SurveySparrow
SurveySparrowReviews from AWS customer
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Enterprise Features, Small Business Pricing
What do you like best about the product?
We've used the competitors - Survey Monkey, Survicate, Google Forms, DotForm, GoToSurvey, and even those that our CRM has built-in but there always seemed to missing features at the price point for our small team. SurveySparrow solved the problem of us having all of the Enterprise-level features within a reasonable budget as a small business. We are never going back to anyone else!
What do you dislike about the product?
We honestly have zero complaints thus far. The mobile and web apps work exactly how we want them to, in addition to, the native integrations to our other technology platforms.
What problems is the product solving and how is that benefiting you?
SurveySparrow helps us unify our data collection, consultation review, and staff engagement processes.
It Works!
What do you like best about the product?
An extremely flexible tool that helps our company with data collection
What do you dislike about the product?
A more flexible pricing model would be great. Many features I want are only available at higher-tier plans.
What problems is the product solving and how is that benefiting you?
We use it to collect feedback from our customers based on their previous purchases. This product gave us the flexibility we need to do it the way it wanted.
Impressive and fun survey tool!
What do you like best about the product?
SurveySparrow is very easy to set up, and the chat-bot approach to surveys is particularly fun for clients to work with. I have received many compliments whenever I send out surveys using this service. The reports are just as beautiful, and I find it extremely useful to take screenshots of the reports to do my promotions. The fact that these images are extracted from customer surveys makes the material especially convincing.
What do you dislike about the product?
This tool is truly very feature-rich and at times, it could be a bit challenging to navigate everything, but your patience will be rewarded for sure, so I highly recommend taking the time to learn all the functions. They do turn out to be quite intuitive—it's just that there are so many choices!
What problems is the product solving and how is that benefiting you?
I want to make the process of filling out a survey less like work and more of a fun process. SurveySparrow helps me successfully do so, and I find that my customers are more likely to fill out as well as complete these forms over more traditional options.
Easy to use and helpful features
What do you like best about the product?
I liked that I was able to get all my survey insights and data in a pdf.
What do you dislike about the product?
I wanted to do a conditional survey where the next question changes according to the answer, but found it complicated executing it.
What problems is the product solving and how is that benefiting you?
I was able to create the survey really fast and make quick edits even after sending. Everything feels very organised to work with which improved my efficiency.
DIY surveytool
What do you like best about the product?
Simplicity of designing surveys and some quick and easy ways of designing surveys. Chat surveys are one another best ones.
What do you dislike about the product?
I cannot do much scripting for complex surveys.
What problems is the product solving and how is that benefiting you?
A lot of surveys are being explored for data collection and real-time insights.
Recommendations to others considering the product:
Very easy and quick tool to design feedback engagements or surveys. Go for it!
Pleasantly surprised
What do you like best about the product?
Very easy to get your survey up and running. Minimal learning curve.
What do you dislike about the product?
I wasn't able to use the text option with my trial
What problems is the product solving and how is that benefiting you?
An affordable way to gauge interest before launching an online course
AMAZING!!!
What do you like best about the product?
I love that's platform is similar to Typeform and cheaper than most conversational style surveys. I love the customization options. The integration with Google is a beast!
What do you dislike about the product?
Needed more and better template options!
What problems is the product solving and how is that benefiting you?
Collecting data from my students that are taking my online courses.
Recommendations to others considering the product:
Survey Sparrow is a great place to start with taking surveys for online courses
The product is exactly what I needed. The success of this is all the people who works there.
What do you like best about the product?
At first the services of sales! Second, the platform is very customizable and works perfectly with what I wanted.
What do you dislike about the product?
Nothing, cause everything works perfectly.
What problems is the product solving and how is that benefiting you?
I need to launch an NPS survey that extracts all the information that I require from my customers. Now that I have it, I can explain their behavior.
Recommendations to others considering the product:
First of all, know exactly what you need.
Amazing user experience, more expensive than competition
What do you like best about the product?
User experience on SurveySparrow is the best - customization, animations, themes. Both for the business and the customer. I use SurveySparrow to attract volunteers for my research project, which does not allow financial compensation, so I want to make sure that the volunteers' experience is the best possible.
What do you dislike about the product?
SurveySparrow is a little bit on the expensive side, even though it has free options. The free part is too limited to be easily accepted among most people so SurveySparrow can be more popular. The limit of 10 questions per survey is too limiting.
What problems is the product solving and how is that benefiting you?
I need to gather volunteers for a research project, and I want the participant's experience to be as smooth and stress-free as possible. SurveySparrow allows the first contact with the research to be beautiful, professional, and pleasurable for the volunteer.
One of the best serveries in the field
What do you like best about the product?
Fast and easyer way to build an survey to be destribuet
What do you dislike about the product?
nothing actually but I feel that they should support other laungauge beside english
What problems is the product solving and how is that benefiting you?
more features when building the survey and itis easier to build
Recommendations to others considering the product:
if you want fast and more features, use this app
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