SurveySparrow
SurveySparrowReviews from AWS customer
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Great deal for startups
What do you like best about the product?
SurveySparrow is a great platform for startups. Not only does it have a feature-rich online survey tool, it also has a very attractive program for entrepreneurs early in their startup journey.
What do you dislike about the product?
It is not as customizable as I would like.
What problems is the product solving and how is that benefiting you?
It is giving me an additional resource to recommend to my clients that are startups.
Great, easy way to build and share surveys! I had a great experience using Survey Sparrow
What do you like best about the product?
Ease of flow for building and changing questions. Easy linking and sharing on multiple platforms for visibility. I like the chat survey set up function.
What do you dislike about the product?
Some additional reporting breakdowns / data groupings could be handy for summarising and seeing trends.
What problems is the product solving and how is that benefiting you?
Sharing market feedback, trend analysis, where there are gaps in the market, giving customers a voice on certain subjects
Loved it!
What do you like best about the product?
Ease of use was incredibly helpful. All employees found it very user friendly
What do you dislike about the product?
Truly nothing, maybe some specific question suggestions.
What problems is the product solving and how is that benefiting you?
Engagement interests and learning what our employees were looking for the most!
easy to use platform with great customer service
What do you like best about the product?
Customer service walked me through answering my questions
What do you dislike about the product?
There could have been more templates for the free version
What problems is the product solving and how is that benefiting you?
helped me reach a lot of people for an event
It was very helpful
What do you like best about the product?
The different style of creating a survey
What do you dislike about the product?
Premium membership and sometime lagging thats why I faced some issue
What problems is the product solving and how is that benefiting you?
Creating a survey and get a concencus
It is quite easy to use and covered all my use cases
What do you like best about the product?
The overall UI design of the product is quite good and makes it easy and user-friendly.
What do you dislike about the product?
I could not find a monthly plan. It's either quarterly or annually. When someone is not sure about a product, a monthly plan helps.
What problems is the product solving and how is that benefiting you?
It helps in collecting multiple organizational survey data for us. The consolidated output makes it easy to analyze the feedback/input received.
One of the better survey solutions out there
What do you like best about the product?
Easy way to do automated customer surveys in our app or through email. Admittedly haven't used the additional features like chatbots and whatnot but appreciate that the option is there in one tool.
What do you dislike about the product?
Pricing is way too complicated with a lot of tiers for businesses of different sizes. It's offputting for a small business of our size. We were also annoyed that we needed to sign up to see any prices to begin with.
What problems is the product solving and how is that benefiting you?
Survey sparrow (funnily enough) solves the survey problem. We want to prompt our users and get their feedback on our application. Survey sparrow allows us to do this through many different channels (link, in-app, etc.)
User Friendly
What do you like best about the product?
Easy Customization, Great User Interface.
What do you dislike about the product?
Expensive Plans, which are unaffordable for some Org
What problems is the product solving and how is that benefiting you?
I got help to get C-Sat
Fine
What do you like best about the product?
Survey Sparrow does the basics that you need.
What do you dislike about the product?
I really didn't have any problems with it
What problems is the product solving and how is that benefiting you?
Trying to get data
Seems to be a pretty robust tool though we did run into some trouble dialing in some customization
What do you like best about the product?
An affordable option compared to some of the other bigger survey companies.
What do you dislike about the product?
Ran into some difficulties with customizing some of the design.
What problems is the product solving and how is that benefiting you?
We needed to survey potential leads on our landing page and we were looking for an elegant and simple way to do that.
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