SurveySparrow
SurveySparrowReviews from AWS customer
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Effortless setup
What do you like best about the product?
Accessability and ease of use, follow up support
What do you dislike about the product?
Hard to say at this stage as I have jsut started using it and so far it has been an enjoyable experience
What problems is the product solving and how is that benefiting you?
Helping me poll my audience to research new products
Great product, great user experience
What do you like best about the product?
It's very easy to use and the implementation/integration in our websites it's pretty simple. It gave me a clear vision of our customer feedback and it's User Experience allowed me to have a great % of responses
What do you dislike about the product?
It could be helpful to allow delete Share results' links created previously. Sometimes you just create a link and it's possible to disable it but keeping them it's a mess and distracting
What problems is the product solving and how is that benefiting you?
We needed to understand the NPS evaluation about our customer experience in our orders' process
Very Helpful for Open Houses
What do you like best about the product?
incredibly easy to navigate!! so great for open houses and it's super easy to export the info.
What do you dislike about the product?
I wish some of the text boxes didn't have such a limited character count.
What problems is the product solving and how is that benefiting you?
easy for clients to use when they're going through an open house. quick and easy.
Great survey platform
What do you like best about the product?
Customization options and tools and good design
What do you dislike about the product?
I like everything so nothing to note here
What problems is the product solving and how is that benefiting you?
Customer insights for new product dev
Easy to use & just what we needed
What do you like best about the product?
Creating our survey was super easy and the prompts wihtin the platform made sure we covered all bases.
What do you dislike about the product?
A few too many marketing emails during set up
What problems is the product solving and how is that benefiting you?
We wanted to learn more about our customer base - using survey sparrow suited our needs and budget over competitor products. We plan to use it again later this year to see how customer opinion has changed.
So simple to use!
What do you like best about the product?
How easy it is to use because I hand it off to clients after my work is done!
What do you dislike about the product?
Some of the basic features are paid (like notifications to emails)
What problems is the product solving and how is that benefiting you?
It's the best survey builder to hand off when the project is done
Survey Sparrow for those wanting to know
What do you like best about the product?
The best part of using teh surveys is that you get to find feedback.
What do you dislike about the product?
everyhting is great. I have not had any issues
What problems is the product solving and how is that benefiting you?
It lets us know waht our employees think of the company on their exit.
Sales (Evita) and demo( Malavikaa) team were OUTSTANDING!
What do you like best about the product?
The investiagive process to determine which survey platform to go with was painless with SurveySparrow because they LISTENED and came to meetings well prepared with answers to our questions. The quality of the interaction with Evita and Malavikaa far surpassed our experience with survey Monkey. It's worth it to pay a little more for Sparrow because their people make the difference!
What do you dislike about the product?
I have not discovered any downside at this point. But based on what I have experienced with SurveySparrow, they would do all they can to make things right if an issue should arise in the future.
What problems is the product solving and how is that benefiting you?
detailed data collection from program participants and collecting data from students through their educators
The real 360 degrees Surveys system
What do you like best about the product?
The ability to complete a 360 degrees surveys approach, for self, peers and leads evaluation.
What do you dislike about the product?
Itis a bit complicated to reset the password.
What problems is the product solving and how is that benefiting you?
Performance reviews at all levels, from employees to engagement and also company satisfaction performance.
Good overall experience with using SurveySparrow
What do you like best about the product?
SurveySparrow provides different templates and amazing features making good overall experience. Good customer support.
What do you dislike about the product?
More templates can be added. Some options need more technical expertise to use them.
What problems is the product solving and how is that benefiting you?
SurveySparrow has helped us in understanding the experience of the employees. This helps in making next strategies and workflow according to the feedback of the employees.
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