SurveySparrow
SurveySparrowReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,025 reviews
from
External reviews are not included in the AWS star rating for the product.
Good Product and support
What do you like best about the product?
Good features. Helped me in creating a survey
What do you dislike about the product?
Some bugs which was slowing down my work but support team solved it
What problems is the product solving and how is that benefiting you?
customized User surveys
A great way to gather feedback
What do you like best about the product?
I recently used SurveySparrow to create a survey for my company and I must say I was thoroughly impressed with the platform. From start to finish, the process was easy and intuitive. The user interface is very sleek and modern, making it easy to navigate and customize my survey.
One feature that really stood out to me was the ability to create conversational surveys. This made the survey experience more engaging and personal for the respondents, which in turn led to higher response rates and more meaningful data for my team.
One feature that really stood out to me was the ability to create conversational surveys. This made the survey experience more engaging and personal for the respondents, which in turn led to higher response rates and more meaningful data for my team.
What do you dislike about the product?
While the platform offers a free plan, its paid plans can be expensive for smaller businesses or those with limited budgets. The reporting and analysis features could be more robust and customizable, which may be a drawback for those who require detailed data analysis.
What problems is the product solving and how is that benefiting you?
I recently started using SurveySparrow for my small business and it has been a game-changer. One of the biggest problems we were facing was low survey response rates, but with SurveySparrow's conversational interface, our respondents are more engaged and we're seeing higher response rates than ever before.
Conversation flow
What do you like best about the product?
It is a playful and versatile tool for designing surveys and more. I use it to initiate conversations in my business, such as gathering feedback on my products, connecting with leads, and exploring collaboration opportunities.
Even with a free account, the platform offers a wide range of features that allow me to create engaging and interactive conversations. The animations and templates are visually appealing, and the customization options are extensive, allowing me to brand the experience as my own.
Even with a free account, the platform offers a wide range of features that allow me to create engaging and interactive conversations. The animations and templates are visually appealing, and the customization options are extensive, allowing me to brand the experience as my own.
What do you dislike about the product?
I don’t see anything for now. The features work well for me.
What problems is the product solving and how is that benefiting you?
Easy and engaging responses for my audience. It gathers the information I need to make improvements.
Best user experience
What do you like best about the product?
The best thing is that it is fully customisable and the free version is already great if you want to create booking forms
What do you dislike about the product?
I think that there could be more flows in the free version
What problems is the product solving and how is that benefiting you?
I can create complex booking systems that allow me to have the full picture of what the client needs
Good Support, but Features Could be Further Enhanced
What do you like best about the product?
Build-in dashboards, automated reporting, variety of survey templates and designs. Personalized survey capability for NPS, performance tracking, etc. Also, great support / key account managers who are super helpful despite minor issues.
What do you dislike about the product?
Dashboards' capability is quite limited; it can show raw numbers only; if we would like to show the numbers slightly differently with a simple calculation, it cannot be done.
What problems is the product solving and how is that benefiting you?
gathering NPS survey feedback. Our company has multiple verticals that we want to make sure that we capture the voice of customers from all of these verticals and surveysparrow's sophisticated capabilities helped us achieved this swiftly.
Best Survey Platform for the Money!
What do you like best about the product?
We have a sophisticated and complicated tech stack for our Digital Marketing. We always run into challenges with tracking and passing data from one system to another. The biggest challenge is when we use iframes. We tried all the top survey platforms and SurveySparrow is the absolute best for tracking and API connections. It also has great survey functionality and is very user friendly. Whenever we had problems or didn't know how to do something, their support always responded quickly and solved our problems. Grateful for this platform which is an important tool in our Digital Marketing arsenal. I highly recommend everyone takes a look at SurveySparrow and take it for a test drive.
What do you dislike about the product?
There has not been anything that we have disliked about the platform so far.
What problems is the product solving and how is that benefiting you?
We run ads on Google, Facebook and Instagram to a 'lead generation quiz' built using SurveySparrow. The user experience is great and the tracking and data insights are the best in the industry.
Great Platform, great support
What do you like best about the product?
They're willing to go above and beyond to assist you with product or budget requirements.
What do you dislike about the product?
Pricing could be represented in monthly as well to help plan out the best deal or minimum requirement to get started.
What problems is the product solving and how is that benefiting you?
Survey Sparrow helped us to create and release an NPS survey very quickly. Time is money.
Great Platform that has suited our Small Start-up with Great Potential for when we Scale
What do you like best about the product?
The platform is really easy to navigate and allows for a great deal of customizability. It has a lot of different options for survey building, how the surveys are shared with users and has great stock analytics.
What do you dislike about the product?
Since we are a small team there wasn't really an inexpensive plan that would offer us the features we needed without having to pay a lot. Their free tier is quite limited it would be nice if they had a starter plan with more capabilities for a reasonable price for smaller teams
What problems is the product solving and how is that benefiting you?
SurveySparrow has allowed us to quickly build out surveys to determine which features are important to our users. it has also allowed us to collect industry-standard measures like NPS easily
great experience and pricing options
What do you like best about the product?
It was fairly intuitive to follow and figure it out
What do you dislike about the product?
It needs a better slider option that shows percentages. I also was never able to figure out how to embed it in an email. I had to create a link in the email.
What problems is the product solving and how is that benefiting you?
Helping us see what churches are doing now post-pandemic in various regions. To gain ministry insights and sense trends.
Easy to use, but not free
What do you like best about the product?
It is easy to use, fairly intuitive, and nice looking especially for the respondents. Great customer service that offers a live session to answer questions and provide code snippets.
What do you dislike about the product?
Fairly costly. No student rebates, even though it is said to be designed by researchers. A bit tricky to add pictures or logos.
What problems is the product solving and how is that benefiting you?
Creates surveys for my research that I can easily send to respondents. Good looking to make a professional appearance, and easy for the respondents to handle and answer.
showing 231 - 240