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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,026 reviews
from

External reviews are not included in the AWS star rating for the product.


    Recreational Facilities and Services

Go around the web for tools, eventually you will be here. Glad I landed on this - the best ever

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
The best part is how you let the tools you provide with in terms of Display and Skip logic. Complementing the same with YouTube tutorials of the tools make it very easy for using them. Another upside is that the interface is so friendly and sleek when the respondent answers. Totally blows him / her away after being so used to Google Forms. The 14 day trial also helps in people really considering purchasing like me. Hey and not to forget, your reports are a huge timesaver, although I need to look more detailedly into the Excel sheet later. Thanks.
What do you dislike about the product?
I think nothing. All's awesome. But yes maybe you can have plans for individual users if your model allows it.
What problems is the product solving and how is that benefiting you?
I have a project idea for a startup and need to know if the suited audience is ready for the product. I have realized the same through using the data from the responses


    Financial Services

Easy UI & Great features

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
Ease of running campaigns and analyzing feedbacks
What do you dislike about the product?
Nothing as of now, I can see all that is required in a survey tool
What problems is the product solving and how is that benefiting you?
Running CSAT campaigns and we are exploring NPS


    Alternative Medicine

Very good experience with SurveySparrow

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
Surveys in SurveySparrow are easy to go and they have good rewards
What do you dislike about the product?
Less amount of surveys, not frequent surveys
What problems is the product solving and how is that benefiting you?
Problem is only with the frequency of surveys, benefits are rewards


    Justin Z.

Easy and Intuitive Platform for more than just Surveys!

  • December 18, 2020
  • Review provided by G2

What do you like best about the product?
It's such a great platform for building interactive surveys and then collecting data. Love how seamless and intuitive the user experience is and how quickly you can create meaningful surveys.
What do you dislike about the product?
Overall, it's a great platform so far! One thing that would be beneficial would be to ensure the reports can be customized more and could be exported to different programs.
What problems is the product solving and how is that benefiting you?
We've been using it for our customer experience, our employee experience, and product experience.


    Quran P.

Many templates to make colorful forms

  • December 17, 2020
  • Review provided by G2

What do you like best about the product?
Templates is the one of the best feature that distinguishes SurveySparrow from the rest of the competition. You can customize the forms to make it look cool. The animations and icons also add dazzle to the forms.
What do you dislike about the product?
If you want to use payments, it is available on the paid plan. It is expensive.
What problems is the product solving and how is that benefiting you?
I was loking for somethng that is very easy and inexpensive.


    Kate T.

Very efficient and easy to use

  • December 17, 2020
  • Review provided by G2

What do you like best about the product?
A Very organized product and easy to use.
What do you dislike about the product?
Nothing because the program is very easy to use
What problems is the product solving and how is that benefiting you?
Research deficiencies within medical training programs
Recommendations to others considering the product:
Yes


    Restaurants

I use Survey Sparrow and would recommend

  • December 17, 2020
  • Review provided by G2

What do you like best about the product?
SS is great for questionnaires to people outside our organization.
What do you dislike about the product?
We didn't pay for the "No branding" option but I understand that even still, users are aware that the survey is sent via SurveySparrow.
What problems is the product solving and how is that benefiting you?
We send out questionnaires to customers. We get great summary statistics as well as the data in an easy to analyze way.


    Automotive

Good

  • December 17, 2020
  • Review provided by G2

What do you like best about the product?
Good questions. Surveys unfortunately take time
What do you dislike about the product?
Too many surveys in the market. Time consuming.
What problems is the product solving and how is that benefiting you?
Information and opinion
Recommendations to others considering the product:
Stay united


    Retail

Great UX, very versatile.

  • December 17, 2020
  • Review provided by G2

What do you like best about the product?
Ease of usage. I especially love the chat like surveys which are engaging for the end user.
The report is also exported in ready to present graphs, which I like.
What do you dislike about the product?
I wish there was an option to run only one survey, and not subscribe monthly. Mine is a passion project, and a quartely subscription feels like a big commitment for something I might use for a small survey. For a company however, using Survey Sparrow is a no-brainer.
What problems is the product solving and how is that benefiting you?
Chat surveys saw a significant decrease in respondent drop-offs, which is what I see as the main attraction for us.


    Computer Software

Great experience

  • December 17, 2020
  • Review provided by G2

What do you like best about the product?
Lots of great features and it is easy to use
What do you dislike about the product?
So far everything has been good and I haven’t come across any negatives
What problems is the product solving and how is that benefiting you?
Getting better insights into different areas of interest