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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,026 reviews
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External reviews are not included in the AWS star rating for the product.


    Professional Training & Coaching

Survey Sparrow adventures

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use and the Chat format for surveys. I was able to learn all of the features while in the trial mode. This gave me the best understanding of all the tools. I upgraded to the Basic version as I needed to be able to send to my contact list, and the trial limited both the number of outbound surveys as well as responses. The Basic version provides the most used features. I used many of the Premium features while in trial mode and found the program to be very flexible. I executed my first chat survey in a few hours.
What do you dislike about the product?
Although the Basic features are enough for most surveys, the Premium version has Skip Logic and personalization in surveys that are nice to have. However for the price of the Premium, and my use, it simply is too expensive. Survey tools are handy but annual fees or quarterly fees are high. I would prefer a monthly fee for occasional use.
What problems is the product solving and how is that benefiting you?
Trying to quickly assess scheduled date of event and changes to the schedule with Covid, and getting input from as many people as I can. The benefits are quick feedback.


    Management Consulting

Slick user experience for business surveys

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
SurveySparrow offers a highly professional survey experience for the respondants. It is super slick. It also embeds many advance capabilities for sofisticated research questions.
What do you dislike about the product?
The survey reports are solid and saved us a ton of time. However, we often need to export the survey results to excel to finish the analysis.
What problems is the product solving and how is that benefiting you?
We use their survey tool to send questionnaires to new employee candidates as well as perform market research on industry trends.
Recommendations to others considering the product:
I highly recommend using SurveySparrow. In addition to a robust survey solution, their team is absolutely wonderful to work with.


    Kaila K.

Excellent SaaS tool

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
The free option suits my needs perfectly -- and they even allow you to embed it into your site! The customer support is also amazing.
What do you dislike about the product?
Nothing, so far! It's a really great service.
What problems is the product solving and how is that benefiting you?
I used SurveySparrow to create my application page. It works great!


    sara t.

Wonderful - I just wish they had a "mini" subscription for (very) small businesses

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
I really love the graphics and the ability to design a really good-looking survey that knocks the socks off the competitor's options. It's very easy to use and provides a very professional and original product.
What do you dislike about the product?
Nothing, it's terrific. I just can't afford more than the free version because I don't use it for large-scale mailings, and whether I use SurveySparrow or the competitor's software won't actually affect my bottom line.
What problems is the product solving and how is that benefiting you?
Gathering preliminary information and feedback for small corporate training workshops, while being able to add a certain flare or style that I can't find anywhere else.


    Education Management

Just an okay

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
Easy to navigate to write questions. Easy to move up or down the questions.
What do you dislike about the product?
Each time to click the Review (preview) button, you are brought back to the first question. I like to re-start the preview from where I left off at the previous time.
For a matrix question, it took me a long time to figure out to fix the columns within one screen.
Thirdly, your customer service rep could not solve my problem or question right at all. Anyone I've contacted with. The rep should be very aware of the tool!
What problems is the product solving and how is that benefiting you?
We use the SurveySparrow for our internal survey, not for the external organization. Cost effective. When we need to capture the latest scenario (e.g. online teaching forced due to the pandemic).


    Randall B.

Beautiful surveys quickly

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
Survey Sparrow makes it easy to create great-looking surveys in minutes. I found the process intuitive and the features were robust. Can I say "kinda fun"? I just did, and it's true. We enjoyed creating and publishing surveys on Survey Sparrow and did not experience frustrating learning curves that were common with other tools. Great customer support, too.
What do you dislike about the product?
The system meets, and exceeds, all of our needs. Did not come across anything that was problematic.
What problems is the product solving and how is that benefiting you?
We use SS for data collection from our members. Works great and engagement is higher.


    Education Management

very useful site , which we gain more knowledge and some money.

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
The meaningful and life related surveys and the poll items
What do you dislike about the product?
Nothing to say about and no need of any negative feelings
What problems is the product solving and how is that benefiting you?
No problems and nothing could be realized and could get some thing new from here.
Recommendations to others considering the product:
An interesting site


    Phil I.

Survey Sparrow - Great Features at a reasonable price

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
The 360 report feature is fantastic, really a new level.
What do you dislike about the product?
The demo should include all functionality
What problems is the product solving and how is that benefiting you?
A modern survey platform with lots of integrated features
Recommendations to others considering the product:
Definitely get it


    Marketing and Advertising

Customizable

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
I like how simply customizable it is, and their customer support
What do you dislike about the product?
Arabic language support, but they intend to support it soon.
What problems is the product solving and how is that benefiting you?
360 degrees employee evaluation


    Zombs N.

A good service, but high pricing

  • February 18, 2021
  • Review provided by G2

What do you like best about the product?
I liked the ease of using the platform, and it was easy to navigate. The design of the platform looked great, and there were loads of different options to create forms.
What do you dislike about the product?
I think the pricing is a bit high, as there are other programs you can use which are much cheaper, but may not be as functional as surveysparrow.
What problems is the product solving and how is that benefiting you?
Survey sparrow was a great platform to create simple yet intuitive forms, which engaged people. I got the benefit of being able to gather information quickly and with ease.
Recommendations to others considering the product:
Survey sparrow is a great platform, and the explanations from the survey sparrow team are great.