SurveySparrow
SurveySparrowReviews from AWS customer
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Great and reliable Webstite
What do you like best about the product?
The company is really reliable and honnest.
What do you dislike about the product?
Nothing in particular, maybe an access in french would be interesting.
What problems is the product solving and how is that benefiting you?
Quick and easy survey software instead of complicated and costly alternatives.
Fantastic Survey Tool
What do you like best about the product?
Simple Navigation, easy templates, great reporting.
What do you dislike about the product?
Would like some newer templates and the ability to have multiple account levels within one dashboard.
What problems is the product solving and how is that benefiting you?
Gathering great actionable data.
I did my research - Survey Sparrow is head and shoulders above the rest
What do you like best about the product?
The platform is super easy to pick up and the trial version was enough to give it a good testdrive.
Very impressed with the added eDM design capability within the platform and social media design elements included too.
The reports are stylish and professional.
Price point packages are very competitive and you can tell there's been a lot of consideration, time and love put into it.
I was previously with TypeForm but they didnt capture partial responses,so I did my research, and I wish I knew about Survey Sparrow earlier(yes they capture unfiished survey-data from participants). Above all, the level of Customer Service is above and beyond. The guys we are dealing with are very knowledgeable on the product and very accomodating. I was assigned an Account Manager throughout the trial and there werelive Zoom tutorials/walkthroughs and general support organised in a matter of minutes from my request. You wont get this with the big boys - this alone is the biggest point of difference, but considering the other features SurverySparrow is one I would highly recommend trialing
Very impressed with the added eDM design capability within the platform and social media design elements included too.
The reports are stylish and professional.
Price point packages are very competitive and you can tell there's been a lot of consideration, time and love put into it.
I was previously with TypeForm but they didnt capture partial responses,so I did my research, and I wish I knew about Survey Sparrow earlier(yes they capture unfiished survey-data from participants). Above all, the level of Customer Service is above and beyond. The guys we are dealing with are very knowledgeable on the product and very accomodating. I was assigned an Account Manager throughout the trial and there werelive Zoom tutorials/walkthroughs and general support organised in a matter of minutes from my request. You wont get this with the big boys - this alone is the biggest point of difference, but considering the other features SurverySparrow is one I would highly recommend trialing
What do you dislike about the product?
I dislike how I didnt know about them earlier.
Not much to dislike with these guys
Not much to dislike with these guys
What problems is the product solving and how is that benefiting you?
They solved a major problem as Typeform dont capture partial submissions, yet Survey Sparrow does, so no intended click will be lost irrespective if they close the session.
Level of Customer service
Ease of use
Quick turnarounds of surveys
Different screen size previews
eDM design templates
Social MEdia design platform
Super easy integration methods
Genuine interest in helping
Level of Customer service
Ease of use
Quick turnarounds of surveys
Different screen size previews
eDM design templates
Social MEdia design platform
Super easy integration methods
Genuine interest in helping
Good value for Money
What do you like best about the product?
It is easy to use. Simple to implement and launch surveys quickly
What do you dislike about the product?
It is missing a few features and integrations still. In terms of integrations, they shall be more profound in terms of features.
What problems is the product solving and how is that benefiting you?
I am sending NPS surveys and quick surveys to gather information for events / activation with customers.
I've seen great response rate
I've seen great response rate
Great survey tool for a mid/large size companies
What do you like best about the product?
Easy to use, nice and responsive design, integration options
What do you dislike about the product?
Email verifications can take too long sometimes
What problems is the product solving and how is that benefiting you?
Corporate surveys
User friendly
What do you like best about the product?
SurveySparrow is easy to use and I was able to make a survey quickly. In addition, I had a question about how the answer of a certain questiontype was calculated and the customer support scheduled two video calls with me to help answering my questions.
What do you dislike about the product?
That we had to pay for three months upfront, but we needed only 2 months
What problems is the product solving and how is that benefiting you?
We conducted a market research and the results were great
Recommendations to others considering the product:
Just do it.
Review on customer service
What do you like best about the product?
Customer care assistance with Hina was a very helpful experience.
What do you dislike about the product?
The plan and pricing. It would be a better option if a 6 monthly plan was available for startup companies
What problems is the product solving and how is that benefiting you?
We are using survey sparrow to carry out needs analysis training for companies
Using SurveySparrow for Educational Research as a student
What do you like best about the product?
The SurveySparrow experience is beautiful. From creating the forms (picking from a template) to adding images to questions, using logic to skip certain questions can add a lot of value to the form. Many of my participants left a feedback saying that they loved the interface and that helped them complete the survey even though the questions do get dry after a point. For research purpose, this is a good tool, I could create my survey in about 3 hours and the integration helped with collecting data at one place. I also liked the contact with the Account managers that are specifically assigned to assist with onboarding and using the software.
What do you dislike about the product?
I truly love the interface, yet I feel as a student, the pricing options can be difficult. Please do look at the billing page and also pay attention to the annual contract clause before deciding to use SurveySparrow.
What problems is the product solving and how is that benefiting you?
The participants attrition rate is less, I feel the survey remains engaging due its interface.
Excellent Option to Survey Monkey
What do you like best about the product?
Ability to do a what if on answers and custom templates
What do you dislike about the product?
No videos on help. The feature list is not very clear
What problems is the product solving and how is that benefiting you?
Quizzes with custom results
Recommendations to others considering the product:
Switch to it if you are using Survey Monkey for quizzes
Best Product on the market
What do you like best about the product?
What I like the most is its versatility.
What do you dislike about the product?
There is nothing that I dislike about Survey Sparrow
What problems is the product solving and how is that benefiting you?
I am able to access my customers' situation and needs and create segments and workflow to better address that customers' needs
Recommendations to others considering the product:
Give it a try for free. SurveySparrow is very flexible with their trial period. If you're not ready after your trial period, request an extension.
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