SurveySparrow
SurveySparrowReviews from AWS customer
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Intuitive and scalable platform
What do you like best about the product?
I like the options to build and scale with SurveySparrow. Our company is adopting NPS for the first time and needed an affordable and intuitive platform to build the foundation of our CX program. We love the options to upgrade as we scale the program and integration our other tech to automate the process.
What do you dislike about the product?
The price jump between the lowest and middle packages makes sense, but it is a fairly large price jump between those and the highest tier.
What problems is the product solving and how is that benefiting you?
Assessing client health can be difficult to do subjectively, and we needed a way to take a more objective and data-driven approach.
This software can be used not only for surveys!
What do you like best about the product?
I like many features this platform offers, but one of the greatest for us is the ability for users to upload files up to 10Mb. We used this platform for our online art contest for kids and are extremely happy with the outcome.
What do you dislike about the product?
Nothing to dislike, but I have one suggestion: it would be great if you guys could add an option to choose a layout for short "surveys" (projects) where all questions would be seen just on one page (check Google Forms for that) so people would see that the form is pretty simple and doesn't require a lot of their time. Another thing to consider is to add the ability to choose if we want to show which question a user is on OUT of the total number (for example, "Question 5 of 10").
What problems is the product solving and how is that benefiting you?
We conducted an online art contest for children with the help of this platform, and now we are collecting public questions through it for our upcoming webinar. The platform works great for us! We are planning to use it for surveys as well.
SurveySparrow is THE BEST!!
What do you like best about the product?
They make it SO simple to create an excellent survey! Every other website I went to wanted to charge me a TON or set up a large reoccurring monthly payment when I didn't need most of what they were offering. SurveySparrow offers precisly what I need, at a very reasonable cost. I'll definitely be using it regularly.
What do you dislike about the product?
Honestly, there was nothing I disliked! It's a great program!
What problems is the product solving and how is that benefiting you?
There are times where I need my employees' input, and I can't get them all together to get it. They're out in the field, which makes it difficult at times. Being able to create a survey quickly, email it, and have the results back right away, has been a massive game-changer for my company!
Recommendations to others considering the product:
Choosing to go with Survey Sparrow is the easiest decision you'll make today, trust me!!
I browsed a dozen survey options, this was the absolute best
What do you like best about the product?
You can customize what you do on SurveySparrow to fit all of your needs - if you just need a basic survey or if you need something more complex
What do you dislike about the product?
Nothing to dislike! Only part of the process I disliked was picking which survey tool to use because there are so many - so let me save you the hassle - go with SurveySparrow
What problems is the product solving and how is that benefiting you?
Collecting leads was a problem before SurveySparrow
Awesome Survey & Fill up Form Platform
What do you like best about the product?
The simplicity to use the platform is truly amazing. I have used the platform several times for questionares & customer feedback its super easy to use
What do you dislike about the product?
None so far.Nothing to mention. No other missing features.
What problems is the product solving and how is that benefiting you?
Good product to create questionnaire form & Fill up the form for customer feedback.
Great survey solutions
What do you like best about the product?
That each project is dedicated to your business
What do you dislike about the product?
Pricing can be more competitive even if the service is great
What problems is the product solving and how is that benefiting you?
Having a manager development form
Excellent tool for customer survey and support from survey sparrow team is outstanding
What do you like best about the product?
The platform and the integrations of survey with other applications are outstanding
What do you dislike about the product?
Right now there is no dislikes and whatever the support is required, surveysparrow team is there
What problems is the product solving and how is that benefiting you?
We are solving the gap of customer satisfaction between my company and client. Existing tool was not fulfilling the requirements and needs.
Super intuitive. Did exactly what I needed.
What do you like best about the product?
The UI is very easy to use and intuitive.
What do you dislike about the product?
There is nothing I majorly dislike. Some of the new functionality hasn't made its way to all styles yet, but, I am sure they will.
What problems is the product solving and how is that benefiting you?
Customer development questionnaires
NPS
Surveys
NPS
Surveys
Good survey platform
What do you like best about the product?
Options for questions and design of surveys
What do you dislike about the product?
The pricing was too high for our project.
What problems is the product solving and how is that benefiting you?
Product feedback from clients, market analysis
User friendly, good value, and nice design
What do you like best about the product?
I found SurveySparrow to be extremely user friendly and easy to use. I loved the design choices and options for more conversational surveys. I used the web intercept feature, which was great value compared to other sites. Also great customer service -- very responsive.
What do you dislike about the product?
Could add some more functionality for different survey types. I also think the way the collect data is stored could be improved.
What problems is the product solving and how is that benefiting you?
We wanted to have a 'surveybot' for a more conversational survey type pop up on our website. The survey platform we normally use didn't offer the conversational survey option and the web intercept add on was way more expensive than just purchasing another survey platform subscription. SurveySparrow was great for what we needed and helped us get valuable feedback on our site.
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