SurveySparrow
SurveySparrowReviews from AWS customer
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Easy but powerful tool to use
What do you like best about the product?
I like that it was simple to use without tones of useless functionality. We used NPS specifically. Step-by step setup and activation, all the instructions were clear. And also the price was flexible.
What do you dislike about the product?
Nothing to dislike. We evaluated most of the tools on the NPS market and all of them were not so easy to use like SurveySparrow. Maybe some improvements to the navigation could help to make it even better.
What problems is the product solving and how is that benefiting you?
We needed a tool for NPS for our SAAS product for internal usage. We needed to collect customers' feedback and NPS. We wanted to customize it according to our style guide and be simple for end users.
Somewhat Confusing Site, Difficult to Customize
What do you like best about the product?
I liked some of the templates and the formatting, that it was easy to find, and had some decent options for layout and pleasant presentation. It's still a little underdeveloped compared to competitors.
What do you dislike about the product?
It doesn't let you customize answers or do more multiple choice options than what's given, and the site is somewhat difficult to understand. I don't see why I couldn't customize more.
What problems is the product solving and how is that benefiting you?
Helping me begin to learn about creating surveys to gauge market interest in my services. That way, I could tell people more about my company and find out who's interested.
Great value alternative to Qualtrics
What do you like best about the product?
Great value alternative for my consulting business. easy to learn and has lots of question styles to use.
What do you dislike about the product?
Free trial needs to better clarify which features are included in which level of subscription.
What problems is the product solving and how is that benefiting you?
Survey software that allows me to offer a value alternative for my small business clients who need surveys.
Community Management
What do you like best about the product?
While working we needed to take polls from our community and surveysparrow has been a great tool in helping us reach out to the community and understand the current needs and demands of them. It is simpler to use and gets the task done instantly.
What do you dislike about the product?
The pricing model I guess! Hope it could be better and more cheaper for start-up or other non-profit organization to thrive and use it to grow as well. Would really love to see some awesome features too.
What problems is the product solving and how is that benefiting you?
Community Partnerships, Engagement and Understanding! Since me being a Community Manager have to daily engage with community members and cater to their needs. SurveySparrow has really helped me in this in reaching out to the audience in a much larger and better way!
Great fun
What do you like best about the product?
Easy surveys make projects fun now we can find which time fits each team mate so instead of cluttering telegram of whatsapp chat we can just post link for great survey.
What do you dislike about the product?
Maybe Ui could be more clear so if you make UI user frindly there is a lot more potenttial I don't want to confuse project members. More free tools would be also nice.
What problems is the product solving and how is that benefiting you?
Chat surveys cause clutter so this tool makes this problem go away. Just a simple link and everybody can answer witjout filling the chat with endlessly long surveys.
Best survey building platform
What do you like best about the product?
SurveySparrow enables the users to create surveys for different purposes like market research, customer experience etc. It has several types of survey formats already built in it. It is very easy to create and collect the participants opinions using this platform.
What do you dislike about the product?
Some of the features in SurveySparrow platform has paid subscription to use. We have to subscribe to paid plans for advanced research tools. Except this everything is good in this platform.
What problems is the product solving and how is that benefiting you?
Collecting the customer opinions is the most important aspect in improving the product quality. This will be easily facilitated by SurveySparrow. The surveys created using this platform is very interactive and conversational.
Easy to use, intuitive and quite customizable if you have basic development knowledge.
What do you like best about the product?
I love the simplicity of the tool. It does not take long to set up your first survey, and it looks professional and good-looking once you use the templates and/or adapt your CI accordingly.
Furthermore, the different ways of integrating it make it easy to use on your website or standalone.
Furthermore, the different ways of integrating it make it easy to use on your website or standalone.
What do you dislike about the product?
It can get quite challenging to integrate proper tracking via Google Tag Manager. As it is integrated as an iframe on your website this is nothing out of the ordinary but needs to be accounted for.
What problems is the product solving and how is that benefiting you?
It helps to build a flexible lead generation funnel that helps acquire relevant leads that are used to be later called. Through the detailed questionnaire we can identify the relevance beforehand and gather the most pertinent information to help the sales agent.
satisfactory
What do you like best about the product?
I liked the templates provided which would make it easier for the users
What do you dislike about the product?
Not a fan of the UI. It could have been more user friendly and navigable.
What problems is the product solving and how is that benefiting you?
Feedback
Intuitive survey building tool
What do you like best about the product?
Built in design options were nice, support was quick and helpful
What do you dislike about the product?
Faq didn't mention chat style survey can not include logic flow, leaving me to try and try and then ask them
What problems is the product solving and how is that benefiting you?
Easily build and send surveys
Very handy set of features that let you experience very quickly non-boring surveys
What do you like best about the product?
The Logic is easy to manipulate, the translation is a good way to accelerate multi-language surveys, and the branding
What do you dislike about the product?
No visual representation of logical flows in the Business plan, the usage of variables is less straightforward than in Typeform, price plans are somewhat a bit expensive overall.
What problems is the product solving and how is that benefiting you?
It allows me to send a small to mid-scale market survey in different languages for different customer segments. I use the chat style, which is really not boring for users! Good stuff.
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