SurveySparrow
SurveySparrowReviews from AWS customer
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Great experience!
What do you like best about the product?
The ability to create better surveys and have better insights!
What do you dislike about the product?
The setup process was a bit lengthy and too many questions
What problems is the product solving and how is that benefiting you?
The ability to better engage with potential and current customers!
Small start up using for NPS - happy with experience!
What do you like best about the product?
The price was what sold us on this, but the interface is easy to work with as well. Their customer service team is very responsive which is great, and have hopped on a call with me to help me troubleshoot in the past.
What do you dislike about the product?
It's a younger tool missing some customization at the level we purchased. The way they package different product offerings within their pricing tiers frustrates me a bit. I need one additional feature but can't justify leveling up and taking on the additional cost just for that feature. I do with they had an a la carte option when it came to packaging.
What problems is the product solving and how is that benefiting you?
We're running NPS through SurveySparrow. The package we're at allows us enough customization to satisfy our needs. NPS helps us to track how customers are feeling about us without prompting them for an answer face to face, and we greatly value the feedback. The NPS functionality within SurveySparrow is cost-effective and does what we need it to do. We looked at other competitors (SurveyMonkey, Gainsight) and felt that SurveySparrow was our "goldilocks" and offered what we needed at the price point we were looking for.
lots of options
What do you like best about the product?
great templates and interface. very visually pleasing to use
What do you dislike about the product?
the business plans are way bigger than our small team neededso that seemed confusing at first, but the personal and basic plans seemed reasonable
What problems is the product solving and how is that benefiting you?
pretty basic use, just using it for client feedback
Amazing tool that solves the purpose in a quick span of time
What do you like best about the product?
It is easy to setup and get started, saves a ton of time
What do you dislike about the product?
It could have slightly more provision on the free tier, instead of being so limited
What problems is the product solving and how is that benefiting you?
Primary objective was to use for internal surveys and stand ups.
So easy to learn and use
What do you like best about the product?
The user friendliness was awesome. I had no issues creating and sharing surveys. I loved it
What do you dislike about the product?
Pricing and plans could be more varied but overall solid product
What problems is the product solving and how is that benefiting you?
Solving the need for businesses to gather feedback from employees
Great experience. Some bugs, the app doesn't let you save preferences
What do you like best about the product?
The dashboard was the most helpful piece as it broke down the info
What do you dislike about the product?
The bugs that arose during the survey creation. The settings don't save when you navigate through
What problems is the product solving and how is that benefiting you?
Allowing me to get a pulse on my customers (nps)
best tool for data collection
What do you like best about the product?
lots of useful features and built our surveys
What do you dislike about the product?
a little complex in some area but support helped quickly
What problems is the product solving and how is that benefiting you?
we collected baseline surveys for large aid project in Africa
Good tool, essy to use
What do you like best about the product?
It is a good tool, with a llt of options to chose from
What do you dislike about the product?
Not in full soanish. Would like to have it in latinamericA soanish
What problems is the product solving and how is that benefiting you?
Getting our clients opinion also inside survey
Easy!!
What do you like best about the product?
It allows you to gather valuable information.
It allows you to ask as many questions as you need.
It's easy to use.
It is easy to send out.
It is about the same as the competition
It allows you to ask as many questions as you need.
It's easy to use.
It is easy to send out.
It is about the same as the competition
What do you dislike about the product?
There's a fee.
There's nothing that does work well that I can think of
There's nothing without a realized solution.
I think you should offer a free plan as well.
There's nothing that does work well that I can think of
There's nothing without a realized solution.
I think you should offer a free plan as well.
What problems is the product solving and how is that benefiting you?
I use it for my team
I needed information for the group
It gathers all information in one place
It will allow you to be more productive
My performance has not increased because I have not used it a lot
I needed information for the group
It gathers all information in one place
It will allow you to be more productive
My performance has not increased because I have not used it a lot
I found this service after a web search and I would say that I am very satisfied with the features
What do you like best about the product?
the custom form creator is very useful for offering a personalized service
What do you dislike about the product?
the types of licenses are not very flexible and, in my case, I was forced to 'settle' for a service with many functions that I really don't use
What problems is the product solving and how is that benefiting you?
it allows me to communicate and ask for feedback from my customers very quickly
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