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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,026 reviews
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External reviews are not included in the AWS star rating for the product.


    Hussein A.

The Right Tool for the Right Job

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
SurveySparrow really helped me by delivering what I want at the right time for the job. It saved me tons of research and money, especially with its trial. As it included features that most of the other online tools I found were lacking.
What do you dislike about the product?
I cannot really remember what I disliked. As it, something came with another missing feature that I struggled with after for another job. However, I will be on the lookout for upcoming and new features from survey sparrow.
What problems is the product solving and how is that benefiting you?
It helped us when creating on-boarding test as some of the tests for specific hires like graphic designers need to have the ability to upload files for us to see when answering the form.


    Non-Profit Organization Management

Very easy to get started, create surveys in no time

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
It's an easy to use system that you can get started with very quickly and have your first survey ready in no time! I like how easy it is to send a preview to your colleagues to review before it's live and shared with your audience.
What do you dislike about the product?
If you have long survey questions or answers, they get cut off in reports you can run. I'd love to have the full question/answer show up in the report.
What problems is the product solving and how is that benefiting you?
Gain valuable feedback on our work and activities


    Electrical/Electronic Manufacturing

Pretty good survey tool

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
It features great UI, many useful tools, and customization.
What do you dislike about the product?
The price plan is higher side than major competitors in the market.
What problems is the product solving and how is that benefiting you?
Thanks to the user-friendly interface and tools, it saved lots of time to create a new form. Easy to learn as well.


    Agbor Kenneth A.

Survey Sparrow Reviews-2022

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
I rated this tool 5/5 stars because of the wonderful experience I had using it. It makes the process super easy to collect customer feedback.

The design is super simple, intrusive, and easy to use. Also, the questionnaire construction process is very easy, especially the LOGIC-BUILDING functionality which happens to blow my mind off. After the setup is complete, the final survey gives an impression to the client that they are having a LIVE CHAT with an agent (LOL).

I really love the quality of pre-made templates it has-as it helps to save lots of time creating awesome surveys as well.
Additionally, the availability of trial and cheap pricing options are other aspects of it that I find super cool. A great tool that is sold for just some pennies.

If you aren't using SURVEY SPARROW already, then you're retarding your business' success- it's a told you should not bypass.

I highly recommend you try it today. It is super easy to set up with WordPress and moreover, It does integrate easily with lots of your favorite marketing tools and it provides a variety of website display options.

The company offers a good customer support service too.

Start collecting useful feedback from your client today with SURVEY SPARROW and it will help your business provide an awesome browsing/shopping experience to your customers.
What do you dislike about the product?
By far, the tool is really performant and effective. However, the pricing option doesn't favor everyone- especially startups and non-profit businesses with low budgets. If there were custom pricing options for these two types of people, It would have been amazing too.

Another issue that I find a little conservative is the TRIAL duration- 14 days is not really enough for a user to explore the capacities of this tool in full. Sometimes it takes time to sit down and craft a great survey questionnaire before implementing it. In a nutshell, If the TRIAL could extend to 30-days, then I will be super good and that will give the user more time to explore the functionalities of the tool and should possibly upgrade to a paid plan in the end.

If not, this tool is 100% worth purchasing.
What problems is the product solving and how is that benefiting you?
Helps to create surveys that address customers' browsing experience on our websites. It is super fascinating as it allows us to quickly know where we are performing great and where we are not.
Recommendations to others considering the product:
It is highly effective and worth using.


    Construction

Decent number of responses, good features

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
A normal amount of responses are allowed initially.
Good support when required.
What do you dislike about the product?
Support couldn't help more than the obvious solutions when I asked them.
What problems is the product solving and how is that benefiting you?
We can embed contact forms on our website and not worry about the logic/coding.


    Aditi D.

Very good option for Virtual Survey

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
Custom Reports and Dashboard was a very effective and attractive feature for me.
What do you dislike about the product?
Tagging is the feature that was a bit did for me.
What problems is the product solving and how is that benefiting you?
As a fresh user, I got so many calls to clear all of my doubts.


    Information Technology and Services

Great

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
Multiple solutions, perfect experience and the best solutions that anyone could use to help us reach our customers to know their opinion about our service , create NPS
What do you dislike about the product?
nothing,everything looks great and wonderful
What problems is the product solving and how is that benefiting you?
Knowing our customer's feedback with


    Moshiur C.

Best survey tool to use

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
There is a variety of features available from SurveySparrow. However, I have used only their survey. This is very easy & convenient to use. I recommend it to everyone to give it a try.
What do you dislike about the product?
I found it difficult to create a survey having multiple options based on sequential flow & logic. However, they have enough documentation for it.
What problems is the product solving and how is that benefiting you?
As I mentioned before, their documentation is very helpful to get rid of any uncertain situations.
Recommendations to others considering the product:
It is well recommended to others.


    David U.

Typeform alternative

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
It is a typeform copycat but cheaper.
Good support.
Good integration
What do you dislike about the product?
Nothing, maybe integration could be better.
What problems is the product solving and how is that benefiting you?
Onboarding user


    Computer Software

Good app

  • May 31, 2022
  • Review provided by G2

What do you like best about the product?
easy to manage. Simple to use. A very useful tool.
What do you dislike about the product?
nothing special, I used it just a couple of times.
What problems is the product solving and how is that benefiting you?
When asking employees about an important matter I want them to participate.