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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,026 reviews
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External reviews are not included in the AWS star rating for the product.


    Madelaine C.

The absolute friendliest survey tool ever!

  • June 16, 2022
  • Review provided by G2

What do you like best about the product?
This platform combines the power and insight of survey automation with other business features. This platform allows you to reach your audience in multiple ways, for example, through email or QR codes on flyers. The best part is that with this platform, you do not have to send out surveys manually. You can import contacts using a CSV file. Everyone who receives an email from you will receive a link to the study.
What do you dislike about the product?
To fully understand the features of this tool, you need to take your time. Sometimes it cannot be easy to navigate through all the features.
What problems is the product solving and how is that benefiting you?
As a result, I have higher user engagement, which means users can complete the survey in one sitting rather than exiting and then coming back. It also means that I get a higher success rate.


    Sweta T.

Great Platform for conducting Primary Research

  • June 15, 2022
  • Review provided by G2

What do you like best about the product?
Ample range of question types and features to choose from
What do you dislike about the product?
Nothing so far. Its pretty simple and easy to use and quick when creating forms.
What problems is the product solving and how is that benefiting you?
Conducted various Primary Research analyses using the platform and gain the pulse of the Industry and consumers trend!
Recommendations to others considering the product:
It is highly effective and cost-efficient!


    Kaustubh M.

An excellent and very satisfactory experience

  • June 15, 2022
  • Review provided by G2

What do you like best about the product?
The most important speciality about this product is the smoothness in which I can perform my requisite jobs using this.
What do you dislike about the product?
I really don't have anything which I can mention as I dislike.
What problems is the product solving and how is that benefiting you?
This has solved a lot of day to day problems in my functionality as a HR


    Consumer Goods

Good survey tool, easy to use

  • June 14, 2022
  • Review provided by G2

What do you like best about the product?
I like the easy Facebook pixel intergration and domain verification.
I like the display and skip logic and the ability to copy and paste answers.
I like the option for partial completion.
Chosen because it's cheaper than competition. The other platform got too expensive, and that was a deal breaker.
What do you dislike about the product?
Display logic could be more complex (Eg. If two options or more were chosen). Copy and pasting answering options would be great!
What problems is the product solving and how is that benefiting you?
For a competitive price offers a broad range of survey features and good customer service.
Recommendations to others considering the product:
Just go for it


    Luke S.

Great Service

  • June 13, 2022
  • Review provided by G2

What do you like best about the product?
Straightforward survey tool. Easy to read.
What do you dislike about the product?
Absolutely nothing. Everything works perfectly.
What problems is the product solving and how is that benefiting you?
Customer satisfaction surveys, which help me improve my services.


    Computer Software

robust and intuitive UI

  • June 13, 2022
  • Review provided by G2

What do you like best about the product?
clear and intuitive UI and a lot of useful functionality
What do you dislike about the product?
a lot to learn with a high learning curve.
What problems is the product solving and how is that benefiting you?
previewing as you create the survey


    Dr. Sivaraman M.

A creative survey tool

  • June 13, 2022
  • Review provided by G2

What do you like best about the product?
Design, user-friendly and more appealing and its aesthetics
What do you dislike about the product?
Used it only a couple of times, yet to discover
What problems is the product solving and how is that benefiting you?
Easy data collection options with multiple options of sharing the survey with the identified respondents with the help of enabling the survey in multiple platforms


    Health, Wellness and Fitness

We enjoyed the experience with the tool but we didn't test it extensively.

  • June 09, 2022
  • Review provided by G2

What do you like best about the product?
Super easy to use. My partner is not tech-savy but she was able to create and edit all the questions.
What do you dislike about the product?
The branding features were kinda limited. Our website buttons are squared but I never found how to adjust the rounded button in the forms.
What problems is the product solving and how is that benefiting you?
We are using SquareSpace and the forms are kinda clunky. SurveySparrow was way better and enjoyable to use.
Recommendations to others considering the product:
Try it for free and see if it fits your needs.


    Executive Office

Excellent way to collect NPS!

  • June 09, 2022
  • Review provided by G2

What do you like best about the product?
NPS is the best way I know to measure customer satisfaction, and Survey Sparrow makes it easy!
What do you dislike about the product?
I occasionally have my survey marked as phishing, even though I don't collect personal data.
What problems is the product solving and how is that benefiting you?
Survey Sparrow measures how my customers feel about our offerings. This helps me pivot when needed or to keep moving forward.
Recommendations to others considering the product:
Survey Sparrow makes collecting NPS and other data easy, which means I can monitor and improve my business easier


    Market Research

A Good Survey Tool

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
It is very easy to create questions and answer options and is very user-friendly to do so.
What do you dislike about the product?
The quota system needs a bit of work but it has improved over the last year.
What problems is the product solving and how is that benefiting you?
We use sparrow for opting in people to qual research.