SurveySparrow
SurveySparrowReviews from AWS customer
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Advanced, intuitive tool with amazing customer service
What do you like best about the product?
The tool has advanced question types and features (ranking, piping feature) with an intuitive UX.
The chat function with the account management team is extremely helpful, fast and productive. They even fixed a bug that I reported in no time.
The end user can navigate the survey easily using only the keyboard.
The chat function with the account management team is extremely helpful, fast and productive. They even fixed a bug that I reported in no time.
The end user can navigate the survey easily using only the keyboard.
What do you dislike about the product?
Currently one can only display one question per page. It makes most surveys look neat and easy, however for some use cases it is not suitable.
What problems is the product solving and how is that benefiting you?
We created a really nice looking survey that people enjoy filling in. This is especially important in a field that usually has really unpleasant survey experiences. This way we got more people to reply.
It is quite useful and effective to develop new strategies.
What do you like best about the product?
It is very effective to carry out adequate strategies to carry out marketing in a correct way, evaluating and conducting market studies in an appropriate way, I love that it helps you to evaluate and analyze internal processes that are carried out in an effective way. in the work team.
What do you dislike about the product?
His learning curve for me was a bit confusing to understand and manage, but I consider that it depends on each person, it is the only complexity that I have had using this tool.
What problems is the product solving and how is that benefiting you?
It is a very dynamic tool to manage, when you already have enough knowledge to handle it in an adequate way, thus allowing you to improve the strategies developed through the contributions obtained thanks to this tool.
When professionality and kindess meet in a business: Survey Sparrow
What do you like best about the product?
This company is highly professional, quick in responding to doubts or any answer, and they really care about customer. The human side is like the basis for their business. Moreover, the quality of the survey one can realize is very high. I am not used to make surveys, but if I should do it again in the future, I would be with them again 100%.
What do you dislike about the product?
Honestly? Nothing. All great. No negative sides to mention :)
What problems is the product solving and how is that benefiting you?
I am doing a quick research that will help my sector and colleagues to forecast the future of our jobs, especially now that the world is living and "evolving" due to Covid-19 emergency. The survey with SurveySparrow are dynamic, functional and versatile.
Recommendations to others considering the product:
Do it and enjoy.
It’s more than just a survey.
What do you like best about the product?
most surveys feel cold, the way this exists as a chat changes everything. while 100% is never possible, this has definitely helped with survey completion and review completion.
What do you dislike about the product?
The only thing I don't like is that my current website provider doesn't make it easy for me to put third-party code so I have to work around it. That's not their problem that's mine.
What problems is the product solving and how is that benefiting you?
I needed some feedback and responses that were natural and non-intrusive.. This is helped.
SurveySparrow best survey platform for small and large business
What do you like best about the product?
During these the market research has been grow up a 90% so taking survey online is one of the best way that people use to make money online and Survey Sparrow allow any kind of business to set setup surveys for you business this platform is all in one all you need will be on SurveySparrow it has great way to create thoses polls.
SurveySparrow is one of the best way to setup survey on website it work for nay niche and it hay its own management system.
SurveySparrow is one of the best way to setup survey on website it work for nay niche and it hay its own management system.
What do you dislike about the product?
Honestly surveysparrow is an all in one platform it can help your company give it a try and you will see result by your own.
What problems is the product solving and how is that benefiting you?
Actually there is no problem with survetsporrow platform no customer complaint, and what you will find its a lot of great benefit that will take your bunisess to other level.
Recommendations to others considering the product:
Do not forget to get started with surveysparrow i guarantee you, your business will take another lever you will find what you are looking for there is no other place than here SurveySparrow
Best survey tool
What do you like best about the product?
The ease with which we can create and publish surveys
What do you dislike about the product?
I have not disliked anything in SurveySparrow till now
What problems is the product solving and how is that benefiting you?
Getting feedback from our customers and sending out surveys to create buyer personas.
Recommendations to others considering the product:
Nothing specific
Easy to use customer survey tool
What do you like best about the product?
Ease of use to create questionnaires makes getting valuable feedback a pleasure.
What do you dislike about the product?
Free plan is basic but the premium plans start at $19 which is affordable for what you get.
What problems is the product solving and how is that benefiting you?
It allows me to survey clients and get insights specifically on how to improve my website user experience to increase my conversion rate.
Great customer support!
What do you like best about the product?
I had faced an issue, and customer support was quick to resolve it. And I love the pricing as well, because I was looking at their competitor who was providing the same service and feel at twice the cost.
What do you dislike about the product?
One of the things I disliked was the fact that there is no feasible Freemium model. I understand that it can't be free to a large extent, but I would appreciated more for the free tier.
What problems is the product solving and how is that benefiting you?
We use SurveySparrow to run lead gen campaigns.
Recommendations to others considering the product:
Much cheaper price than the competitors.
Clean looking and easy to design surveys that provide excellent user feedback!
What do you like best about the product?
1) Easy to create survey from scratch.
2) Drop-and-drag elements for ordering and re-ordering.
3) Form filling experience - forms are simple and engaging for the person filling them out.
2) Drop-and-drag elements for ordering and re-ordering.
3) Form filling experience - forms are simple and engaging for the person filling them out.
What do you dislike about the product?
When duplicating surveys, it can be helpful to have time-sensitive questions highlighted to make sure these key fields are updated correctly.
What problems is the product solving and how is that benefiting you?
Our organization regularly survey constituents, whether students, alumni, or donors. We have tried a number of surveying platforms over the years with varying degrees of success. SurveySparrow has provided the best interface for our constituents. Each department manages its own surveys. These can be stored in individual folders within SurveySparrow. Surveys can easily be duplicated for re-use without losing prior information. User interaction with SurveySparrow surveys is clean. I really like that all the questions aren't presented at one time, but that questions appear as respondents move through the survey. There are a variety of question formats, from radio tab to multiple-choice, short-answer, and email/phone. SurveySparrow has become our go-to for gathering feedback on a wide range of topics as we engage with constituents and their interests.
Great Customer Support
What do you like best about the product?
The customer support was very prompt to reply in time for the things I was stuck in
What do you dislike about the product?
Some of my requirements were not available on the platform
What problems is the product solving and how is that benefiting you?
I wanted to establish the feedback flow for the customers of my company
Recommendations to others considering the product:
Explore the entire feature for yourself and you will do wonders with the platform
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