SurveySparrow
SurveySparrowReviews from AWS customer
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Very user friendly
What do you like best about the product?
For my last marketing survey, I ended up using Survey sparrow. I usually used survey monkey or google forms and I wanted to try something new. I am so glad I tried this platform out. My survey looked appealing and due to this, I think more people were interested in completing the survey.
What do you dislike about the product?
I don't think there is anything I disliked about it. I will be using it for future surveys!
What problems is the product solving and how is that benefiting you?
Product development, and customer insight
Recommendations to others considering the product:
10/10, way better than survey monkey!
One of the best survey tools nowadays.
What do you like best about the product?
Flexibility for creating high-impact surveys, and integration with other platforms to complete automated work flows.
What do you dislike about the product?
Too many limitations on the free version.
What problems is the product solving and how is that benefiting you?
Increase the response-rate on surveys. Reduce limitations of types of questions.
Clean, intuitive UI
What do you like best about the product?
It required no instructions — was easy to use out of the box.
What do you dislike about the product?
I wanted to see all the questions on a single page, not flipped up as they completed.
What problems is the product solving and how is that benefiting you?
Looking for customer / client feedback.
Great Interactive Survey
What do you like best about the product?
Information or messaging anyone can provide in between any queries. That makes a survey interesting, and the dropout rates dminishes.
What do you dislike about the product?
I felt the UI could be a bit more user-friendly. The logo positioning could be re-arranged, i.e., Survey sparrow should allow users to place their logo in each question.
What problems is the product solving and how is that benefiting you?
We had a market survey for tutors or teachers. One of the most significant hazards amongst the online study is the discontinuation rate. However, survey sparrow has taken recommendable initiation to make your conversation interesting.
Easy, fancy and good price
What do you like best about the product?
I think the best side of SurveySparrow is that it is really user friendly. I did not look for a long time to cover my needs.
What do you dislike about the product?
Not a dislike but embed version can be better
What problems is the product solving and how is that benefiting you?
I signed up for a academic survey but than I explored the embed option, more fancy branding options etc.
Intuitive Customization and Beautiful Designs
What do you like best about the product?
I love the template customization. You can make the survey be branded however you want.
What do you dislike about the product?
I do not like that the free version has an expiration date. Surveysparrow could be used in many beneficial ways if you had a free service in my opinion.
What problems is the product solving and how is that benefiting you?
I solved the problem of being able to compare data from unique survey takers easily. With Surveysparrow you can really customize down to very fine details about how the survey works and how your survey takers will see it.
Recommendations to others considering the product:
Try out their free trial to see if you like the product first.
Great tool for companies, quick insights and it is constantly evolving!
What do you like best about the product?
Easiness, and how it is adding features from time to time
What do you dislike about the product?
Sometimes we want more complex survey tools that are not yet available. Also I know they are working on it
What problems is the product solving and how is that benefiting you?
Customer strategic insights, mostly directed towards C-level
Easy to use, sleek
What do you like best about the product?
SurveySparrow is a more modern approach to data gathering than Survey Monkey, it is sleek looking and more engaging. I find a higher completion rate and users are more likely to complete the survey in one sitting instead of moving on to another task and returning hours or even days later, when their mind is no longer on the topic previously mentioned.
What do you dislike about the product?
While it is occasionally buggy, I have only found it to be buggy for the users taking the surveys, not for data entering/gathering. For what I do, it is okay to have bugs for users. For others, this might not be the best.
What problems is the product solving and how is that benefiting you?
I get faster user engagement, meaning they complete the survey faster and in one sitting instead of leaving and returning. There is a higher completion rate as well.
Recommendations to others considering the product:
Keep backups for any possible bugs :)
Great Product. Much better than SurveyMonkey.
What do you like best about the product?
Ease of use and functionality was the best
What do you dislike about the product?
There was nothing I disliked, I thought the product was great
What problems is the product solving and how is that benefiting you?
It allows us to get feedback from a wide variety of people in short amount of time.
Recommendations to others considering the product:
N/A
Intuitive, clean, and lots of features.
What do you like best about the product?
I like the speed of survey creation. The API connectivity was also easy to understand and implement. The reporting interface is pretty simple to use as well.
What do you dislike about the product?
I find the reporting interface, while simple, to be somewhat lacking in logic. For example, in certain situations, I'd expect a stacked bar chart instead of a simple bar chart. Besides, I'd like to see more flexibility on the slider question type (i.e., longer titles and labels).
What problems is the product solving and how is that benefiting you?
I use SurveySparrow to gauge product satisfaction among my customers. I've build more effective products and services as a result.
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