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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,026 reviews
from

External reviews are not included in the AWS star rating for the product.


    Computer Software

Very good survey tool

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
easy to use and has lots of features to use and can integrate with several softwares
What do you dislike about the product?
i did not find any at the moment when using it
What problems is the product solving and how is that benefiting you?
creating surveys for customers


    Scott M.

Very User Friendly

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
This was SO very easy to use! And price!!!
What do you dislike about the product?
I thought this platform needs no improvement
What problems is the product solving and how is that benefiting you?
The price. I have a small subcommittee and just needed to survey everyone about their ideas. This was perfect!
Recommendations to others considering the product:
If you are looking for an amazing, quality product--with an even better price (and plans), look no further! I cannot say enough great things about SurveySparrow!


    Tomás M.

Amazing for college work

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
With the simplicity of the software, I was able to create a really well-designed and simple survey that was useful for a really important college research work.
What do you dislike about the product?
Nothing in particular, maybe the excel export wasn't the best
What problems is the product solving and how is that benefiting you?
College work
Summarize the surveys made
validating answers


    Mia H.

Great site

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Very easy to use and simple to understand. Also user friendly.
What do you dislike about the product?
Nothing it's actually helpful. I enjoy it a lot, I can't wait to use it even more for sure!
What problems is the product solving and how is that benefiting you?
We are able to get insights from our customers and understand their needs. We are able to choose customer packages that are beneficial.
Recommendations to others considering the product:
Make sure to use the maximum amount
Of questions you can and look at the insights.


    Real Estate

Simple to use yet powerful

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Customisation ability with Zendesk was really good.
What do you dislike about the product?
Took a while to work things out however the FAQs are detailed.
What problems is the product solving and how is that benefiting you?
Survey limitations with Zendesk are challenging so this is where SP came in.


    Automotive

Clean UI

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
I like how clean the UI was as well as how easy it was to use.
What do you dislike about the product?
Nothing that I can remember. I used another plate form because of the price point being better.
What problems is the product solving and how is that benefiting you?
I needed up using another platform because of pricing but did like the interface that survey sparrow had.


    Astin H.

Great surveying experience for all!

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
The customization options, different report formats, and language translation options!
What do you dislike about the product?
I had some trouble with the option for skipping questions based on specific answers, sometimes it worked.
What problems is the product solving and how is that benefiting you?
I was doing an anonymous online survey so this was beneficial for me.
Recommendations to others considering the product:
Language translation options and easy customization!


    Aurélien R.

SurveySparrow is an INDISPENSABLE tool!

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
The interface is very intuitive, it is easy to create surveys. Additionally, it is visually beautiful.
What do you dislike about the product?
Nothing particular to report, except for the 15-day trial period. That is a bit too short.
What problems is the product solving and how is that benefiting you?
Have surveys with different options like multiple choice, etc.


    Lauren H.

Very responsive customer service and easy to use

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
It was very user-friendly, and the customer service rep was very attentive and reached out to see if there were any questions that I had in regards to creating surveys and implementing them.
What do you dislike about the product?
I think that there could be a little more features offered and I thought that there could also be more options as far as templates go. There wasn't much to choose from that related to my industry so it was difficult to put something together based off of what types of questions I needed.
What problems is the product solving and how is that benefiting you?
Creating and conducting surveys. I mainly was trying to create surveys that I could send out after events that we hold to get more feedback from our attendees. The benefits that I realize are that it provides and easy way to build forms and surveys and an efficient way for them to be delivered.


    Alan J. H.

Excellent, versatile survey tool that is easy to use

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
The ease of setting up skip logic and similar operations.
What do you dislike about the product?
The free trial allowed me to do a survey up with to 100 responses, but on the pdf report not all the questions are shown.
What problems is the product solving and how is that benefiting you?
The need to apply skip logic.