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SurveySparrow

SurveySparrow

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External reviews

2,026 reviews
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External reviews are not included in the AWS star rating for the product.


    Entertainment

Survey Sparrow Review

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
Analytics capability, Descriptive charts are better designed
What do you dislike about the product?
Annual cost is slightly higher than the competitors
What problems is the product solving and how is that benefiting you?
Research surveys
NPS analysis
Design surveys


    A. David B.

Everything you need to create the perfect surveys.

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
I like this online survey platform. This is an industry-leading online survey software with powerful logic. You will Understand customer satisfaction to better predict retention & loyalty. They give you over 250 templates to help you create your surveys. You can survey your employees and/or your customers, using surveys with unique features.
What do you dislike about the product?
There is nothing that I don't like. It's all good.
What problems is the product solving and how is that benefiting you?
I needed to focus on customer needs, expectations and improvement of my product. Survey Sparrows Voice of the Customer allows me to do that.


    Health, Wellness and Fitness

Easy to create and customize

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
The interface of the survey is clean, and looks very professional
What do you dislike about the product?
to be honest its already pretty good, more features like users being able to upload files will be good.
What problems is the product solving and how is that benefiting you?
getting customer feedback and insights.
Recommendations to others considering the product:
A good starter choice. Very professional looking and easy to use.


    Higher Education

Great for surveys and great customer support

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
Similarity to SurveyMonkey for when SurveyMonkey starts charging you, you can get a free trial. Great customer support.
What do you dislike about the product?
Only offers yearly pricing. Very similar to other software.
What problems is the product solving and how is that benefiting you?
Doing surveys online for judging of film festival.
Recommendations to others considering the product:
N/A


    Human Resources

Easy, Effective Platform

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
The ability to customize user experience
What do you dislike about the product?
Many features make for a steeper learning curve
What problems is the product solving and how is that benefiting you?
More reliable contact with potential customers, turning soft leads into sales.


    Marketing and Advertising

Helped my marketing project by a longshot

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
Great layouts to write questions, allows for a lot of variety.
What do you dislike about the product?
could use some more options, more ways of sharing to others, finding participants was tedious
What problems is the product solving and how is that benefiting you?
Getting survey results to provide for my marketing project


    Cynthia L.

Fabulous Survey Tool!

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
I found SurveySparrow to be extremely easy to use. The reports are amazing! This is a great, inexpensive service — much better than the other survey companies out there!
What do you dislike about the product?
I struggled with some tech issues when I was transitioning from the trial account to the free account. We finally got it figured out. The tech support folks were great!
What problems is the product solving and how is that benefiting you?
We only need to produce a few surveys a year and we appreciate having the choice to stick with a free account or upgrade if needed. I want the survey results to be super clear and easy to read. SurveySparrow provides that and more!
Recommendations to others considering the product:
This is BY FAR the better choice for survey providers available these days!


    Non-Profit Organization Management

Became huge part of nrand identity

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
We chose Survey Sparrow to receive applications for our project since it offered a lot of customizations that allowed to make it fit perfectly with our the rest of our platforms. The ability to make the survey feel personalized is a huge plus and goes hand in hand with the overall feel we try to give to our brand.
What do you dislike about the product?
It{s be great to have a monthly payment option since we have to pay yearly even though we only actively receive surveys a couple of months per year. When creating contact forms, you cannot reorder the input fields without changing the text directly, which interferes with previously recorded surveys.
What problems is the product solving and how is that benefiting you?
Receive applications for our project, and keep track of feedback and testimonies from our participants. We chose this platform over other free or cheaper options because of the personalized feel we can give our surveys and because the layout allows us to create professional and aesthetic forms.


    Construction

Simple, easy to use survey tool

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
The interface is great, it's nice and simple. The logic part is also very easy to use.
The embedding feature was one of the best things for our team as it allowed us to not code it into our product.
What do you dislike about the product?
It's a little pricey, and the trial was not long enough. I would have liked 1 month trial to use all the features.
What problems is the product solving and how is that benefiting you?
The embedding was one of the reasons why we decided to try out SurveySparrow, and it happened to be the most beneficial part of the tool. The simple interface was just a bonus!


    Farha T.

"Surveysparrow: Giving Me the Power to Create Meaningful Surveys for My Business!"

  • May 30, 2022
  • Review provided by G2

What do you like best about the product?
I recently started using Surveysparrow for collecting customer feedback and I'm really impressed with the tool. It has an intuitive and user-friendly interface that makes it very easy to create surveys and collect feedback. The platform also offers great customization options to make the survey look more attractive and engaging. The real-time analytics and reporting feature is also very helpful and provides valuable insights into customer responses. Overall, I'm very pleased with the Surveysparrow tool and highly recommend it!
What do you dislike about the product?
Surveysparrow needs to improve its customer service for a better user experience. Additionally it can improve its pricing for students by 1. Offer student discounts or special packages tailored to student budgets.
2. Introduce a free or discounted trial period for students to experience the product before committing to a purchase.
What problems is the product solving and how is that benefiting you?
Surveysparrow is providing an efficient and effective platform for creating surveys for UX research. It offers a range of features such as customizable templates, robust analytics and reporting, and detailed data collection.Additionally, its advanced analytics dashboard helps me to analyze the data quickly and gain valuable insights for my UX research.
Recommendations to others considering the product:
Do not look further if you are trying to build a good survey, this is the platform.