where your customers are.
- Drive impactful actions by design & kick-start Response Management. Serve customers proactively.
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Dimension | Description | Cost/month |
|---|---|---|
Basic | For individuals and students who value simplicity and affordability. | $39.00 |
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Customer reviews
Shalu S.
Love Sparrow labs’ Feature Set
Reviewed on Jul 01, 2026
Review provided by G2
What do you like best about the product?
Sparrow labs features is what i like about
What do you dislike about the product?
Homepage UI can be imporved. AI can be imoproved a little
What problems is the product solving and how is that benefiting you?
The analysis they provide is very helpful.
Rahul S.
Effortless Survey Creation with a Clean UI, Automation, and Insightful Analytics
Reviewed on Jun 28, 2026
Review provided by G2
What do you like best about the product?
Its easy to use, offers a clean and modern interface, and makes survey creation effortless. i especially like the conversational survey format, automation features, and insightful analytics, which help collect better feedback efficiently
What do you dislike about the product?
The free and lower tier plans have limited access to advanced features. I'd also like to see more customization options, additional templates, and more flexible reporting capabilities
What problems is the product solving and how is that benefiting you?
It helps streamline feedback collection, automate survey workflows, and analyze responses in one place. This saves time, improves responses in one place. This saves time, improves response rates, and provides actionable insights for better decision making.
Consumer Goods
Easy to Use, Feature-Rich, and Great for Survey Insights
Reviewed on Jun 23, 2026
Review provided by G2
What do you like best about the product?
Easy to use. Lots of functionalities. Very valuable in conducting surveys and extracting insights
What do you dislike about the product?
At times, becomes a bit difficult to understand the functionalities
What problems is the product solving and how is that benefiting you?
Conducting surveys and extracting insights from them
Jeni J.
Scalable, User-Friendly Survey Platform That Improved Our Feedback Collection and Automation
Reviewed on Jun 01, 2026
Review provided by G2
What do you like best about the product?
I like SurveySparrow's conversational survey experience, which feels more engaging than traditional forms and helps increase response rates. The user interface is intuitive and well-designed, making it easy for our team to create, customize, and launch surveys quickly. I appreciate the seamless integrations with our existing tools, which simplify feedback collection and workflow automation. The analytics dashboard provides clear insights without requiring extensive manual analysis. I enjoy the flexibility SurveySparrow offers in creating different types of surveys for customers, employees, and internal projects. The customization options allow us to match surveys to our brand, creating a professional experience for respondents. Its reporting features make it easy to share insights with stakeholders and track feedback trends over time. The platform has been reliable in day-to-day use, and setting up automated survey workflows requires little effort.
What do you dislike about the product?
While SurveySparrow offers a strong feature set, some of the more advanced customization and automation options can take time to learn for new users. The reporting dashboard is useful, but I would like more flexibility when creating highly customized reports and visualizations. I think the learning curve for some advanced features could be reduced with more guided setup options and templates. Configuring complex survey logic, multi step automation workflows, and advanced audience segmentation sometimes requires extra exploration before everything works as expected.
What problems is the product solving and how is that benefiting you?
I use SurveySparrow to streamline feedback collection with engaging surveys, solving low response rates and centralizing insights. The automation features reduce manual work, while integrations simplify processes and the pricing is fair for the features offered.
Muhammad O.
Easy Setup, Clean Interface, and Smooth Survey Creation
Reviewed on May 23, 2026
Review provided by G2
What do you like best about the product?
I like how easy SurveySparrow is to use and set up. The interface is clean and straightforward, and creating surveys feels simple even for first-time users. It also provides solid customization options and makes it easy to collect and manage responses in an organized way.
What do you dislike about the product?
One thing I don’t like is that some of the more advanced features can feel a bit overwhelming at first. I’ve also noticed that a few customization and reporting options are limited on the lower plans. Still, overall, my experience has been good.
What problems is the product solving and how is that benefiting you?
SurveySparrow makes it simpler to collect feedback and manage survey responses all in one place. It saves time, improves how I track responses, and makes it easier to understand customer or user opinions thanks to organized reports and analytics.