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SurveySparrow

SurveySparrow

Reviews from AWS customer

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External reviews

2,026 reviews
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External reviews are not included in the AWS star rating for the product.


    Education Management

Simple and easy to use, fits perfectly for edu-tech surveys

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
* Easy to get familiar with the interface
* Analytics
What do you dislike about the product?
* Performance of the application in terms of speed
What problems is the product solving and how is that benefiting you?
* I was able to generate valuable feedback and run definite surveys for cohort-based workshops - it made my life easier
* Only problem is customizations can become overwhelming when we're in hurry. May be those can be made intuitive in a optional way


    Bhavishya C.

Customer Survey and Insights

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
Form creation, Automation and Insights from the survey
What do you dislike about the product?
Insights could have been more detailed and AI-driven
What problems is the product solving and how is that benefiting you?
We are reaching to our customers for product feedback, and we receive quite a lot of subjective feedback. Sentiment analysis helps us review those feedback and saves us a lot of time


    HUSSAIN Y.

Amazing Product for Surveys

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
1. User-Friendly Interface - Survey sparrow is a great platform to build meaningful surveys and the interface is very intuitive, super easy to understand and get going

2. Excellent customer service with chat support, email, and phone to assist you.

3. Affordable Pricing rates with great features than their competitors
What do you dislike about the product?
None so far.Nothing to mention. Just go for it :)
What problems is the product solving and how is that benefiting you?
We are a roduct development studio that helps entrepreneurs/startups to scale their products from zero to one. Our ultimate goal is to create sustainable companies that solve real problems for businesses and users.


    Andrey Y.

Survey Sparrow is a great tool for surveying potential prospects and customers

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
The interface is easy to use, and the webpage looks excellent on the client side.
What do you dislike about the product?
Like any other helpful service, SS is paid, so you'll have to pay a monthly/yearly fee, which is lower for some competitors.
What problems is the product solving and how is that benefiting you?
We're utilizing the tree-like structure of the survey to lead our clients to different survey branches dependent on their parameters. It's really great when compared to Google Forms we used before.


    Sanchay B.

Very happy with the Platform

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use User Interface and amazing features
What do you dislike about the product?
Integrations with other applications can be a little difficult at times, but mostly because of technical issues
What problems is the product solving and how is that benefiting you?
I am able to create beautiful surveys very easily. The templates are very useful for business purposes


    Higher Education

Excellent UI

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
Customisable UI and themes. Also the ease of choosing various types of questions.
What do you dislike about the product?
It is good, nothing really to dislike about the platform
What problems is the product solving and how is that benefiting you?
Best for surveys
Recommendations to others considering the product:
Make the most of the UI


    Consumer Goods

Great Experience

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
Very convenient to make surveys and share it to anyone
What do you dislike about the product?
more format can be added for multiple choice surveys
What problems is the product solving and how is that benefiting you?
customer survey for better product & service


    Arun M.

Ease of use, a nice warm look and feel, smart user interface.

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
Nice user interface. Easy to roll out. Nice analytics on responses. Easy to share response analytics.
What do you dislike about the product?
There is nothing so far that I dislike about SurveySparrow.
What problems is the product solving and how is that benefiting you?
We are trying to understand the potential demand in a new market for software solutions that we are developing.
Recommendations to others considering the product:
Good software that does the job well and is also easy to try out before making a commitment.


    Ratnadeep S.

Feature packed product and Best Customer Onboarding experience

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
The NPS feature of Survey Sparrow on the chat interface.
What do you dislike about the product?
The absence of a graphical representation to show the flow of the survey.
What problems is the product solving and how is that benefiting you?
We are using Survey Sparrow to meet our NPS needs. We have seen an increase in the response rate and features like multilingual surveys, partial collection of responses, chat interface, auto submission have changed the survey experience.


    Logistics and Supply Chain

Easy to Use

  • September 24, 2021
  • Review provided by G2

What do you like best about the product?
Interface and Support of the Team Survey Sparrow
What do you dislike about the product?
Tech glitches, which sometimes creates a big problem
What problems is the product solving and how is that benefiting you?
All problems related to survey